Please plan accordingly and arrive at least 15 to 30 minutes before your vehicle drop off time to catch the shuttle.Valet Parking Only! Pull up to the covered awning and a valet attendant will assist you. Professional Valet attendants will park your car and the vehicle keys will be safely locked inside a podium until you return. Luggage assistance is also provided upon arrival. Gratuities are greatly appreciated! If you have not arrived by your scheduled vehicle drop off time the shuttle reservation will be canceled.
Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Attendants will ask for you to leave your telephone contact information to plan your arrival and departure accordingly. Please arrive on time so you won't miss the shuttle.
Operation Hours are 7am-10pm! Shuttle Hours: -Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Parking Reservations are made online only! No reservations can be made at the hotel.
Breakdowns based on 89 ratingsWRITE A REVIEW
1-20 of 69 Reviews
The manager and drivers were very courteous. The ride to the airport was about 20 minutes, so keep that in mind when planning. Great conversation, if you want it, but they will also give you peace if they sense you would prefer that. Would definitely use them again!
Very good, kind service. They came back to pick me up even though I had just missed the pick up time. After, they brought my car around immediately. Really wonderful, good service!
This service was awesome and a fantastic value. The driver was so friendly and was there waiting as soon as my plane landed. I've never used a service like this so I was initially hesitant (I even thought you had to be a guest of the hotel to use it - you don't!). I'm so glad I used this service rather than paying what would have been $55 to park at DTW. 100% will use again and definitely would recommend. Make sure you tip the driver - these guys deserve it and you're saving a bunch of money anyway :)
I reserved valet parking at DoubleTree in Dearborn to fly out of Detroit. Be prepared for about a 20 minute drive to the airport. Also be aware of the strict shuttle hours listed. If you miss one, you have to wait up to an hour for the next one. Drivers to/from airport were both friendly, professional, and helpful. The pickup driver arrived at the airport in a big unmarked black van, which was a little weird. Overall a good experience and saved me a chunk of change instead of parking at the airport for a week.
They make traveling easier, and parking was one less thing I had to worry about! Would recommend this service in a heartbeat!
The staff was great. Have recommended to friends and will use again.
All time favourite parking space..
Our driver was awesome, as we were running late and arrived just a few minutes before 9 am , he was aware we were coming and was waiting , it was such a relief, I wouldn't expected him to wait , had we been any later. He was very nice . We happen to get him on our return trip as well and he just as nice . had cookies for us , I wasn't aware the cookies could be ordered , I'm going to order some! Very impressed with the parking attendant!
Use this shuttle service
I had read a couple bad reviews based on shuttles ONLY leaving once an hour on the hour. Based on my experience that was BS. I arrived 12:10 pm, shuttle left about 10 mins after I arrived, and would have been quicker had I moved quicker. When I arrived I called them as I left the plane gate, they were expecting my call (greeted me on phone by name), I maybe waited 15mins once I made it down to the shuttle area. They brought my car out in about 5 mins. Good cookies both ways. Will definitely use them again!
The hotel staff were overwhelmed with hotel guests so the whole drop off experience too far too long IMHO. There was no valet to park car etc. Return was smoother thanks!
Yes, the wait is around 20 minutes, but with these prices and this service it is definitely worth it! It was nice to be able to pay a reasonable price for long-term parking and be greeted with the same friendly driver that dropped me off at the airport. When I didn't find the van right away at the pick-up site he called me to make sure I was ok. Will definitely use again, especially for long-term.
Because this was not your typical airport parking, it was little out of the way. 15 to 20 min from the airport. You need to keep that in mind when arranging to be at the airport on time. However the parking staff very very accommodating and friendly. I would park here again.
It's a valet lot so it's particularly safe. Every guy I've interacted with there as the valet or shuttle driver has been outstanding. Plus, price cannot be matched.
Good experience. Will ise again in june if we fly out of Detroit
After receiving a few positive reviews from friends, I forwent my usual routine of parking at US Park and used the Dearborn DoubleTree's service instead. Drop off went well, the valet was courteous and the chocolate chip cookies were delicious. Fast forward 5 days to pick-up. In order to get a shuttle to the hotel, one must call the hotel and request a ride, expecting a 20-25 minute lead time (this is fine). After waiting for quite a bit longer than that, I found the driver had parked at the end of the pick up queue (despite several tour-bus sized vacancies near where people tend to wait), no biggie. After getting to the shuttle, the driver neither offered any help with my luggage, nor assisted me with the door. At this point, nothing terrible has happened, but the service wasn't stellar. Once we arrive at the hotel, I hand the driver (who is now the valet) my keys and wait. And wait. After around 20 minutes, I see my car pull up to the lot gate, and hear the valet stall and restart the car (it has a manual transmission); he has another valet as a passenger. I asked the valet if this was his first time driving a manual transmission vehicle; turns out his co-worker generously offered to teach him how to drive in my car. This generous young man even saved me the hassle of choosing whether I wanted to have him teach a novice how to drive using my vehicle; very considerate. Needless to say, I will never be using DoubleTree Hotel's DTW parking service, and I will encourage all my friends to do the same.
Would definitely recommend this service!
The driver and attendants were very friendly and prompt. I would highly recommend this service!
this was my 1st time using DoubleTree by Hilton Hotel for airport parking. For the price, value and excellent experience I will definitely use them again Jamal from valet was very helpful and courteous