*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 500 ratingsWRITE A REVIEW
1-20 of 264 Reviews
Had to call a second time to assure that shuttle was coming. had to wait over 50 minutes. We was not pleased waiting in the cold. Then driver had to made an extra stop to the Explore Center.
Everything perfect. Only negative...and I understand it....they give priority shuttle space both to and from airport to flight staff staying at hotel. They wanted to bring us after that potentially making a longer wait time for us. I had called ahead to let them know we needed two spots reserved but that didnt really matter. Luckily theyreluctsntly fit us on going to the airport. Great driver home.
Was 60+ degrees colder in Ohio and we appreciated the adjustment to the heater.
Called and waited for 30 minutes after flight arrival, was first at the shuttle pickup and got bumped off by flight crew. So took cab to hotel and got reimbursed by hotel for the cost of cab. Would not have been so bad but at 1:30 AM, it really delayed our 3 hr drive home.
Very positive experience. Will use this method for all future flying out of Cleveland.
It was very cold when we arrived at the Cleveland airport late in the evening. I called the hotel to be sure that the shuttle was still running. The receptionist said that they driver should be at the airport now but it actually took 25 minutes before the driver arrived.
The people at Crowne Plaza were courteous, professional and considerate. We arrived as the shuttle was leaving, so had to wait for the next one, which was on time. We were given excellent instructions for parking and pickup at the airport. Pickup was very quick.
Shuttle & services provided were excellent.
we would use your service again no problems at all
I will not use again. Unfortunately I arrived at the same time the flight crew was getting off and more than one airline uses this shuttle. After a very long flight that had 2 layover, I had to wait an hour to get to my car! After waiting 30 min there was not enough room due to flight crew are priority. So I had to wait for driver to drop them off and come back. Van driver was very nice and apologized.
This is the third time using it / all three times have had great results
Drivers are always very polite and accommodating and the "bus" is wonderful. This is our favorite place to park.
When I dropped my car off on the way to the airport, the people at the front desk and the van driver couldn't have been nicer and more professional. At the airport after my plane had landed, the shuffle arrived in about fifteen minutes and it was packed. All luggage was handled with care. An excellent experience and I will use them again when I fly out of Cleveland.
I have parked at the Crown Plaza before. I was under the understanding that their shuttles run every half hour. I called from the airport at 5:26 and the pick-up was at 6:20. After a flight from Ireland (morning started at 5:30 their time), I was not pleased with the wait. Driver to the airport was fantastic.
Again was very happy.. if you time it right there isnt a wait and the drivers and front desk staff at crown plaza are so friendly helpful and professional!!! Ill never use another parking company!
I called for the shuttle as I was getting off the plane and was told the shuttle would wait for me. Unfortunately, it left without me. I had to wait about 25 minutes for it to arrive. I'd like to see this location run more shuttles more often.
Was very resonable priced for 10 days. Will park our car next time we fly out of Cleveland Airport.
Fast service. Thanks
The price was right. The shuttle was quick. We would definitely use this again.
Extremely convenient - and the price was a lot less than other area parking