Distance from airport: 1.5 miles
*Sales Tax - $0.00 total
Proceed to parking lot. Take ticket and park the car. Go to lobby for shuttle bus. Pay when you return and leave the parking lot. Shuttle runs every 20 minutes from 5:00 AM to 11PM daily.
Free shuttle bus runs every 20 minutes from 5:00 AM to 11PM daily.
Open 24 hours. Shuttles run from 5:00AM to 11PM. Shuttle may run off hours during holiday periods, please check with hotel.
Off Airport parking with Crystal Gateway Marriott - DCA provides you with a convenient, secure and competitive alternative to on-airport parking. You prepay your parking on arrival for your convenience leaving your car fully protected in our garage. When travelling to and from Regan Airport there is a modern and regular shuttle bus service that runs every 15 minutes from 5:45 AM to 11PM daily. Upon arrival at Crystal Gateway Marriott, please go to the Front Drive and check in with the valet. You will prepay your parking with the valet at that time, you will receive a ticket to enter the garage and a paid voucher for exit upon your return. Pickup is outside of Baggage Claim at the Hotel Shuttle Stop once you have returned to Washington. The van runs every 15 minutes.
The shuttle driver opened his door and called out "Marriott" and immediately shut the door back without slowing enough for us to respond. We had to stand out in the wind and cold for another 20 minutes until he came around a second time.
Would be great if the computer in the parking lot booth indicated we had pre-registered, i.e were not hotel guests or random parkers. Digging for a piece of paper for proof is not convenient, and there is no requirement to bring it with us.....what if I didn't have it?
The parking lot attendant at the Marriot was not in the ticket booth. I had a choice of leaving the lot without paying or leave the lot and try to find someone to pay. I choose to do the right thing and pay. The front desk at the Marriot was confused about payment and took several minutes to pay my bill and give me a receipt.
I needed support (email and phone) and I was very happy with the support courtesy, effectiveness and promptness. I was very careful to remember my ticket and email receipt when I left the parking lot. Shuttles were clean and fresh. Parking lot wasn't.
I'd suggest the attendant remind people when they arrive at airport the pick up location. The last time I traveled to this time the location changed and I had to call the Hotel for location, and the person there did not specificify the arrival or departure level. Thanks.
We would definitely use this service again when flying out of DC. Waited indoors at hotel for shuttle to airport and only 10-15 min outside airport to go back. Definitely worth the savings.
I couldn't adjust the dates because this Web page wouldn't let me select my drop-off date of 29 December and my return date was 3 January. So my only problem was this Web site. Everything else was great.
Shuttle never came. Had to take taxi to the airport. Lot very poorly marked. Not good service. Don't think I'll use again.
The hotel needs a larger van. At 6:00AM, every seat but one was taken at the first stop. Five of the six people at the second stop were left behind. On the return trip, it was a 30+ minute wait at the airport.
Very helpful staff, Car would not start on return and security at hotel jumped the battery within 10 minutes and we were on our way.
everything was great, a little difficult to find the parking garage entrance - perhaps indicate that it is right off the lobby, garage a little old and some dirt, but overall great!
There was no attendant at the booth in the garage when I arrived. I was on my own looking for a parking space. The parking is underground and kind of low considering I drive a SUV and there are pipes that just barely cleared with my roof. After driving for several minutes, I finally found parking on the mezzanine level, the last level.There were only seven spaces left. I did not like the fact that there is not a personal avaibalbe to give you instructions for parking and directions from the garage to the lobby to catch the shuttle. Everything was confusing. There is a huge possibility of you getting lost and missing the shuttle and maybe your flight if you can't find parking. If I pay in advance, I should know where to park, not guess and hope I find a vacant space. I did not like using this hotel for airport parking.
The only problem we encountered was lack of parking spaces when we arrived. Had to drive around a bit and wait for someone to pull out. Must've just been time of day since when we returned to pick up our car, there were plenty of spaces. Otherwise, excellent!
If the shuttle was still running when we got out of the airport, my rating would have been higher. Also, if the credit card machines had still been working when we had to pay the balance.
Very Good Experience.
It was hard to get out of the garage when I returned. The exit signs are misleading. We went around a couple times before we found the way out.
In addition to price, safety/security is the next most important factor
The only issue was that there were not many parking spots available in the Crystal Gateway Marriott garage. We had to drive around a long time to find a space. We found one so it worked out but it took a while.