Distance from airport: 2.3 miles
*Sales Tax - 15.00%
*Airport Access Fee - $6.00 total
Please arrive at E-Z Way Airport Parking at Crowne Plaza Newark Airport 15 minutes prior to the time you want to be at your airport terminal.
Free shuttle transportation provided to and from the airport 24 hours per day.
Open 24 hours.
E-Z Way Airport Parking is located at the Crowne Plaza Newark Airport Hotel and offers free shuttle bus transport to and from the airport 24 hours a day. They ask that you arrive at the Parking lot 15 minutes before needing to be at the EWR terminals. Upon return to Newark Airport please go outside of the baggage claim area, you will receive specific instructions when you park. Please call 908-994-1999 for shuttle pick-up. There is an additional $2.00 per day plus tax surcharge for full-size vans, pick-up trucks and large SUV's.(Tahoe, Hummer, Expedition, Yukon, Navigator, Durango, Excursion etc).
Breakdowns based on 2890 ratingsWRITE A REVIEW
1-20 of 354 Reviews
EZ Parking EXCELLENT!
Have always been satisfied with the service.
I have used E-Z Way parking on numerous occasions in the past without any incidents. However, I just used them to keep my car while I was away for 1 week and this has been a major disappointment. Upon return, we noticed that the car had been taken for a ride (mileage was 15 miles greater than would be expected from on site or nearby parking) and then when we tried to get change from the ashtray to pay for street parking the next day, we noticed that ALL of the money had been stolen to the last penny. We called the parking and asked to speak with a manager. The guy who answered said he was the manager. We asked what his name was and he refused to give it at first claiming "I don't know who you are and why you are calling." He was defensive and finally gave a phone number of some woman who works in customer service at the company. Then he hung up. These people are scumbags and thieves. Stay away from them!
The shuttle service for E-Z Way parking has always been excellent. The drivers are extremely nice, but the office people are extremely rude, unfriendly and unnecessarily hostile.
my windshield was cracked when I returned to pick up my car
I have used this parking lot 3 times in the last 12 months. Each time the service is the same...Top notch. The staff is friendly and each time, my car was waiting for me on my return...running and cleaned off in winter months. The shuttle at pick up is quick. They are VERY near the airport and the lot is secure and fenced at the Crowne Plaza. I will continue to use them when flying out of Newark. Keep up the good work.
Never disappointed in my past 5 times using this lot.
Return service was TERRIBLE. From the time I called (after receiving my luggage) till the van arrived it was 30 minutes. 30 MINUTES!!! This is ridiculous since it took 8 minutes to get from the airport back to the EZ parking lot. My truck was waiting for me by the office. It did not have all of the snow cleared off of it. When I went inside, I received no greeting upon arrival nor an apology for the 30 minute wait time.
His name is "Pat" - extremely rude, disrespectful and unpleasant person who works at Ezway parking booth. Also, all the numbers that are listed for customer service, are useless. No answer whole week and no chance to leave a voicemail because the mail box is full. I always used to park my car there, but now I will look for new one. Hopefully people like Pat( or maybe he lied his name) won't be an issue anymore.
Have used this service twice and both times have had excellent service. This year we had to rebook a flight due to weather and when I called and explained the time change she was very nice about it. If you make a reservation over the website for the special price it clearly states that you have to print out the receipt to give to the cashier when you return in order to get the discounted rate. Will be using them again.
I had no problem with E-Z Way Parking at EWR. The check-in process was very smooth. The shuttle was fast and friendly. When we returned, we were promptly picked up at departures and my car was in perfect condition. The online price was honored with no issues at all. I would use them again!
The convenience of the parking was good. However, the employee who answers the phone is extremely rude, arrogant and gives a reply with an attitude. let me explain. When I dropped my car off on 12/19, the driving attendant was excellent, took my bags, friendly and assisted me and my daughter at the early hours of 4:30am. When I returned on 12/27, this is where I received BAD experience due to the employee answering the phone and the same rude person in the "buidling" accepting payment. When I called to indicated I had arrived, I was informed to go to the higher level at door 5 for my ride. I went up one level. When I called back, this male employee rudely said "I told you to go to the highest level" - I replied, that not knowing the airport, I was not aware how many levels there are. He barked back, "When I say higher level, that means you keep going until you can't go anymore. I now have to send another driver for you". I replied and said it would be helpful if you indicate level 3, therefore there would be no confusion. He then yelled back "thanks for telling me how to do my job". I was so taken back, I hung up without saying another word. After 20 minutes later and the driver had to tell 3 of us to wait as he then had to go into the airport down one level where another 3 flyers were waiting (see the pattern here), When arrived at the pickup location for my car, the rude employee was unbearable. Saying, where is your coupon, without your paperbase coupon, you will get charged the higher amount. You will need to give me a credit card. here is your key. I can't say enough that this employee definitely needs to be reprimanded and/or fired. He is ruining your business as he is the first and last person your customers interact with and his this lasting poor customer service impression is what I will now remember. Due to this, i am now not recommending your company for our international Company who travels through Newark throughout the year on a weekly basis. I am the global HR Director that was experimenting with your business to see how the service was - I will not be recommending our service. I do recommend the following: Use the level Numbers to indicate where we should be picked up - (telling people highest level is subjective). Using paperbase coupons is a very old approach. With technology, accepting computer base/cellphone of the same document should be accepted.
Just used this parking for the first time and was very happy with everything. Only 20' from parking to shuttle, courteous staff, 3 mins. to the airport, less than 5 minutes to wait at either end - very pleased with everything. The price you see online does not include airport fees or sales tax, but then probably none of the quotes do. The experience sure beats the distance and price of the Long-Term parking at Newark.
I have used this facility many times in the past, almost exclusively, however this last experience has me rethinking my future choices. After a stressful flight into Newark, late at night, I was happy to be picked up rather quickly. Once I got to the lot, the attendants could not find my car. Ultimately I had to go find it myself! I didn't even get so much as an half-hearted apology from the person at the counter. I'm sorry I tipped the attendant before receiving my car. Won't do that again. Service has been consistent in the past, getting what you pay for, but this time they failed miserably in customer service 101. Obviously these guys don't get paid enough to care.
I've used this service twice (the second booking was an accident) and both times was appalled by the customer service. Flights are often stressful, but using this service was the first time I have ever been driven to tears. The counter staff and shuttle driver were either rude or ignored me completely, and the first time I used the service I was given such poor instructions about the pickup site that it took 2 hours and multiple phone calls to get me back to my car! Bottom line: these people don't earn your money.
TERRIBLE. SCRATCHED CAR AND TRIED TO HIDE IT .DID NOT TELL ME ABOUT IT. THEY HAD TO KNOW IT HAPPENED.TOLD TO CALL CORP OFFICE ON FRI. WHEN I CALLED THE OFFICE IS ONLY OPENED MON-THURS.
Checking, great. After landing it took 4 or 5 attempts to call. Once put on hold forever and finally gave up. Twice no answer and once busy. We were given the wrong door number to wait. The rep should ask what terminal you and at instead of trying to be an expert as to which airline lands where. Pick up was quick, but than 40 minutes to get the car. We were told they are very busy midday because flights are cheaper. Pay more and go somewhere where you get decent service.
I am parking at EZ way since last 6 years. Excellent service and will not go any place.
Excellent service, as always!!