*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 965 ratingsWRITE A REVIEW
1-20 of 566 Reviews
It was a great experience..Will use Crowne again
The workers were courteous, shuttle was on time, couldn't ask for anything else.
Excellent experience . Highly recommended .
Pick me up,drive to and from airport was goog
I would have rated it 5 stars except that on the return trip from the airport, the driver took me to the front door of the hotel and not to my car, so I had to roll my luggage to my car which was parked at the far end of the parking lot. I was alone, and it was almost midnight. I didn't feel 100% safe during that moment.
Great location for airport access with such friendly personnel. First time using this service and I will use it again.
This was our first time using this service and will definitely use it again. The staff provided excellent directions and were very helpful.
I landed in beween shuttles so I had to wait a bit but the driver was very courteous and offered me a bottle of water right away (which is more than I got on my American Airlines flight when I had to sit on the plane for almost three hours). I have parked four times at Crowne Plaza and would not hesitate to suggest it to others!
Lot easy to find and close to home. Staff and driver were great !!!
This was simply a hotel parking lot where I could pay to park for several days. The people I spoke with on the phone were extremely polite. The driver on the way to the airport was polite, offered us water, and was on time. However, the return shuttle took over 30 minutes to show up, which was exhausting since it was almost midnight. The driver never said a word to any of the riders and seemed a bit rude. It is a nice amenity to offer, but I don't think I'd use Crowne Plaza again. In the 1/2 hour we waited for the shuttle, many competitors came, left and returned several times.
Very easy, very convenient and courteous employees. Very happy with parking. Will use this lot again.
The Crowne Plaza airport parking was superb. Their prices are extremely reasonable. I only had to wait a short time for the shuttle, to take me to the airport, and there was no wait coming from the airport to pick up my car. It was an easy process even with me being a first timer. The hotel manager Arzia Mason was amazing! He deserves a promotion and a raise! He was extremely friendly and helpful. He engaged me in conversation about sports and such. My experience with the parking and shuttle topped with the awesome hotel manager just made for a successful and nonstressful weekend for me.
I had virtually no wait time for my departure or return and all staff was helpful and friendly. The shuttles were clean and well maintained.
Everything was great except the long wait upon my return trip.
would definitely use again
Great experience. Would definitely use again.
It was a great experience & will be using it again in a few wks.
I saved money with the different options given. The wait was not a problem because it was clearly explained that the shuttle only ran on the hour & half hour from the Crown Plaza.
I will recommend and use this shuttle service again.
I have used u guys now at least 10 times.. this trip not so good. arzelia? the receptionist who answered when i called for pu was not friendly.. then when my shuttle never arrived 25 mins.. i called back she put me on hold .. never came back.. actually heard her pu phone twice then put me back on hold with out saying a word to me.. I hung up tried calling four times.. she never answered after like ten rings.. i called again said hey still no driver this is not like your dirvers.. she was even ruder said he must be stuck in traffic..i stated funny there ahs been 15 other shuttles come and gone with no traffic issues..she was rude again said hes on his way and hung up!!! i dealt with her once before she is always rude and cant seem to handle her job pressure.. your drivers are always awesome.. he confirmed she just told him twn min before my pu that i was waiting and that she forgot to tell him...LOL I used to use another parking serv. have been happy with you guys so have been usisng u for last say 10 plus times and referred you guys too. Ive been in sales and hotel serv. for 30 plus years.. this employee is really doing some damage to your service.. again not first time ive had issue with her and rudeness..