Crowne Plaza Phoenix Airport is the closest parking garage to Sky Harbor. Our shuttles run every 15 minutes early mornings between 5am and 8am and every 30 minutes on the hour and half from then on. Valet, shuttle transportation and luggage assistance are all included. Your vehicle will be parked in our secured parking garage with 24 hour surveillance. Open 7 days a week, 24 hours a day. There is also the convenience of valet parking and walking across the street to the Sky Train. The PHX Sky Train® runs 24-hours a day arriving at stations about every three minutes during peak periods and delivering passengers to terminal 4 within 5 minutes of boarding. This is a Valet Service Parking Garage only
How it works : Simply drive into the Crowne Plaza Valet Parking port cochere and a friendly valet will assist you with your luggage and park your car. It’s that easy. On your return to PHX please proceed to the Hotel Shuttle Stop and call 602-273-7778 when you are ready for pick up. Note:valet rate is uncovered on the top floor of the secure garage.
Open 24 hours.
Breakdowns based on 1398 ratingsWRITE A REVIEW
1-20 of 466 Reviews
we use Crowne Plaza whenever we travel and leave our car. They are reliable and provide excellent service and value.
Use this each and every time.
I've used this parking twice in the past month and have been really pleased with everything. I plan to continue to use the Crowne Plaza.
Staff needs a refresher course on customer service...At drop off, staff was very disinterested, was called "boss" several times while talking to attendant. I may be a little old school on this one, but I’m pretty sure there are some better greetings out there. I asked a simple question on how it works, and was told it’s “valet”...Yeah, I know how valet works; I guess i should have been more clear as I was curious as to how the payment worked and wanted to make sure I was squared away regarding this on drop off as well as pick-up. When picking up my car a couple days later, it didn’t get much better. The staff overall was just not up to par. For a tip based position, they certainly could put a few more dollars in their pockets with a customer service refresher course.
Shuttle took 25 minutes to pick us up at the airport after phone call was made. We had valet parking, did not see the parking lot.
No comments. I won't go with you guys anymore. I waited for 26 before my wife and I were picked up even after calling.
I love parking here. It's easy, convenient and the employees are all helpful and courteous. However, the wait is always unusually longer than others to get a ride back from the airport to pick up your car.
This is the 2nd time we used Airport Parking Reservations; if it had been the first, it would also be our last. The driver took an extremely long time to arrive at the airport to pick us up and then drove like a maniac on the way back to the parking lot. When we arrived, the valets seem confused and also took forever retrieving our car.
Good parking lot.
Ok but maybe not best option...
Arrived at 950 am was completely ignored for 15 minutes saw he was busy but would of been nice to be acknowledged. Finally got his attention and he told me to wait so when he finally took my car he said the shuttle would be ready at 10:30 at 10:35 I said where's the shuttle so he'll be back soon but then flight attendant came out of the hotel and all the sudden there was a shuttle that one that shuttle that had been parked another guy I came to drive it and included me okay fine I just felt like I wasn't important because I wasn't staying at the hotel on the way home I called at 12:02 a.m. for a pickup and I got picked up at 12:46 not a soul around but me felt very uncomfortable I used Crowne Plaza is a the pass for parking I will not use your services again thank you
Normally when we pay for our vehicle stay, we are given assistance in getting luggage into our car, not so last night about 11:30 pm. Basically attendant said here's your keys!! He had to go get another vehicle and we were left standing... We pay to park here as we are old 65 and 70 and appreciate the extra service, which we always reward with a tip. No service last night. Very disappointing.
came to the parking lot when i tried to give the keys to the atenddant he said rudely im busy ,had to wait.. almos lost my shuttle and flight
The driver was super nice. He helped us with our bags and very friendly. When we got to the parking lot. The car was ready for us to drive off.
I live parking at this lot. It's easy to getbto, and with the sky train across the street, you are at the airport SO quick! It's a breeze, and I wouldn't park anywhere else!
I appreciated being able to get my car even though I had lost my claim ticket . After 11 days traveling I was very tired an unorganized. Doubt I will ever be able to find that ticket..... You guys were great.
I'll say this. While the valet can be nice, there are time when I'd rather park my own car. In our case, drop off was quick and easy. When we returned 10 days later, the shuttle was extremely slow to pick up, oh and we had to call for it. Then we get back to Crowne Plaza to find our car battery is dead, which has never happened before. Will I use Crowne Plaza again? Certainly, but I'll also know to call immediately after exiting the plane and make sure the dome light and any other power drains are turned off.
The Crowne plaza valet was excellent. The only problem I had was finding where to drop off my car. Since it was valet service I did not see the lot. I also did not take their shuttle as we were very close to the sky train. I've always had great parking experiences at the Crowne.
The Crown Plaza was one exit past the airport. hey were very busy--but they rolled with the pressure. everything was quick and the way it should be.
Just a little too long of a wait for the shuttle. I will most likely stay here again on the next trip.