Crowne Plaza Phoenix Airport is the closest parking garage to Sky Harbor. Our shuttles run every 15 minutes early mornings between 5am and 8am and every 30 minutes on the hour and half from then on. Valet, shuttle transportation and luggage assistance are all included. Your vehicle will be parked in our secured parking garage with 24 hour surveillance. Open 7 days a week, 24 hours a day. There is also the convenience of valet parking and walking across the street to the Sky Train. The PHX Sky Train® runs 24-hours a day arriving at stations about every three minutes during peak periods and delivering passengers to terminal 4 within 5 minutes of boarding. This is a Valet Service Parking Garage only
How it works : Simply drive into the Crowne Plaza Valet Parking port cochere and a friendly valet will assist you with your luggage and park your car. It’s that easy. On your return to PHX please proceed to the Hotel Shuttle Stop and call 602-273-7778 when you are ready for pick up. Note:valet rate is uncovered on the top floor of the secure garage.
Open 24 hours.
Breakdowns based on 1233 ratingsWRITE A REVIEW
1-20 of 349 Reviews
When I arrived to drop off car, attendant was curt bordering on rude. When I arrived for pick off, attendant was disorganized, their was no cashier, hotel clerk took my car and swiped it without telling me the amount which was 3 times what I owed. She reversed it but as you know hotels hold your money 5 to 10 business days because of how they structure the ACH charges! Really bad customer service! I will try a new parking device next time!
Always a great experience both at the beginning and the end of the trip.
Excellent service and location. We are regulars.
On return, the wait at the airport was long. The staff were very pleasant and attentive making the long wait seem like a non issue.
The parking lot is so conveniently located, it is well lighted and the attendants are super friendly and courteous. Last night coming back from the airport was the first time I encountered a shuttle driver who was not up to my expectations of the service I have received at the Crowne Plaza. I have been using the Crowne Plaza airport parking for over a year and would like to return for my future trips. Crowne Plaza, please do not compromise on your service.
Excellent location to the airport
Shuttle wait time longer than preferred
We called for the shuttle at the airport and they said it would be there in a couple minutes. However, we were waiting 25 minutes. Other than that, no complaints
Actually do not know condition of parking lot since we opted for covered space. Otherwise, everything was terrific! Thanks!
When I dropped off the car I tried to pay the balance due. However I was told the balance would be collected when I return from my trip. When I returned, I knew I owed $6.50 but on my car tab the balance was listed as $10.00. If I had not printed out my online receipts showing I owed $6.50, I believe I would have had to pay the $10.00 noted on the car tab. Bring proof of your balance owed. (Others had paid their entire balance when they dropped off their car, not sure why I could not have done so.) On my return, the flight arrived just after midnight. The wait for the shuttle was approximately 3o minutes from the time I called Crowne Plaza parking to report I had arrived. Other parking services had several shuttles running with more timely pickups. I did find the staff to be very pleasant. I would use this garage again.
Valet parking was no problem. Shuttle from this site runs every hour or half hour. Trip time to airport was less than 10minutes. Cost was reasonable.
Great price and service. I'll continue to use.
it was nice and simple to book online. showed up at the parking lot and shuttle took me to airport and picked me up. worked well
Just a great value and safe place to park your car, and also to get to the airport from. We always use!
Everybody was very friendly and easy to work with. Some confusion as to the pick up location at the airport. We were told the North side, but the security people told us NO, use the South side. The shuttle actually picked up on the North side.
When I arrived - stressed from slow traffic, the valet was very calming - assuring me that I would make it on time. The shuttle arrived in less than one minute. On the return at 9pm I waited for the shuttle for about 20 minutes which was fine. The only suggestion I have is to allow full payment up front. If I hadn't had cash, I would have had to wait in a line of about 10 people in order to pay the balance with a credit card. I'll ask about that next time. After a long trip, I just wanted to get home quickly.
The staff need to communicate better with each other.. The shuttle wait should not be that long
We walked across the street and took the SkyTrain to the airport, also used in on our return. A bit of a wait to get the car, but the attendant was courteous and apologized for the delay. Parking was a breeze, price is very competitive, great option.
I recommend Crowne Plaza Phoenix Airport Hotel parking. The staff was friendly, assisted us with our luggage, and parked our vehicle. The hotel shuttle was there in minutes to drive us to the airport. Same great service on our return home.