Doubletree Hotel San Jose - San Jose Airport SJC

2050 Gateway Place, San Jose, California 95110

(871 reviews)

Distance from airport: 2.2 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Doubletree Hotel San Jose SJC Logo
  • Distance from the Airport2.2 miles
  • Ratings2355
  • DirectionsClick Here

Overall Rating

4.6

871 Reviews

Reserve

Choose parking option

  • Valet

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $1400per day
  • RESERVE

*City Parking Tax / Fee - 8.00%

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Drive to the main entry lobby of the hotel. The valet attendant will provide you a claim ticket to retrieve your vehicle.

Airport Transportation

Hotel offers complimentary shuttle service to the San Jose Mineta International Airport between the hours of 4:30 AM to 12 Midnight – 7 days a week. Shuttle pick up and drop off locations are the airport terminals and outside the main entrance of the hotel. Please contact guest services at (408) 453-4000 if any questions arise.

Operation Hours

Open 24 hours.

Additional Information

Doubletree Parking San Jose Airport - provide an excellent service at competitive rates. Save $5 per day over on-airport parking rates. Our team of valet attendants are professional and courteous and will ensure the highest levels of customer care. Reserve via our easy to use website, save and be guaranteed a parking space. The Doubletree San Jose airport parking shuttle services leave on demand - 4:30 AM to 12 Midnight- 7 days per week. The San Jose Mineta International Airport requires all shuttle vans and buses to only either drop-off or pick-up guests at the terminals. This can not be done simultaneously. If guests are dropped off, the shuttle is required to circle the concourse, and then come back and pick-up guests at the courtesy shuttle area. The design of the entrance will not allow the shuttle the convenience to drop-off and pick-up guests within one ride around the terminal. Please be aware there could be an unavoidable slight delays and this will increase the wait time. Drive to the main entry lobby of the hotel. The valet attendant will provide you a claim ticket to retrieve your vehicle. Proceed to the designated hotel courtesy pickup area near main entrance. At the hotel, please wait in at the covered porte cochere of the hotel lobby. When you return please retrieve your luggage and contact us using the courtesy phones located at baggage claim or by calling (408) 453-4000. Advise operator that you are returning to the hotel to pick up your vehicle. Follow the Hotel Courtesy Shuttles sign. Shuttle buses are only allowed to pick up passengers in designated Airport Pickup areas.

Reviews

Breakdowns based on 2355 ratings

WRITE A REVIEW
  • Overall Rating

    4.6

    • 1735
    • 388
    • 126
    • 44
    • 60

1-20 of 871 Reviews

  • Barclay K. December 6th, 2016

    verified customer

    Bummer the shuttle has to move down to Island 10 for pickups now. I'd have the airline staff bark a lot about that and see if they can get it moved back closer. Uber doesn't need all of those islands they've been given. Bad hike on a rainy day!

  • Clinton B. December 6th, 2016

    verified customer

    Only problem I had was I was given then wrong gate for pickup.

  • Benjamin F G. December 3rd, 2016

    verified customer

    This was the easiest and fastest airport parking experience I've had in my life. Wait times were fast in both directions and the car was waiting for us in front of the hotel when the shuttle arrived, so there was no wait on that end either. Plus, the hotel is about 2 minutes from the airport and easy access to the freeway, so it took about an hour and 15 minutes from the time our plane parked at the gate to the time we arrived home (about a 45 minute drive).

  • Joni H. December 1st, 2016

    verified customer

    Valet parking is very convenient

  • Margaret S. November 29th, 2016

    verified customer

    I always park at Doubletree if available. Shuttle is great, quick & clean. Drivers are polite and helpful. Valets pleasant and polite. Excellent!

  • Margaret P. November 28th, 2016

    verified customer

    Any time I leave for a trip, I always park here. It is easy accessible to the airport, shuttle is always prompt and available, and the staff is always courteous

  • Mary B. November 28th, 2016

    verified customer

    What a nice surprise in how easy this experience was. I did not need anymore stress that morning so I appreciated how seamless this was

  • Arleen P. November 28th, 2016

    verified customer

    It would have been great except for the damage to my car.

  • Greg B. November 27th, 2016

    verified customer

    I called from the airport a couple of times and got a recording that they were busy and to call the hotel for pickup which I did. Wasn't able to give my ticket number so had to wait for car when I got there. There were three attendants at the desk when I arrived. I asked why they were too busy to answer the phone and they acted like they didn't know what I was talking about.

  • Barbara M. November 27th, 2016

    verified customer

    the driver that picked us up from the airport on our return flight was extremely rude. When we called for ride home, we were told there were 3 other people that they were picking up, When the shuttle came, people piled on and we had to wait for another shuttle. When my husband said "are you serious?" the driver said "i won't be taking you because of that" as if my husband had offended him. When he returned the second time, I told him that I would be talking to his manager and he said "I don't care!" He then proceeded to call his manager, Laura and told her his side of the story while driving and within earshot of us. He wasn't paying attention to the road, while he was talking to Laura. When we got to hotel, we asked to speak to Laura. She listened to us but I got the impression that she didn't really care either. I have used this service many times before and was always very happy. Not this time. I think you need to coach your staff on customer service. So disappointed.

  • Eduardo K. November 27th, 2016

    verified customer

    Very courteous people. Great experience

  • Rita L. November 26th, 2016

    verified customer

    Had to call twice to get pick up by the shuttle. Not a happy camper!

  • Scott R. November 19th, 2016

    verified customer

    I've used Doubletree on numerous occasions, and, most of the time, the service is excellent. This time, however, after returning from Seattle after one day away, I went to the normal spot for pickup, and saw the shuttle drive right past me. I then learned that they had moved the pickup spot, but I was not told that when I called. So, I walked up to #10, and soon after, got picked up. Then, I got back to the hotel, where my car was indeed waiting, but no attendance in sight. About 10 minutes later, the attendant shows up, but he is running around trying to fix some problem with a gate. He could have stopped for a second to give me my key, but he just ran off again. I then had to wait another 10 minutes or so to get my key so I could leave. Very poor.

  • Marlene J B. November 15th, 2016

    verified customer

    Thank you DoubleTree for helping my party with our luggage and golf clubs both in/out of the car and shuttle.

  • Christopher M. November 15th, 2016

    verified customer

    Only way to go

  • Three T. November 15th, 2016

    Ace parking is the best

  • Michelle C. November 14th, 2016

    verified customer

    I love parking here. It's so easy.

  • Lee L. November 8th, 2016

    verified customer

    This is our "go to" lot and the service and rates (online) are excellent. Our last returning flight pickup took 15 minutes from Calling to being on the road home.. Smmoooth!

  • Antje C. November 6th, 2016

    verified customer

    Price increase too high now. Went up to $ 14.- from $11.- regular airport parking is $15.-. Only $1 difference. Including tips not worth it anymore. I have tried the other parking areas for $ 7.95 a day busses come fast. Prices are going up and services are a little down. Looking for other options.

  • David L. November 5th, 2016

    verified customer

    Excellent service quick-service Quick Shuttle to the airport not even 5 minutes from the airport courteous staff would use again if I fly out of San Jose

1-20 of 871 Results