*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 621 ratingsWRITE A REVIEW
1-20 of 298 Reviews
Wish they treat guests and airline staff equally... I had to negotiate with the driver and the airline staff to accommodate two families with kids in 40 degree weather... thanks to airline staff for accomodating...
We waited an hour to be picked up after arriving at CLE. We called a couple of times before he showed up. He said that he was there 3 times but we were watching the whole time, waiting in the same place and knew what kind of vehicle to watch for since it was the one that dropped us off and was different than all of the other hotel shuttles. We have used hotel parking many times over the years and have never had any issues. We will not be using Crown Plaza again.
Very friendly employees. On the way home, we were dropped off at our car when it was raining. Great service. Will definitely use them again!!
If you are coming to Cleveland airport from the South on Interstate 71, This parking option is hard to beat.
The entrance to the hotel should have a sign saying "park here" or "park anywhere", whatever the case may be.
HAD TO WAIT IN THECOLD 45 MINUTES TO BE PICKED UP. CALLED TWICE AND WHOEVER WE TALKED TO WAS VERY NASTY AND SAID HE WAS THERE AND WE NEVER SHOWED. HE WAS THERE AT 4:10, BUT OUR PLANE, ON TIME, LANDED AT 4:15, WE WERE AT PICKUP AT 4:35, WE TOLD THEM TO PICK UP AT 4:45. BUS CAME AT 5:10?????? WE WILL NEVER US AGAIN
We could not have been more pleased with our experience with the parking services offered at the Crowne Plaza on Engle Road in Cleveland. The Crowne Plaza Front Desk staff were very quick and attentive to flight details and willing to answer the questions we had about how to facilitate our return pickup. Distance to Hopkins Airport was very short. We had the same driver both ways, and we found him very cordial and willing to help with our luggage. The shuttle vehicle was clean and easy to get in and out of. We will definitely use this service in the future, and will share the benefits of using Airport Parking to friends as well. Thank you for the great service!
It was easy to find, check in was very quick and also easy. Everyone was very friendly
A very favorable off-site parking experience. Will use it again.
From hotel to airport was quick. Coming back had to wait 45 mins. plus. My flight was delayed and this was a bad time to be late for getting picked up.
overall it was very good value.
Will use this again. The only downside is the 30.min interval between shuttles. Had to leave even earlier to be sure to have enough time
It was wonderful all around. I will definitely use this service again. Thank you.
Friendly staff, warm vehicles, ample lighted, safe parking.
The driver promptly picked me up from the airport, dropped off next to my car and placed my baggage in my car. Great staff!! I will recommend this service to others.
I use this shuttle all the time. Great service!
The driver coming back was super nice and courteous and overly helpful. The checkin girl and driver going to the he airport were rude and not helpful.
The shuttle runs every half an hour which can be an inconvenience as well as the flight crew taking priority on the shuttle so upon arrival at the shuttle I sat in the front seat knowing there were more people on the flight crew than there are seats. Also my reservations were from 5pm on Wednesday till 1230am the following Tuesday's and I was charged for 8 days which is absurd. I will be seeking other places to park on my next trip out of Cleveland .
I returned from my trip early, I contacted Reservations.com and asked for a refund. They emailed me back stating they do not do refunds, I think they should redo their policy and give refunds, not every ones trips can be exact.
This was our second time using airport parking at Candlewood Suites. We will always use this service when we fly out of Cleveland. We did not have to wait for the shuttle and the shuttle was very nice. We felt safe and comfortable leaving our car at the facility. Very close to the airport as well.