*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival. Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during your stay.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 1057 ratingsWRITE A REVIEW
1-20 of 629 Reviews
Crowne Plaza has always been the best option for us (my husband + me) for airport parking. The rate is the best in town at about $5.49/night "Checking in" is smooth + efficient: just go to the front desk with your receipt and they'll ask you to fill out a short form (your car model, color, license plate #, contact phone #) Drivers are friendly + helpful. Vans are clean + spacious. The shuttles run every half hour. The trip takes less than ten minutes to Cleveland Hopkins International airport. There is one drop-off/pick-up area, so there's no need to tell the driver what airline you're using. Upon returning to Cleveland, look for the signs to "Shuttles" after you clear Baggage Claim. Signage in the airport to the shuttle area isn't the best. Overall, excellent option for airport parking. Highly recommend and I would certainly use this service again.
I left my purse at the airport and the shuttle driver immediately drove me back to retrieve it. He was very helpful.
We were on the shuttle and had to get off to collect something we forgot, when we got back the shuttle had several airline crew on. Once we got seated more crew came and the driver told us that crew come first and we had to get off and wait 30 minutes for the next shuttle. I went in to get a refund since we would need to drive to the airport to park or miss our flight. The desk clerk said no refunds and when I started to make a fuss, she said she would drive us in the other shuttle sitting out front. It all worked out but I could do without the stress.
Waited 40 minutes for the shuttle. At midnight, that is not fun. I missed the first shuttle: it was pulling away as I arrived. Called when I got off the plane but it took 10 minutes to walk from the gate to the shuttle area. Then called again after a 25 minute wait just to be sure. Will use this again though. I like saving money. Driver didn't help with my very heavy bag. I am 64 years old and sure would have appreciated that.
Friendly staff, clean shuttle, will definitely park there again!
Called the hotel and was put on hold automatically - waited on hold for a long time - hung up called again , same thing... never got in touch with anyone, but the shuttle pulled up after a while to pick up others, so I just hopped on.
Transportation between lot and airport was a nice short ride. The only complaint is when we called for the shuttle to come pick us up the message never was relayed to the driver. We sat for 40min. waiting and it took a 2nd call to get them to come. They were there in 15min. Also it was a rainy day!
Drivers very nice and helpful. Vehicle a pleasure to ride in.
I would sugest this parking lot to anyone who needs a quality parking spot
A lot of open parking spaces.
Parking was good. If the shuttles run more frequently (at least 20 min intervals), it would be more convenient.
driver wasn't very friendly, and took a long time getting there
GREAT EXPERIENCE. WILL RECOMMEND TO A FRIEND.
Unfortunately, The other guests were rude and pushed us out. We had to wait in 90 degree weather for the next shuttle :(
I had a great experience. The parking lot was easy to find. The hotel staff when I arrived to park my car was very friendly and helpful. Both shuttle drivers were nice and took care with my luggage. I would park here again and recommend to others who fly out of Cleveland.
To and from the airport, the staff was very friendly and we engaged in conversation the entire trip. They asked about our trip an made the conversation personal, not just weather etc. Thank you for a great first experience with your service. When we fly from Cleveland again we'll be calling...
We have used before and will use again
Lot is good but sometimes the wait for the shuttle is a little long, especially after a frustrating day of traveling.
Very easy process. Front desk, driver, and phone representatives were all very courteous and pleasant to work with. Checked in within 5 minutes, picked a parking spot, and waited about 5 minutes for the shuttle. Mercedes shuttle might I add; very nice! Driver offered us water each way and loaded and unloaded our luggage. I simply could not ask for a more positive experience. Thank you for starting and ending our vacation so pleasantly.
We parked during the GOP convention and we were pleased at how well the crowds in your hotel and parking only were treated! We will use this service again- much better than the park and fly at the airport!