*Sales Tax - 8.25%
*Airport Access Fee - 10.00%
We recommend that you arrive at least 2 hours before your flight time. Upon arrival at the hotel, please come inside with a PRINTED COPY of your reservation to avoid being delayed. We will provide you with a car pass tag. Designated parking is on the South & West sides of the building - absolutely NO parking in the bar or restaurant area located on property! Designated parking is on the South & West sides of the building - absolutely NO parking in the bar or restaurant area located on property! You MUST contact the hotel in the event of any delays or extensions needed to avoid vehicles being towed.
Shuttle leaves 4AM to 1AM. Pick-up FROM the airport is ON DEMAND. Please collect your luggage and head to the courtesy shuttle van pick-up area located at the Lower Level. Call us at 972-399-1010 and allot 30 min for pick-ups.
Hotel is open 24 hours. Airport Shuttle Hours: 4 AM - 1 AM, every hour on the hour
The DFW Airport Hotel & Conference Center provides travelers in Dallas with some of the cheapest airport parking for DFW as well as free shuttle services to and from the airport!
Breakdowns based on 171 ratingsWRITE A REVIEW
1-20 of 119 Reviews
I ended up taking an uber to and from the airport because the shuttle times were too inconvenient. It should leave every 30 minutes instead of on the hour. Also, I did not want to have to wait for at least 30 minutes for the shuttle to pick me up at the airport upon arrival.
The trip to the airport was great, no waiting and a friendly driver. We arrived at DFW in what seemed like just a few minutes. When we arrived back from vacation, it was a different story. I called for the shuttle 3 times and there was never an answer. I finally called the front desk and they were able to reach a dispatcher. We were told to watch for a Toyota mini-van. After sitting where we were told to wait and watching several shuttles from different companies coming and going for an hour, I called back. We waited for another 30 minutes and I called again and was told the driver took "the big van" I told the dispatcher that we asked every driver that arrived if they were from the DFW Motel and none were. One time during our wait, a large shuttle slowed down, never stopped, and then left before I could ask the driver. After 2 hours, and one final phone call, the dispatcher called for a driver and told me that he would be in the Toyota mini-van this time. He finally arrived and we finally got a ride back to the parking garage. I realize things happen and this might be an isolated incident, but we probably won't be using this shuttle again even though it was the cheapest.
I arrived at the lot and was greated with multiple problems. 1. Parking is first come first serve and in my case lot was mostly full and was difficult to find a spot. Taking a lot of time I didn't have to waste. 2. It was very early in the morning and dark we we arrived and the lot is poorly lit. Had a long, dark, wet walk back to front of building. Did I mention it was raining too. 3. I was not aware that the shuttle to airport only runs every hour so I had to use a cab that gouged our eyes with a rediculous price. We shared a cab to airport with another unhappy customer and it cost us $75! My experience was expensive and poor. Would NOT park here again.
On our outbound trip we arrived as the hotel airport shuttle was about to leave. The driver would not wait. We were then told the next shuttle wouldn't be for an hour. Did not know that. We could not wait for fear of missing our flight. Staff arranged for a Lyft driver which cost $16, after being told it would be $11 less a $5 credit, in addition to what we paid to park and ride the hotel shuttle. The return trip worked as it should. Should we ever use a hotel park and shuttle service, it will most likely not be the same one.
Parking was very easy and accessible.
First and last time to use dfw parking.
Nasty hotel and long delay for shuttle
Parking lot unsecure, packed. Do your research on times of departure! This one leaves on the hour not when thier called!
Pls fix the parking lot.
It took about 45 minutes for the shuttle to arrive both times, but it arrived when they said it would, and the staff were courteous.
Needs quiker pick up.
the website didn't even have directions of any kind or a map, so I looked up the hotel on google maps.
Waited over an hour to be picked up at the airport after calling twice. Shuttle smelled like a dirty ash tray. Will never use this hotel service again.
Please give enough instructions as of where to wait for shuttle at the airport
This was a pretty bad experience for my wife and me. We waited over an hour for the shuttle to pick us up at the terminal. I called 4 times and got a different excuse everytime. Not worth saving $20 for.
The shuttle only runs at the top of the hour, so if you so up five minutes past the hour....your in for a long wait. We ended up having to call the cab so we didn't miss our plane. On our return trip we called the shuttle and could see him in the drive, but by the time we got our luggage he had left so we had to wait again. We will never choose this location again.
Long wait for crazy shuttle ride. Never again. Simple as that.
Very easy process.
We will never use this company again. Wait at the airport was over 45 minutes after three phone calls. Driver was horrible. Good luck staying in business with this service.