DoubleTree by Hilton Hotel Detroit - Dearborn - Detroit Metro Airport DTW

5801 Southfield Freeway, Detroit, Michigan 48228

(55 reviews)

Distance from airport: 10 miles

Avg Shuttle Wait Time

10 - 15 minutes

  • DoubleTree by Hilton Hotel Detroit - Dearborn DTW Logo
  • Distance from the Airport10 miles
  • Ratings69
  • DirectionsClick Here

Overall Rating

4.2

55 Reviews

Reserve

Choose parking option

  • Valet

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $400per day
  • RESERVE

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please plan accordingly and arrive at least 15 to 30 minutes before your vehicle drop off time to catch the shuttle.Valet Parking Only! Pull up to the covered awning and a valet attendant will assist you. Professional Valet attendants will park your car and the vehicle keys will be safely locked inside a podium until you return. Luggage assistance is also provided upon arrival. Gratuities are greatly appreciated! If you have not arrived by your scheduled vehicle drop off time the shuttle reservation will be canceled.

Airport Transportation

Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Attendants will ask for you to leave your telephone contact information to plan your arrival and departure accordingly. Please arrive on time so you won't miss the shuttle.

Operation Hours

Operation Hours are 7am-10pm! Shuttle Hours: -Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Parking Reservations are made online only! No reservations can be made at the hotel.

Additional Information

Reviews

Breakdowns based on 69 ratings

WRITE A REVIEW
  • Overall Rating

    4.2

    • 44
    • 11
    • 5
    • 1
    • 8

1-20 of 55 Reviews

  • Amy M. September 9th, 2016

    verified customer

    It's a valet lot so it's particularly safe. Every guy I've interacted with there as the valet or shuttle driver has been outstanding. Plus, price cannot be matched.

  • Bryan C. September 9th, 2016

    verified customer

    Good experience. Will ise again in june if we fly out of Detroit

  • Alex M. September 7th, 2016

    After receiving a few positive reviews from friends, I forwent my usual routine of parking at US Park and used the Dearborn DoubleTree's service instead. Drop off went well, the valet was courteous and the chocolate chip cookies were delicious. Fast forward 5 days to pick-up. In order to get a shuttle to the hotel, one must call the hotel and request a ride, expecting a 20-25 minute lead time (this is fine). After waiting for quite a bit longer than that, I found the driver had parked at the end of the pick up queue (despite several tour-bus sized vacancies near where people tend to wait), no biggie. After getting to the shuttle, the driver neither offered any help with my luggage, nor assisted me with the door. At this point, nothing terrible has happened, but the service wasn't stellar. Once we arrive at the hotel, I hand the driver (who is now the valet) my keys and wait. And wait. After around 20 minutes, I see my car pull up to the lot gate, and hear the valet stall and restart the car (it has a manual transmission); he has another valet as a passenger. I asked the valet if this was his first time driving a manual transmission vehicle; turns out his co-worker generously offered to teach him how to drive in my car. This generous young man even saved me the hassle of choosing whether I wanted to have him teach a novice how to drive using my vehicle; very considerate. Needless to say, I will never be using DoubleTree Hotel's DTW parking service, and I will encourage all my friends to do the same.

  • LeeAnne H. August 27th, 2016

    verified customer

    Would definitely recommend this service!

  • Shelly M. August 24th, 2016

    verified customer

    The driver and attendants were very friendly and prompt. I would highly recommend this service!

  • Nilka C. August 23rd, 2016

    verified customer

    this was my 1st time using DoubleTree by Hilton Hotel for airport parking. For the price, value and excellent experience I will definitely use them again Jamal from valet was very helpful and courteous

  • Atem F. August 22nd, 2016

    verified customer

    Not only affordable but realiable

  • Mary H. August 22nd, 2016

    verified customer

    This shuttle service is affordable and efficient. It was my first time using the shuttle system and the shuttle manager Jamaal personally called me to let me know that he was just around the corner. I will definitely use them again!

  • Gerald D. August 19th, 2016

    verified customer

    We had a BAD experience at this location Took 1 hour 20 minutes to get picked up after a long day of travel We were told that our ride would arrive in 15 to 20 minutes. After several calls nothing helped. Beware!

  • John B. August 17th, 2016

    verified customer

    The wait time on return was a little long, the driver to airport on Aug. 3 was excellent, on return the driver on Aug 16 had windows rolled down so we got blasted in back, rap music playing loud and was not friendly. otherwise parking and lot very good.

  • GLENDA S. August 12th, 2016

    verified customer

    They valet my car, I didn't pay any extra, they said they do it for all. The Web site is a little deceiving because of picking a time, u could pick a half time but they only go on top of the hr. So next time I go I will pick 7,8,9,10,ect and get there 20 min before my time. Also if u have any questions call the hotel, they can answer your questions or give u a number to call, because there is no number on the Web site to call. Once u make the reservation there is a number to call on your reservation receipt. I did have to call a couple times and they were very friendly and helpful. When I arrived I went into the very beautiful hotel lobby , the front desk got the valet for me and he took my car and parked it. It was pretty easy to get to the hotel and I felt very safe while waiting for my shuttle in the hotel lobby. Coming home I called after I picked up my luggage. I was told I needed to go where the shuttle drivers pick up customers, which was a little walk 2 floors up and one floor down, so be prepared for that. I wrote all this to help 1st time users of doubletree parking know what to expect, I wish I would had more information for my first time. Saying all the above I would definitely highly recommend this shuttle parking by Doubletree, All the people I dealt with were wonderful, friendly,helpful, I felt very comfortable and safe and the price was fantastic.

  • Jacob V. August 7th, 2016

    verified customer

    Very cheap and efficient parking.

  • Teri S. July 19th, 2016

    verified customer

    the trip to airport was quick. When we flew back we waited for our shuttle and they said we had a couple stops. we went to the delta terminal and then had to go back to the one that we were picked up at cuz they had to pick up flight crew. Which we had to wait for them. Was very inconvient. we were on the shuttle for a hour before we got back to hotel. which got us out of Detroit during rush hour traffic.

  • Monica R. July 13th, 2016

    verified customer

    When we first got to the hotel to drop off our vehicle we couldn't find the valet worker because he was on his cell phone in the parking lot the whole time leaning on another vehicle. I proceeded to walk through the parking lot and found him. My husband ended up putting all of the luggage inside the van while the valet guy just watched. When we called for our shuttle upon landing Mike told us he was at the airport and if he could take a lady back to the hotel and come back to pick us up since we had to pickup luggage from baggage claim. We ended up waiting for an hour or so. I called Mike (4) times and he kept saying he was close by.

  • Steven H. July 11th, 2016

    verified customer

    Will you this lot again! Can't beat the price and the service was excellent

  • Dimas C. July 8th, 2016

    verified customer

    It was valet so did not see.. But lot was gated and secure. .

  • Dirk V. July 5th, 2016

    verified customer

    Wow! This simply could not be better. We got a warm cookie for the ride to airport on leaving. We called for pick up at getting luggage. Driver was in the area and waiting as we arrived for pickup. Car was in great shape on return. Could not imagine better service.

  • Amy M. July 4th, 2016

    verified customer

    This is a really good option in Detroit. It's much cheaper than traditional airport parking, it's valet parking in front of hotel so it's not some unused or unprotected back lot. Nice guy works there and my Monday afternoon to Sunday morning parking was only $24!

  • John C. July 3rd, 2016

    verified customer

    Our return flight was delayed a couple of hours. We called upon arrival and were picked up within 30 minutes which is good as the Doubletree was 20 minutes away from the airport. My car's battery was dead and the driver brought over the lot security truck to get it going quickly. The excellent rate easily made up for the distance from the airport.

  • Kathleen J. June 25th, 2016

    verified customer

    Shuttle was a nice cool ride, & the Driver made me feel safe & like family

1-20 of 55 Results