*Sales Tax - 8.00%
Please present voucher at front desk upon arrival. Please call 440-243-4040 to reserve your space on the airport shuttle at least 24 hours prior to arrival.
24 hrs Shuttle leaves every 30 min.
Open 24/7, Shuttles run every 1/2 hour. Conveniently located off I-71 only 5 minutes south of Cleveland Hopkins Airport. Enjoy complimentary shuttle service 24/7 every 30 minutes on hour and half hour. Crowne Plaza Cleveland Airport is proud to provide transportation in the comfort of Mercedes-Benz shuttles. You MUST book a reservation online in order to take advantage of this special internet-only parking rate.
Please note, Crowne Plaza Cleveland will not be liable for any theft, damage, or injury that may occur during you stay.
Breakdowns based on 143 ratingsWRITE A REVIEW
1-20 of 72 Reviews
Very timely and professional service. Will certainly use them again. Thanks!
Great experience - very easy and stress free!!
Our driver was prompt in leaving the hotel to take us to the airport, 6pm on the nose. He was very nice, professional, and was a great driver. Dan the bellman was phenomenal. After calling Crown plaza when we landed to return, they told us where to go and said a shuttle was on the way. We say a crown shuttle leaving as we got there, but we weren't fast enough to flag them down. But the wait time for the next shuttle was only about 10minutes and it was Dan again. He was great. had cold bottled water for us. Told us he would be avoiding the interstate on the way back due to heavy traffic, which I thought was great of him to let us know. Upon returning to the hotel, he dropped us all off right by our actual vehicles. he definitely went above and beyond. Dan was the best driver/bellman we have had ever there at the crown plaza!
I will park there again.
This is a really great alternative to parking at the airport.
The shuttle did not arrive when we parked the car because their driver had been gone for over an hour and did not have his/her phone turned on. We ended up asking George to drive MY car to the airport so we did not miss our outgoing flight from Cleveland. The return home, however, was very different. The shuttle was at the airport within 5 minutes. Our driver retrieved my car keys from the hotel receptionist area and drove us around the lot until we found my car (since George returned it to the lot and we didn't know where it was parked).
very easy parking experience, would recommend
Clean van. Nice drivers. Nice staff at hotel. Hotel was further from airport than I expected but that was ok, just to keep in mind. There was some confusion on my pick up but it turned out ok.
From the hotel (parking) to the airport, the shuttle driver asked us if we would give up our seats and wait another half hour so he could provide service to the flight attendants that were also waiting without reservations. We did not. On the return, we waited 45 minutes for the shuttle to arrive for pickup when we called immediately after landing. The shuttle driver also never informed us about a new shuttle pickup area the airport assigned for shuttle pickup due to construction. I was also on hold with the hotel for over 15 minutes asking when the shuttle will arrive. There were also flight attendants waiting for the same shuttle we were on even though we arrived before them, he wanted to shuttle them before us. One of the flight attendants spoke up and admitted we were there first so the driver let us on before them. Needless to say I was very disappointed.
NEVER AGAIN! Stood outside 48 min at 5:00 AM in 42' weather for the shuttle. We were NOT warned of any delay when we called the shuttle. We have called the shuttle/hotel several times. Got lots of names but no returned phone calls or satisfaction. 15 min wait for shuttle..... ha ha ha ha ha
great experience for sure i will use this from now on when i travel!
Flawless travel both with departure and arrival.
Parked at Crowne Plaza. Everything went like clockwork. Not a single thing was off by so much as a minute. Best airport parking experience in 20 years!
There was an issue upon pickup when we needed to get back to our car and we had to wait longer than expected but we were treated well and they offered to pay for a taxi if we didn't want to wait once they finally sent someone to pick us up. Would definitely use them again!!
Excellent, no issues, prompt and convenient!
Very pleased with shuttle service. Always on time.
Prices reasonable, hotel staff very friendly and made it very easy to park our car at a reasonable rate. No problems to or from the airport.
getting picked up from the trip was a LONG wait,,,i've used this service befor but this was the longest i've ever waited
The People at the desk were excellent and the drivers were extremely courteous.
could not find phone number for pick up on any of my paperwork. Had to call hotel from airport once i looked up number.