Distance from airport: 4.6 miles
Drive your vehicle into our building and stop into our office for a claim check while we load your luggage into our Mercedes Shuttle.
GPS tracked Mercedes Shuttles run on demand with a wait of less than 5 minutes.
Open 24 hours a day, 7 days per week.
Breakdowns based on 28 ratingsWRITE A REVIEW
1-14 of 14 Reviews
Sherry is the best customer service person!
Great service started using this for all my travels. Vehicle is safe and secure.
Your claim check says Ace Rental, but your name has changed to Payless...that was confusing at the airport pickup.
This used to be an excellant service for airport parking, but something has changed. Last night I called 8 times at the phone number priovided to be picked up at the airport. No one answered. So I texted the number provided with my car claim number. I recieved a response saying kthe claim number could not be located, and that I should call the pnone number where no one answered. Other people at the airport waiting for a shuttle for Easy Airport Parking/ Ohare had athe same experience. It was a long wait to get a shuttle to pick up our car. When we finally arrived, the man at the desk said big deal , you have kyour car now. I tried to call the service the next day. No one ansered.
It took a long time for someone to answer the phone when I called for pickup at the airport, I had to call many times. The text message was not working either.
I love parking there. Very wonderful staff. I recommend you to my friends!
Perfection! We had read some terrible reviews about ANOTHER parking provider after booking on this site, so we were rather desperate to find another location. We literally went to locations nearby on the day we were to leave for our trip, and Easy Parking/Ace was available. Two customers in line ahead of us said they each had used it over a dozen times and were very happy. We were checked in quickly, and picked up even more quickly. They WILL pick you up from the International Terminal if you call and ask them to--it's not a problem! You can either phone or text them when you return. We were picked up in about 5 minutes, and our luggage was loaded into the car while we paid the very reasonable rate of $59.99 (tax included) for one week. We will definitely return to use this lot in the future!
Thanks for warming up the car and clearing the snow. Wish there were space in the Credit Card to include tip!
Google Maps places your address in the wrong location. Also, Google Maps Street View still has a Ford Dealership at your location. You may want to advise your team that Google Maps is not quite correct so that they can put the customer at ease.
Outside of car was dusty and dirtier than when I dropped off, but our driver did offer to dust it off, but we just wanted to head home
I called for pick up and waited 40 minutes. I called back and they finally sent someone. They didn't even acknowledge that I had been waiting so long.
Fast, easy, and friendly! :-)
1st time great service, 2nd time ok, this was a little disappointed. may check out other parkings.