Crowne Plaza Chicago O'Hare Hotel & Conference Center - Chicago O'Hare International Airport ORD

5440 N. River Road, Rosemont, Illinois 60018

(122 reviews)

Distance from airport: 3.6 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center ORD Logo
  • Distance from the Airport3.6 miles
  • Ratings1576
  • DirectionsClick Here

Overall Rating

4.3

122 Reviews

Reserve

Choose parking option

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $800per day
  • RESERVE

*City Parking Tax / Fee - $0.75 per day

*County Tax - $1.00 per day

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle. When you return, please stop at the front desk and present your reservation printout. The front desk agent will be happy to issue a validated ticket to exit the parking lot.

Airport Transportation

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phones in the baggage area to contact the hotel to schedule a pick-up.

Operation Hours

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour.

Additional Information

The Crowne Plaza Chicago O'Hare - provide great low parking rates close to O'Hare. This professional service has an abundance of parking with covered spaces available for those snowy days. Open 24 hours offering one of the closest parking lots to O'Hare terminals, and a modern shuttle bus fleet ready to get you to and from the airport in minutes! Park, board the shuttle, and ride to the airport curbside. The shuttle bus drivers and staff are available to answer your questions and provide free luggage assistance 24 hour a day. In addition, a FlyteTouch touch screen kiosk located inside lobby provides guests with real-time flight status information! All major credit cards are accepted. You will consistently receive phenomenal service, along with extremely competitive parking rates at Chicago O'Hare. On your arrival please enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot or enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle bus. When you return, please stop at the front desk and present your reservation printout. The front desk agent will be happy to issue a validated ticket to exit the parking lot.

Reviews

Breakdowns based on 1576 ratings

WRITE A REVIEW
  • Overall Rating

    4.3

    • 898
    • 439
    • 180
    • 45
    • 16

1-20 of 122 Reviews

  • Norman C. July 27th, 2015

    verified customer

    The shuttle is suppose to pick up every 30min on the hour. I got to terminal (2) at 5:53pm thinking my shuttle will be there, but it didn't arrive until 6:22pm. The problem is shuttle doesn't wait until the half hour before leaving the grounds. My shuttle left 5min before time. Which means those who got there before 6:30 had to wait until 7pm for the next shuttle, which is not the policy. This isn't good for business when having an appointment. Frustrating! Will not use again.

  • Wayne L. July 3rd, 2015

    verified customer

    This is the second time I have used this location in nine years and both times have been problem free. It is an easy location to get to off of I-294 and just as easy to get back on I-294 for my return back home. Will use this location again whenever I fly out of O'hare airport.

  • David G. June 25th, 2015

    verified customer

    No real issues, just be prepared that they don't leave the hotel or come to the airport when you are ready. They are on a 30 minute departure rotation from the hotel at the top or bottom of the hour. so you may be waiting 20 minutes + depending on when you arrive. This is true with all hotels in this service, not a bad thing, but something you need to have built into your schedule.

  • Robert F. June 23rd, 2015

    verified customer

    I park here when ever I travel

  • ROBERT H. June 10th, 2015

    verified customer

    Quick,painless,great service and no problems. Have used this service many times for just parking and overnight hotel before the flight and it is awesome. Keep up the good work.

  • Linda H. June 1st, 2015

    verified customer

    Exit to return to the Jane Addams was not easy.

  • Alicia H. May 30th, 2015

    verified customer

    Great shuttle drivers both ways!

  • Nancy S. May 16th, 2015

    verified customer

    We had never used this service before, and it worked very well. Thank you.

  • Timothy B. May 8th, 2015

    verified customer

    Parking was great. Easy access and close to airport. Hotel transportation was horrible. Waited at the airport for nearly an hour after my flight arrived.

  • Rose S. April 28th, 2015

    verified customer

    Found the courtesy phones but Crown Plaza not listed, so called direct. It took two phone calls and a forty five minute wait to be picked up.

  • Meryl S. April 25th, 2015

    verified customer

    I chose this parking lot because it's obvious that you're getting on a Crowne Plaza shuttle. There are so many hotels with shuttles serving a Hyatt or Hilton one could easily wind up on the wrong shuttle going to the wrong airport. Pretty much the description made by the Crowne Plaza was accurate.

  • Ronald L. April 22nd, 2015

    verified customer

    None

  • Clyde R. April 19th, 2015

    verified customer

    This was a disaster. Shuttle not timely. Garage impossible to get out of. Nothing marked. Will not use again and will make sure my friends dont either.

  • Brian H. April 12th, 2015

    verified customer

    Dropping off the car was easy and fast. We caught the shuttle to the airport and were on our way. When we returned on Saturday night, there was a huge group of people waiting for the shuttle. Several said they had been there for a long time. When the shuttle finally came it was mayhem as everyone rushed the van in an attempt to get on. Many people could not even get on. This was our first frustrating experience with your shuttle service. It makes us hesitant to use it again.

  • Steve B. March 29th, 2015

    verified customer

    Enjoyable experience again!

  • Karen H. March 19th, 2015

    verified customer

    Both drivers ( departure and arrival) were very patient and courteous .

  • Stephen F. March 14th, 2015

    verified customer

    When we arrived at the terminal we called the crowne plaza to let them know we arrived. We were told that the shuttle would arrive in 15-20 minutes. 55 min later the shuttle never arrived. I called the hotel and was told I had to wait another 15-20 min. I felt this to be very poor service. We ended up taking a taxi to the hotel to pick up our car. I will not likely use this service in the future. This is a shame I have used them several times in the past.

  • Donald N. March 6th, 2015

    verified customer

    Had to wait 30 minutes plus until the hotel shuttle bus picked up at the airport. During the wait, the other local hotel shuttles picked up at least twice in a 30 minute period.

  • Jay S. August 10th, 2014

    verified customer

    people at front desk and shuttle driver very friendly and helpful. It was slightly inconvenient to have to enter on Balmoral Dr instead of right from the circular drive.

  • Vicki J. July 10th, 2014

    verified customer

    Worked out great. Dropped us off and picked us up. Only waited about 10 min for the shuttle. Only problem was 294 ramp was closed for construction. Hard to get back on the interstate. Nothing to do with the service of the shuttle.

1-20 of 122 Results