DoubleTree by Hilton Hotel Detroit - Dearborn - Detroit Metro Airport DTW

5801 Southfield Freeway, Detroit, Michigan 48228

(69 reviews)

Distance from airport: 10 miles

Avg Shuttle Wait Time

10 - 15 minutes

  • DoubleTree by Hilton Hotel Detroit - Dearborn DTW Logo
  • Distance from the Airport10 miles
  • Ratings89
  • DirectionsClick Here

Overall Rating

4.3

69 Reviews

Reserve

Choose parking option

  • Valet

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $400per day
  • RESERVE

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please plan accordingly and arrive at least 15 to 30 minutes before your vehicle drop off time to catch the shuttle.Valet Parking Only! Pull up to the covered awning and a valet attendant will assist you. Professional Valet attendants will park your car and the vehicle keys will be safely locked inside a podium until you return. Luggage assistance is also provided upon arrival. Gratuities are greatly appreciated! If you have not arrived by your scheduled vehicle drop off time the shuttle reservation will be canceled.

Airport Transportation

Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Attendants will ask for you to leave your telephone contact information to plan your arrival and departure accordingly. Please arrive on time so you won't miss the shuttle.

Operation Hours

Operation Hours are 7am-10pm! Shuttle Hours: -Free Airport Shuttle is available during specific times - Tue, Wed, Fri, Sat & Sun: Shuttle runs on the top of every hour from 7AM to 10 PM. Mon & Thur: Shuttle runs on the top of every hour at 7am, starting up again at the top of the hour at 1pm until 10pm. Parking Reservations are made online only! No reservations can be made at the hotel.

Additional Information

Reviews

Breakdowns based on 89 ratings

WRITE A REVIEW
  • Overall Rating

    4.3

    • 60
    • 13
    • 6
    • 2
    • 8

1-20 of 69 Reviews

  • Robyn C. November 29th, 2016

    verified customer

    The manager and drivers were very courteous. The ride to the airport was about 20 minutes, so keep that in mind when planning. Great conversation, if you want it, but they will also give you peace if they sense you would prefer that. Would definitely use them again!

  • Lauren B. November 29th, 2016

    verified customer

    Very good, kind service. They came back to pick me up even though I had just missed the pick up time. After, they brought my car around immediately. Really wonderful, good service!

  • Catherine G. November 28th, 2016

    verified customer

    This service was awesome and a fantastic value. The driver was so friendly and was there waiting as soon as my plane landed. I've never used a service like this so I was initially hesitant (I even thought you had to be a guest of the hotel to use it - you don't!). I'm so glad I used this service rather than paying what would have been $55 to park at DTW. 100% will use again and definitely would recommend. Make sure you tip the driver - these guys deserve it and you're saving a bunch of money anyway :)

  • Rebecca S. November 28th, 2016

    verified customer

    I reserved valet parking at DoubleTree in Dearborn to fly out of Detroit. Be prepared for about a 20 minute drive to the airport. Also be aware of the strict shuttle hours listed. If you miss one, you have to wait up to an hour for the next one. Drivers to/from airport were both friendly, professional, and helpful. The pickup driver arrived at the airport in a big unmarked black van, which was a little weird. Overall a good experience and saved me a chunk of change instead of parking at the airport for a week.

  • Julie K. November 13th, 2016

    verified customer

    They make traveling easier, and parking was one less thing I had to worry about! Would recommend this service in a heartbeat!

  • Jack H. October 31st, 2016

    verified customer

    The staff was great. Have recommended to friends and will use again.

  • Darpan A. October 25th, 2016

    verified customer

    All time favourite parking space..

  • Robin B. October 20th, 2016

    verified customer

    Our driver was awesome, as we were running late and arrived just a few minutes before 9 am , he was aware we were coming and was waiting , it was such a relief, I wouldn't expected him to wait , had we been any later. He was very nice . We happen to get him on our return trip as well and he just as nice . had cookies for us , I wasn't aware the cookies could be ordered , I'm going to order some! Very impressed with the parking attendant!

  • Stevan B. October 17th, 2016

    verified customer

    Use this shuttle service

  • Sumon S. October 12th, 2016

    verified customer

    valet parking

  • Gregg K. October 9th, 2016

    verified customer

    I had read a couple bad reviews based on shuttles ONLY leaving once an hour on the hour. Based on my experience that was BS. I arrived 12:10 pm, shuttle left about 10 mins after I arrived, and would have been quicker had I moved quicker. When I arrived I called them as I left the plane gate, they were expecting my call (greeted me on phone by name), I maybe waited 15mins once I made it down to the shuttle area. They brought my car out in about 5 mins. Good cookies both ways. Will definitely use them again!

  • Andrew N. October 9th, 2016

    verified customer

    The hotel staff were overwhelmed with hotel guests so the whole drop off experience too far too long IMHO. There was no valet to park car etc. Return was smoother thanks!

  • Jennifer M. October 4th, 2016

    verified customer

    Yes, the wait is around 20 minutes, but with these prices and this service it is definitely worth it! It was nice to be able to pay a reasonable price for long-term parking and be greeted with the same friendly driver that dropped me off at the airport. When I didn't find the van right away at the pick-up site he called me to make sure I was ok. Will definitely use again, especially for long-term.

  • Daniel G. September 29th, 2016

    verified customer

    Because this was not your typical airport parking, it was little out of the way. 15 to 20 min from the airport. You need to keep that in mind when arranging to be at the airport on time. However the parking staff very very accommodating and friendly. I would park here again.

  • Amy M. September 9th, 2016

    verified customer

    It's a valet lot so it's particularly safe. Every guy I've interacted with there as the valet or shuttle driver has been outstanding. Plus, price cannot be matched.

  • Bryan C. September 9th, 2016

    verified customer

    Good experience. Will ise again in june if we fly out of Detroit

  • Alex M. September 7th, 2016

    After receiving a few positive reviews from friends, I forwent my usual routine of parking at US Park and used the Dearborn DoubleTree's service instead. Drop off went well, the valet was courteous and the chocolate chip cookies were delicious. Fast forward 5 days to pick-up. In order to get a shuttle to the hotel, one must call the hotel and request a ride, expecting a 20-25 minute lead time (this is fine). After waiting for quite a bit longer than that, I found the driver had parked at the end of the pick up queue (despite several tour-bus sized vacancies near where people tend to wait), no biggie. After getting to the shuttle, the driver neither offered any help with my luggage, nor assisted me with the door. At this point, nothing terrible has happened, but the service wasn't stellar. Once we arrive at the hotel, I hand the driver (who is now the valet) my keys and wait. And wait. After around 20 minutes, I see my car pull up to the lot gate, and hear the valet stall and restart the car (it has a manual transmission); he has another valet as a passenger. I asked the valet if this was his first time driving a manual transmission vehicle; turns out his co-worker generously offered to teach him how to drive in my car. This generous young man even saved me the hassle of choosing whether I wanted to have him teach a novice how to drive using my vehicle; very considerate. Needless to say, I will never be using DoubleTree Hotel's DTW parking service, and I will encourage all my friends to do the same.

  • LeeAnne H. August 27th, 2016

    verified customer

    Would definitely recommend this service!

  • Shelly M. August 24th, 2016

    verified customer

    The driver and attendants were very friendly and prompt. I would highly recommend this service!

  • Nilka C. August 23rd, 2016

    verified customer

    this was my 1st time using DoubleTree by Hilton Hotel for airport parking. For the price, value and excellent experience I will definitely use them again Jamal from valet was very helpful and courteous

1-20 of 69 Results