*State Tax - 27.00%
Please report to the front desk upon arrival and present a copy of your Reservation Receipt.
Free Shuttle. Shuttle is not handicapped accessible, however special arrangements for physically challenged customers can be made on an individual basis.
5 am - 11pm, every half hour.
The DoubleTree by Hilton, GRR, offers a thoroughly professional and quality off airport parking service for Gerald R Ford International Airport. A free and prompt shuttle service is available to take passengers the short distance to the airport.
Why not try The DoubleTree by Hilton GRR the next time you fly from Grand Rapids Airport?
Breakdowns based on 178 ratingsWRITE A REVIEW
1-20 of 88 Reviews
Great counter person great driver
Excellent Service!! B
The front desk staff when we checked in was very friendly and helpful as was the shuttle driver.
Alex, the driver, is the best!
What a great service and money saver! Will use again!
Fast & courteous
No problem at all. Extremely satisfied!
Use this service every time we fly and will continue to do so.
Shuttle driver took us right to the airport and upon arrival was there to pick us up within 10 minutes.
Bird poop and pollen covered car from trees.
Unfortunately we had to wait over an hour at the airport for the shuttle back to the hotel. I understand they had a problem, however we had to call the motel 3 times to get an update on when the shuttle would arrive and each time were told he was on the way and would only be a couple minutes more. I was told that they have two shuttles but only had the staffing for one. The driver was very friendly once he arrive and sorry about the wait, however he did mention we were not the first person this week that had an unacceptable wait time. It actually took us longer to get back to the motel two miles away then the flight from Chicago. I'm afraid I could not recommend this service.
Friendly check-in staff, say directions to parking, prompt shuttle service to airport and even faster service at pick-up.
For our flight out, we only waited 5 minutes for the shuttle driver to take us to the airport. He was very friendly! When we arrived back from vacation, I called the hotel as soon as we landed to let them know we would be ready for our ride in 30 minutes....The shuttle driver arrived in 35 minutes. He was also very friendly! Will definitely use again.
Parked on a back wall mixed in with hotel guest parking area. No lot attendants to be found but the front desk lady was very helpful. Loved the price at 4.99 per day... But my 4 days ended up over $30 after more than $10 in fees?! Crazy.
On my return the van driver offered to Google directions for me to get back to the highway-which he did. Great customer service!
Was taken to the airport promptly. Upon return was told the driver had emergency. Doubletree said they would pay a cab & to just get one. Cab would not take me as they said this is pulled all the time and they don't get paid. It was back & forth a few times before resolved.
Parking/shuttle to the airport was excellent. Staff was friendly and service was prompt. However, upon our return, the shuttle did not go directly to the parking lot. Instead, the shuttle (which was the same shuttle used for the Hotel where the parking lot was located) needed to take a hotel guest to a salon appointment. This ended up in about a 15-20 min delay in getting back to our car. The driver was nice about it, but after a long trip we did not expect to be delayed getting back to our vehicle.
Easy access, no issues