*City Tax - 9.00%
Valet Service-Please present copy of your Reservation Receipt to the valet attendants upon arrival. Self- Parking- Proceed to the south lot, pull a ticket out of the machine (which you will give to the valet attendant along with prepaid voucher before leaving the hotel property. )
The shuttle runs every 30 mins daily between 4 AM - 1 AM.
Hotel Hours: 24/7 Airport Shuttle Hours: 4 AM - 1 AM
The Crowne Plaza San Francisco Airport parking service provides travelers the ease and convenience of going to the airport by offering off-airport parking and a complimentary shuttle to and from SFO!
Breakdowns based on 124 ratingsWRITE A REVIEW
1-20 of 78 Reviews
Staff was friendly and kept checking the status of of the shuttle for us. They friendly assured us that the shuttle was on schedule and we would be at the airport on time. Comparing to the other hotel we used before, this was way better and trust worthy.
After arriving at SFO, it took shuttle more than 30min to pick us up. This was around 10pm on a week night.
The small map provided on the website is inadequate and misleading; it appears the exit from the north is the first one after the airport exit; not so. Fortunately a smartphone GPS got us back on the right track, but caused us to arrive at the Crown Plaza just as the shuttle was leaving. However your excellent staff person whose name I didn't get, took us in hand, got us into the shuttle and arranged to have the car valet parked in a matter of moments. The return shuttle was also good, after calling and being informed the shuttle was on its way, we arrived at the pickup point and the shuttle really did arrive very quickly. So - excellent staff; not so excellent map. And we'll use it again now that we know where you are.
There is a lot of construction going on nearby, so it was a little tricky getting to and from the parking lot. The valet was friendly but there was only 1 so when he was getting other vehicles there was nobody to help and no indication of how soon he'd be back. The shuttle was there when we arrived so we were able to get on quickly. The shuttle driver was pretty grumpy and other people he picked up at the airport said they had been waiting for 45 min. Coming home, we arrived late at night and waited >20 min for a pick-up...not the worst, but faster would have been nice. Same shuttle driver, same grumpy attitude. Did not help us load our bags. He was much friendlier towards the airline staff taking the shuttle to the hotel. When we arrived back at the lot the valet was nowhere to be seen. Luckily I asked at the front desk and they radioed him. Again, the valet was very nice. I've parked here multiple times and the valets are always nice but understaffed, the shuttle is slow and the driver is grumpy, and it's confusing where to park when you arrive. If it weren't so cheap I wouldn't park here again. As it is I'll be looking at other options.
Wonderful and easy
This was the least expensive option for parking but you definitely get what you pay for. The ticket said valet but there was no valet. There was no walkway from the parking lot to the shuttle pick up so you end up walking in the street. Shute to the airport was good, driver was courteous, primot and helpful. The driver on the way ba k was rude and drove horribly. And when we arrived back at the hotel didn't help with luggage.
No need to pay valet you park your own car. The wait on the way out was great, no real wait time. On the way back we waited 45 min at the shuttle stop. We watched our shuttle pass by 2 times didn't even stop. Other shuttle services would come out and ask if anyone was for that hotel, but this shuttle person did not such thing. Was not happy about that as it was cold out.
We didn't actually see the parking lot but the area was clean and organized
We had just missed the shuttle and we called again and the driver made the "loop" again and came back for us! Easy.
I had valet parking but there was no signage and I parked the car myself -
No one at the valet when I arrived at 8:30AM and front desk told me to self park. When I returned, again no one was at valet or at the exit gate. I had to run around to finally find a security guard who was kind enough to open the gate for me. We also waited for 30min at the airport for the shuttle.
Overall good experience but when we came to retrieve our car it took the valet attendants some time to get it to us.
We were so happy to see the location was so easily seen from the freeway and accessible. The staff helped us with our luggage and a shuttle arrived within 2 minutes. We were signed up for the valet service, though the staff informed us that the self and valet parking were in the same lot.
Had valet parking
Valet parking upon arrival not availab.e which cost an additional amount per day. Approx. time 7:30am.
The parking lot was easy access off the freeway. It was well lit. I feel it was a safe area. The staff was friendly, but lack knowledge of of pre-paid vouchers. Overall it was great.
Would definitely use again. Very convenient.
The Shuttle from airport to Hotel was delayed by 50 mins, had to call the HOTEL twice, first call was made after 20 mins, second call was made after 40 mins and finally shuttle shows up after 50 mins. I would not recommend anyone to park here. 1. There is no one at the parking lot, its self parking. 2. Parking condition was okay.
Wait time at airport was about 40 minutes
The shuttle came within 5 minutes both to and from the airport. The staff was courteous. I will definitely be using this lot again!