*Sales Tax - 8.00%
Please present voucher at front desk upon arrival.
24 hrs Shuttle leaves every 30 mn.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
There was no shuttle pick-up at the airport as it stated. I waited more than 30 minutes, and then called the hotel. They sent a shuttle to pick me up. The drivers were very courteous.
Overall everything was great. I liked that I didn't have to wait to park since I got there a little early. I was worried the ticket wouldn't work until the specific time but the hotel staff was really nice and everything went very smoothly overall. Great job!
I would use the service again in the future.
the wait was only 10 minutes. They had a nice lobby for you to wait. Driver was very polite and helped with our bags. We arrived at the airport on time and the driver even reminded us where to return for our pickup. You cannot beat the price either. Loved it.
I used the Crown Plaza Cleveland Airport to park my car for a short trip. The fees were reasonable and I would use them again. The only reason I marked on the survey that I waited more than 15 minutes for my pickup was their shuttle policy is every 30 minutes. I was aware of the policy so I didn't mind.
Was happy with service, only thing I think needs improvement is the lighting in parking lot. Did not like the fact my vehicle was off to the side and parked in the dark. Nothing to stop anyone from breaking into it. No gates no nothing. Poor lighting.
Even Though I parked under a light none of the lights in the parking lot were on when I picked up my vehicle in the dark.