Crowne Plaza Chicago O'Hare Hotel & Conference Center - Chicago O'Hare International Airport ORD

5440 N. River Road, Rosemont, Illinois 60018

(145 reviews)

Distance from airport: 2.3 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center ORD Logo
  • Distance from the Airport2.3 miles
  • Ratings1628
  • DirectionsClick Here

Overall Rating


145 Reviews


Choose parking option

  • Self

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $749per day

*City Parking Tax / Fee - $0.75 per day

*County Tax - $1.00 per day


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle. There is no need for you to stop by the front desk when first arriving to the hotel and parking your car. If you do park in back of the hotel or the parking garage, cutting through the hotel will allow you quicker access to the shuttles. When you return from your trip, stop by the front desk with a copy of your parking reservation and the parking ticket you received from the parking gate upon entry. The front desk team will graciously validate your parking ticket, allowing you to exit the lot.

Airport Transportation

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phone in the baggage area to contact the hotel to schedule a pick-up.

Operation Hours


Additional Information

The Crowne Plaza Chicago O'Hare Hotel and  Conference Center invites you to self-park at their secure, easy to use, airport-parking friendly facility! The hotel has both covered garage parking (limited availability) and uncovered parking available. From the front desk team to the airport parking manager, The Crowne Plaza'a team is dedicated to a smooth and easy parking and transit process, and will assist you with all your needs.
A FlyteTouch kiosk is located in the hotel lobby and has all the real-time flight status information you need! If you have time, you can also stop by the in-house Chicago Fire Oven restaurant, famous for its stone fire oven pizza, roasted chicken, tender steaks and classic salads.. Starbucks coffee is also available for purchase at the 'On The Fly' coffee shop. These features are some of the reasons 
Crowne Plaza's airport parking is an ideal solution for your long term parking needs.


Breakdowns based on 1628 ratings

  • Overall Rating


    • 923
    • 457
    • 187
    • 45
    • 18

1-20 of 145 Reviews

  • Joel N. December 28th, 2015

    verified customer

    We use your parking lot every time we fly very convenient.

  • Brian R. December 28th, 2015

    verified customer

    The walk from the parking lot to the hotel is all outside and quite a distance. Staff was courteous, but shuttle and time (every 30min) were nothing more than average. Parking lot is not in great condition, but it works if you need somewhere last minute that is close to airport.

  • Dennis G M. December 9th, 2015

    verified customer

    Very good service. Located close to airport. Less than 10 minutes from lobby to shuttle drop off. On return shuttle bus was bus was on time.

  • Patrick S. December 9th, 2015

    verified customer

    The Crowne Plaza shuttle driver did not wait at the airport pick up point for more than 1-2 minutes max. The first time I saw the van he went to the far end of the pick up point. By the time I walked/jogged to his location (less than ~ 90 seconds) I saw him pulling away. After a 20-25 minute wait I diligently watch for him and when he pulled in I made sure I quick got in. I thought he might wait a few minutes for other riders but as soon as I boarded he was driving back to the Crowne Plaza. Punctuality is good but you have to give people who do not use this service every day some time to respond. I observed other service providers wait as long as 10-15 minutes. A mandatory 5 minute layover seems reasonable.

  • Agustin D. December 7th, 2015

    verified customer

    Very well located regarding both the city and the airport. Prompt shuttle service.

  • Eric B. December 4th, 2015

    verified customer

    easy to use

  • Brittany B. December 1st, 2015

    verified customer

    Everything worked out really well. All of my wait times were reasonable, however when trying to exit, the ticket reader was extremely difficult to use. It rejected my ticket multiple times, and it felt like a fluke when it finally accepted the ticket. I thought I may never get out of there!

  • James M. November 28th, 2015

    verified customer

    Highly recommended. Excellent experience.

  • Bruce M. November 18th, 2015

    verified customer

    No issues with shuttle to ORD, however it took over an hour to be picked up from ORD.

  • Travis A. November 14th, 2015

    verified customer

    Front desk attendant Barely looked at my paid receipt. She then gave me unlimited in and out privileges according to her. Went to leave lot and the card wouldn't work. Luckily someone left a card at the terminal on top that allowed me to Loewe. Otherwise would have had to go all the way back inside building to get new one.

  • Joe R. November 12th, 2015


  • Thomas D. November 2nd, 2015

    verified customer

    My schedule called for an early (5:30 am) return flight and the 24-hour, active 30 min shuttle ride to Crowne Plaza fit the bill and worked great. Much better than an O'Hare lot, in my opinion. I would do this again.

  • Sharon B. October 16th, 2015

    verified customer

    Didn't encounter any parking lot attendants. It would have eased my mind to know if there was a specific area in which to park. Everything else went smoothly. Road construction prevented best service directly to the terminal and confused me on my way home after picking up my car.

  • Leslie H. October 15th, 2015

    verified customer

    This is now my GO TO for all flights out of O'hare. I'm a single female and always feel safe and comfortable using the Crowne Plaza shuttles and service. Thank you for your Survey! Sincerely, HAPPY CUSTOMER

  • William W. September 21st, 2015

    verified customer

    Very good service. Thanks

  • Scott E. September 15th, 2015

    verified customer


  • Craig A. September 8th, 2015

    verified customer

    This really makes any trip better, reducing worry about my vehicles safety & security. The cost is a big relief as well, compared to the airport lots or taxi/limo costs. I especially like the Crowne Plaza, as it gives me quicker access onto the tollway to get back home.

  • Julie T. September 7th, 2015

    Good experience here. Shuttle came quickly and driver was very friendly!

  • Chrystyna P. August 26th, 2015

    verified customer

    Parked at crowne plaza second time while going out of town twice in the last month. Great location. Very easy in and out.

  • Anthony P. August 23rd, 2015

    verified customer

    Great place to park. Friendly service every time.

1-20 of 145 Results