*City Parking Tax / Fee - 8.00%
Drive to the main entry lobby of the hotel. The valet attendant will provide you a claim ticket to retrieve your vehicle. Proceed to the designated hotel courtesy pickup area near main entrance. At the hotel, please wait in at the covered porte cochere of the hotel lobby. Please remember to remove any additional attachments; such as bike racks and large tow hitches before coming to lot. Site may refuse to park vehicle.
All shuttles leave on demand - 4:30 AM to 12 Midnight- 7 days per week. The San Jose Mineta International Airport requires all shuttle vans and buses to only either drop-off or pick-up guests at the terminals. This can not be done simultaneously. If guests are dropped off, the shuttle is required to circle the concourse, and then come back and pick-up guests at the courtesy shuttle area. The design of the entrance will not allow the shuttle the convenience to drop-off and pick-up guests within one ride around the terminal. There will be slight delays and this will increase the wait time.
Open 24 hours.
Doubletree Parking San Jose Airport - provide an excellent service at competitive rates. Save $5 per day over on-airport parking rates. Our team of valet attendants are professional and courteous and will ensure the highest levels of customer care. Reserve via our easy to use website, save and be guaranteed a parking space. The Doubletree San Jose airport parking shuttle services leave on demand - 4:30 AM to 12 Midnight- 7 days per week. The San Jose Mineta International Airport requires all shuttle vans and buses to only either drop-off or pick-up guests at the terminals. This can not be done simultaneously. If guests are dropped off, the shuttle is required to circle the concourse, and then come back and pick-up guests at the courtesy shuttle area. The design of the entrance will not allow the shuttle the convenience to drop-off and pick-up guests within one ride around the terminal. Please be aware there could be an unavoidable slight delays and this will increase the wait time. Drive to the main entry lobby of the hotel. The valet attendant will provide you a claim ticket to retrieve your vehicle. Proceed to the designated hotel courtesy pickup area near main entrance. At the hotel, please wait in at the covered porte cochere of the hotel lobby. When you return please retrieve your luggage and contact us using the courtesy phones located at baggage claim or by calling (408) 453-4000. Advise operator that you are returning to the hotel to pick up your vehicle. Follow the Hotel Courtesy Shuttles sign. Shuttle buses are only allowed to pick up passengers in designated Airport Pickup areas.
Breakdowns based on 1370 ratingsWRITE A REVIEW
1-20 of 283 Reviews
Convenient location and competitive prices. However, be careful that this is NOT a 24/7 shuttle service though this is what they say (I even double checked before making a reservation and also before leaving my car there). My flight was supposed to arrive at 10:30 pm but delayed by more than 2 hours due to bad weather in Dallas. When I called the number on my ticket, I was told that the shuttle stops at 12 midnight every day. I had to take a taxi to the hotel and paid $15 for the taxi (minimum charge) even though it was just around the block from the airport! Not a happy customer with this aspect but otherwise, the location and the rates are good. Make sure that you arrive before midnight to avoid this problem!
I've always had good luck with the Doubletree when they've got space, but I'm giving them only 4 stars because they charge more than most of the other near-airport lots. They're quite prompt about getting you to the airport, and if that means you sometimes have to wait longer to get back to your car, that's still the right choice. They use a shuttle bus, not just a van, so there's always been space when I've needed it. I've been to the Doubletree for conferences for years, and sometimes used it for parking before AirportParkingReservations.com took over (I usually used DeLaCruz Parking before they went out of business, and the airport's own long-term parking is hopeless.)
First time user. Arrived and gave my printed reservation and my keys to the attendant. Immediately I boarded a bus that took us to SJ airport in less than 5 minutes. Coming back I called them when I was at ground level (had no luggage to pick up) Arrived to the pick up point and the shuttle bus was already there. He put our carry on in the bus and we boarded. The driver knew there were two other passengers and waited for them about 2 minutes until they arrived. Then we headed back to the hotel. My car was already waiting for me (I chose valet parking). Gave my credit card for the balance and left. everybody extremely pleasant, went very smoothly. Will definitely use the e very time we fly out of SJ. Also cheaper than the SJ Short Term parking at the airport.
Super service. I pulled up to the Doubletree, the valet gave me the return instructions, and stepped onto the shuttle within three minutes. On my return, called the number on my claim ticket and shuttle was there within five minutes. My car was waiting for me in front of the hotel. Can't beat that.
very good service
Excellent service to and from the airport. After I dropped my car off at valet last Friday, I was immediately taken to the airport by the shuttle service. The service going back to the hotel on Sunday was also quick. There was about a 5 minute wait for the shuttle, and my car was waiting for me after I was dropped off. Saved me so much time considering I had to wait over 30 minutes at a different hotel last month.
We have parked at the Doubletree at SJC many times but never again. Our flight was due to arrive at 11:20 PM but it was delayed by an hour. We learned the hard way that the shuttle service stops at midnight. We ended up paying $20 for a taxi to drive us the 2 miles to the hotel.
On August 13th, 2014, my flight came in from Hawaiian Airlines Domestic at 10:20 p.m. Upon receiving my luggage, I called Doubletree Hotel at 10:30 p.m. to pick me up via their shuttle service to retrieve my car on their lot. It wasn't until 11:45 p.m. when I finally arrived at the 1.4 miles from the airport to Doubletree Hotel. I was the only pickup in that shuttle. While I was waiting for over an hour for my Doubletree shuttle, I saw shuttles from Garden Hotel come by three times, Hilton come by four times as well as Wyndham just to name a few hotels where their shuttle services came by multiple times while I was waiting for my first time from Doubletree. I was thinking any minute, I would see the Doubletree shuttle service so I waited and waited. Had I known at the outset that it was going to take over an hour, I would have called a taxi immediately to take me the 1.4 miles to the Doubletree even though financially, that would have defeated the savings purposes for parking off campus from the airport in the first place because at that point, my time was more valuable. Also, I'm a single woman standing in the dark until almost midnight at the airport with three bags of luggage for over an hour, which was scary and unsettling. Had it not been night, I would have even walked with all my luggage the 1.4 miles from the airport to the Doubletree to retrieve my car so that I could be on my 45 minute commute to my home. By the time I got home and settled, it was 2:00 a.m. when I set my alarm for 5:00 a.m. to get to work the next morning. With so many parking options for the San Jose Airport, it would seem timely service should have been paramount in order to stand out from the crowd of competitors. When I got to work the next day, because I saw the Garden Hotel shuttle service so many times the night before, I called them, curious to see how much more their parking fees were than the Doubletree. I assumed the Garden Hotel fees were substantially more since their service seemed to be more important to them. They charge $7.00 a night. I paid 9.50 a night at the Doubletree. Looks like I lost out on both higher fees and poor service when booking with Doubletree.
I was disappointed that my flight was delayed and arrived after midnight and there was no shuttle service available.
My car was extremely dirty when I picked it up. A thick coat covered the car, which seems excessive after only a week outside.
Frequency of speed of pickup and drop off are the keys/
Parking at the Double Tree in San Jose is the BEST.
Great job, great service.
Very fast service
I love parking at the Double tree because it is so easy and convenient. The guys who valet and drive the shuttle are super wonderful. They are helpful, considerate, and extremely pleasant. I recommended your parking to a fellow traveler.
Very easy to reserve online. The valet staff at Doubletree were courteous and prompt with their assistance. We had no wait going to the airport and only a five minute wait at the airport when we returned. Great service--great people. All that and warm chocolate chip cookies to kick off our trip--kudos to Doubletree!
Very convenient. Parked at 8 AM, gone for 2 weeks, came back at 6 PM and there was no wait for the shuttle either time - just hopped on board. Car was already at the valet station by the time we reached the parking facility.
THE SERVICE WAS EXCELLENT AND WE THANK YOU VERY MUCH OUR TRIP PLEASURABLE.
Hotel needs to upgrade their computer network. at the time I paid my bill the attendant had to manually run my card as their "system" was down. This is at least the 2nd, if not the third, time this has happened. Just makes their job harder and is more time consuming.
Always a great experience. Friendly staff and close location to the airport makes this the obvious choice.