*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 819 ratingsWRITE A REVIEW
1-20 of 468 Reviews
Having never used Cleveland Hopkins, and flying with my parents who've never flown and required handicap service, I was extremely nervous about the entire trip. The service from the hotel lobby to the airport terminal and beyond was incredible. The shuttle driver was extremely helpful and friendly, and made sure the airline staff got the wheelchair for my mother before she stepped foot in the airport. I called the hotel as soon as we landed on the return trip, and within 5 minutes after the airline staff got us to the limo lot, the shuttle arrived to take us back to the hotel. I will definitely look at using Cleveland Hopkins again in the future, as well as parking at the Crown Plaza again.
Drivers were very friendly. Our timing had us waiting at least 1/2 hour as we just missed a shuttle and had to wait the full 1/2 hour for the next trip.
Only complaint is that return trip from airport was a 45 minute wait and shuttle was jammed full with 2 flight crews as well as our party of 3 and another couple.
Very appreciative that I was able to use the handicap parking; had knee replacement.
The wait time was way too long. I waited about 30 minutes to be shuttled to the airport, then upon my return waited an hour for a shuttle to arrive. Even after calling the hotel to inquire about the shuttle, I was told someone would be there in 10 minutes, but it took 30 minutes. The price was great, but not worth it due to the wait time.
We will use this service again when we fly out of Cleveland.
I did not see a parking attendant. I will hesitate to book again due to the return experience. The driver pulled the van door as I had the handle and if it was another individual, they might have gotten injured. I was able to jump down so I did not land on my knees.
Found parking very easy got me to airport in a very timely mater I will use again
Well lit, enough parking
Everything was fine, I will park there again.
Had a great experience. Drivers very friendly and helpful. Shuttle was clean. Would highly recommend your service!!
We landed around midnight and it took 45 minutes for the shuttle to arrive. Apparently they had to get gas, and we had to wait on some fight crew that were coming from another plane. A little too long in my opinion since we had to drive an hour to get home. The driver was excellent, and it was a great price so we will probably still use again.
This was so easy- I will definitely use this facility again.
Safe, clean and easy to get to and from at this location
Huge parking lot, well maintained
The desk clerks at the hotel were less than friendly, but we were able to get our questions answered and catch the next shuttle. We felt confident that our car would be safe even though it is not in a secure lot.
Hotel and lot were easy to find, designated parking area was not so much. Was told by hotel desk that parking area was marked with a sign. There was no sign; we figured as long as we didn't park too close to hotel entrance that we'd be ok.
driver dan the bell man this time was awesome! as stated before i used to use charlie browns parking for years and years..been with you now last 4 trips...LUV IT
This is by far the best parking experience in the Cleveland Hopkins vicinity.
There was only 1 shuttle for approximately 20 people on Sunday, 4/17/2016 at 11:15 AM. Therefor, not all of the travelers were able to make it on the 1st shuttle. Yet, it seemed like everyone contacted Crowne Point for the shuttle. Based on traveler volume, more than 1 shuttle is needed.