*Sales Tax - $0.00 total
Proceed to parking lot. Take ticket and park the car. Go to lobby for shuttle bus. Pay when you return and leave the parking lot. Shuttle runs every 20 minutes from 5:00 AM to 11PM daily.
Free shuttle bus runs every 20 minutes from 5:00 AM to 11PM daily.
Open 24 hours. Shuttles run from 5:00AM to 11PM. Shuttle may run off hours during holiday periods, please check with hotel.
Off Airport parking with Crystal Gateway Marriott - DCA provides you with a convenient, secure and competitive alternative to on-airport parking. You prepay your parking on arrival for your convenience leaving your car fully protected in our garage. When travelling to and from Regan Airport there is a modern and regular shuttle bus service that runs every 15 minutes from 5:45 AM to 11PM daily. Upon arrival at Crystal Gateway Marriott, please go to the Front Drive and check in with the valet. You will prepay your parking with the valet at that time, you will receive a ticket to enter the garage and a paid voucher for exit upon your return. Pickup is outside of Baggage Claim at the Hotel Shuttle Stop once you have returned to Washington. The van runs every 15 minutes.
All was well...until we were leaving the lot. The attendant was less than curtious and tried to charge us $104.00 when our bill was only $36.00. How do you screw that up? She provided no explanation. I may try another garage next time around.
I used Crystal Gateway Marriott parking and the attendants were very friendly. We waited for about 30 min. to be taken to the airport, the first shuttle was full and we had a few people ahead of us. The shuttle driver was quick to get us to the airport. However, coming back from our trip we waited about 45 minutes. The driver said he was there, but we didn't see him. We called the front desk, the person on duty said they would send the drive out to pick us up.
We've used this parking service twice when flying out of Regan. Had to wait a bit for shuttle on both ends since we just missed one at hotel, but all in all happy with the service.
Waited a long time for shuttle
A little hard to find the entrance of the parking, but the attendant of the hotel was very nice to show the way.
Great service, just a couple of comments; The shuttle to the Airport was one of the larger vehicles - on returning it was 10-12 pax step side van that was packed; also a comment about where to meet the Pick up vans would be helpful for those that don't know the Airport (DCA) - and lastly just a clarification that you pay at the Exit Booth not the Hotel Registration Desk - All in all a great experience and I will be recommending it to company travelers. Thank you for the great service.
There was no attendant in the booth when we left. We were unable to pay. I went to the front desk and the gentleman told me to go ahead and go and not worry about it. The directions given on the website were good, but the entrance is poorly marked. Otherwise, we were happy with the service.
There was no pick up service from 9:50 to 10:40 pm on 06/27/2013. The driver of the south loop graciously picked up Marriott Crystal passengers when we saw us waiting on his second trip around. There was no excuse for not providing service for north loop!
There aren't a lot of available parking spaces at this location. The lot tends to fill up very quickly. I was almost late for my flight looking for a parking spot!
Service was prompt and courteous. Thank you.
The parking lot was HUGE, dirty and confusing to get back to my car. Shuttle service was fine getting to airport but does NOT run every 20 mins in the evening. Sat and waited almost 35 mins in the cold
I am unable to adjust the dates above.
The shuttle driver opened his door and called out "Marriott" and immediately shut the door back without slowing enough for us to respond. We had to stand out in the wind and cold for another 20 minutes until he came around a second time.
Would be great if the computer in the parking lot booth indicated we had pre-registered, i.e were not hotel guests or random parkers. Digging for a piece of paper for proof is not convenient, and there is no requirement to bring it with us.....what if I didn't have it?
The parking lot attendant at the Marriot was not in the ticket booth. I had a choice of leaving the lot without paying or leave the lot and try to find someone to pay. I choose to do the right thing and pay. The front desk at the Marriot was confused about payment and took several minutes to pay my bill and give me a receipt.
I needed support (email and phone) and I was very happy with the support courtesy, effectiveness and promptness. I was very careful to remember my ticket and email receipt when I left the parking lot. Shuttles were clean and fresh. Parking lot wasn't.
I'd suggest the attendant remind people when they arrive at airport the pick up location. The last time I traveled to this time the location changed and I had to call the Hotel for location, and the person there did not specificify the arrival or departure level. Thanks.
We would definitely use this service again when flying out of DC. Waited indoors at hotel for shuttle to airport and only 10-15 min outside airport to go back. Definitely worth the savings.