DoubleTree by Hilton - Grand Rapids Airport GRR

4747 28th Street SE, Grand Rapids, Michigan 49512

(88 reviews)

Distance from airport: 3 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • DoubleTree Grand Rapids GRR Logo
  • Distance from the Airport3 miles
  • Ratings178
  • DirectionsClick Here

Overall Rating


88 Reviews


Choose parking option

  • Self

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $499per day

*State Tax - 27.00%


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please report to the front desk upon arrival and present a copy of your Reservation Receipt.

Airport Transportation

Free Shuttle. Shuttle is not handicapped accessible, however special arrangements for physically challenged customers can be made on an individual basis.

Operation Hours

5 am - 11pm, every half hour.

Additional Information

The DoubleTree by Hilton, GRR, offers a thoroughly professional and quality off airport parking service for Gerald R Ford International Airport. A free and prompt shuttle service is available to take passengers the short distance to the airport.

Why not try The DoubleTree by Hilton GRR the next time you fly from Grand Rapids Airport?


Breakdowns based on 178 ratings

  • Overall Rating


    • 131
    • 26
    • 6
    • 6
    • 9

1-20 of 88 Reviews

  • Judith S. September 21st, 2016

    verified customer

    Great counter person great driver

  • Alice N. September 20th, 2016

    verified customer

    Excellent Service!! B

  • Charles K. September 19th, 2016

    verified customer

    Perfect experience.

  • Kimberly S. September 6th, 2016

    verified customer

    The front desk staff when we checked in was very friendly and helpful as was the shuttle driver.

  • Douglas W W. August 11th, 2016

    verified customer

    Alex, the driver, is the best!

  • Mary C H. July 4th, 2016

    verified customer

    What a great service and money saver! Will use again!

  • Douglas W W. June 19th, 2016

    verified customer

    Fast & courteous

  • Sherry C. June 11th, 2016

    verified customer

    No problem at all. Extremely satisfied!

  • Judy G. June 7th, 2016

    verified customer

    Use this service every time we fly and will continue to do so.

  • Keith F. June 1st, 2016

    verified customer

    Shuttle driver took us right to the airport and upon arrival was there to pick us up within 10 minutes.

  • Dawn C. May 23rd, 2016

    verified customer

    Bird poop and pollen covered car from trees.

  • Charles L. May 15th, 2016

    verified customer

    Unfortunately we had to wait over an hour at the airport for the shuttle back to the hotel. I understand they had a problem, however we had to call the motel 3 times to get an update on when the shuttle would arrive and each time were told he was on the way and would only be a couple minutes more. I was told that they have two shuttles but only had the staffing for one. The driver was very friendly once he arrive and sorry about the wait, however he did mention we were not the first person this week that had an unacceptable wait time. It actually took us longer to get back to the motel two miles away then the flight from Chicago. I'm afraid I could not recommend this service.

  • Danielle S. May 15th, 2016

    verified customer

    Exceptional experience!

  • Paul D. April 25th, 2016

    verified customer

    Friendly check-in staff, say directions to parking, prompt shuttle service to airport and even faster service at pick-up.

  • Richard J. April 20th, 2016

    verified customer

    For our flight out, we only waited 5 minutes for the shuttle driver to take us to the airport. He was very friendly! When we arrived back from vacation, I called the hotel as soon as we landed to let them know we would be ready for our ride in 30 minutes....The shuttle driver arrived in 35 minutes. He was also very friendly! Will definitely use again.

  • Karalynn K. April 19th, 2016

    verified customer

    Parked on a back wall mixed in with hotel guest parking area. No lot attendants to be found but the front desk lady was very helpful. Loved the price at 4.99 per day... But my 4 days ended up over $30 after more than $10 in fees?! Crazy.

  • Corinne G. April 9th, 2016

    verified customer

    On my return the van driver offered to Google directions for me to get back to the highway-which he did. Great customer service!

  • Lois C. March 24th, 2016

    verified customer

    Was taken to the airport promptly. Upon return was told the driver had emergency. Doubletree said they would pay a cab & to just get one. Cab would not take me as they said this is pulled all the time and they don't get paid. It was back & forth a few times before resolved.

  • WILLIAM S. March 23rd, 2016

    verified customer

    Parking/shuttle to the airport was excellent. Staff was friendly and service was prompt. However, upon our return, the shuttle did not go directly to the parking lot. Instead, the shuttle (which was the same shuttle used for the Hotel where the parking lot was located) needed to take a hotel guest to a salon appointment. This ended up in about a 15-20 min delay in getting back to our car. The driver was nice about it, but after a long trip we did not expect to be delayed getting back to our vehicle.

  • Mary C. March 17th, 2016

    verified customer

    Easy access, no issues

1-20 of 88 Results