Crowne Plaza Chicago O'Hare Hotel & Conference Center - Chicago O'Hare International Airport ORD

5440 N. River Road, Rosemont, Illinois 60018

(115 reviews)

Distance from airport: 3.6 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center ORD Logo
  • Distance from the Airport3.6 miles
  • Ratings1563
  • DirectionsClick Here

Overall Rating

4.3

115 Reviews

Reserve

Choose parking option

-

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $800 per day
  • RESERVE

*City Parking Tax / Fee - $0.75 per day

*County Tax - $1.00 per day

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle. When you return, please stop at the front desk and present your reservation printout. The front desk agent will be happy to issue a validated ticket to exit the parking lot.

Airport Transportation

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phones in the baggage area to contact the hotel to schedule a pick-up.

Operation Hours

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour.

Additional Information

The Crowne Plaza Chicago O'Hare - provide great low parking rates close to O'Hare. This professional service has an abundance of parking with covered spaces available for those snowy days. Open 24 hours offering one of the closest parking lots to O'Hare terminals, and a modern shuttle bus fleet ready to get you to and from the airport in minutes! Park, board the shuttle, and ride to the airport curbside. The shuttle bus drivers and staff are available to answer your questions and provide free luggage assistance 24 hour a day. In addition, a FlyteTouch touch screen kiosk located inside lobby provides guests with real-time flight status information! All major credit cards are accepted. You will consistently receive phenomenal service, along with extremely competitive parking rates at Chicago O'Hare. On your arrival please enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot or enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle bus. When you return, please stop at the front desk and present your reservation printout. The front desk agent will be happy to issue a validated ticket to exit the parking lot.

Reviews

Breakdowns based on 1563 ratings

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  • Overall Rating

    4.3

    • 892
    • 435
    • 179
    • 43
    • 16

1-20 of 115 Reviews

  • Nancy S. May 16th, 2015

    verified customer

    We had never used this service before, and it worked very well. Thank you.

  • Timothy B. May 8th, 2015

    verified customer

    Parking was great. Easy access and close to airport. Hotel transportation was horrible. Waited at the airport for nearly an hour after my flight arrived.

  • Rose S. April 28th, 2015

    verified customer

    Found the courtesy phones but Crown Plaza not listed, so called direct. It took two phone calls and a forty five minute wait to be picked up.

  • Meryl S. April 25th, 2015

    verified customer

    I chose this parking lot because it's obvious that you're getting on a Crowne Plaza shuttle. There are so many hotels with shuttles serving a Hyatt or Hilton one could easily wind up on the wrong shuttle going to the wrong airport. Pretty much the description made by the Crowne Plaza was accurate.

  • Ronald L. April 22nd, 2015

    verified customer

    None

  • Clyde R. April 19th, 2015

    verified customer

    This was a disaster. Shuttle not timely. Garage impossible to get out of. Nothing marked. Will not use again and will make sure my friends dont either.

  • Brian H. April 12th, 2015

    verified customer

    Dropping off the car was easy and fast. We caught the shuttle to the airport and were on our way. When we returned on Saturday night, there was a huge group of people waiting for the shuttle. Several said they had been there for a long time. When the shuttle finally came it was mayhem as everyone rushed the van in an attempt to get on. Many people could not even get on. This was our first frustrating experience with your shuttle service. It makes us hesitant to use it again.

  • Steve B. March 29th, 2015

    verified customer

    Enjoyable experience again!

  • Karen H. March 19th, 2015

    verified customer

    Both drivers ( departure and arrival) were very patient and courteous .

  • Stephen F. March 14th, 2015

    verified customer

    When we arrived at the terminal we called the crowne plaza to let them know we arrived. We were told that the shuttle would arrive in 15-20 minutes. 55 min later the shuttle never arrived. I called the hotel and was told I had to wait another 15-20 min. I felt this to be very poor service. We ended up taking a taxi to the hotel to pick up our car. I will not likely use this service in the future. This is a shame I have used them several times in the past.

  • Donald N. March 6th, 2015

    verified customer

    Had to wait 30 minutes plus until the hotel shuttle bus picked up at the airport. During the wait, the other local hotel shuttles picked up at least twice in a 30 minute period.

  • Jay S. August 10th, 2014

    verified customer

    people at front desk and shuttle driver very friendly and helpful. It was slightly inconvenient to have to enter on Balmoral Dr instead of right from the circular drive.

  • Vicki J. July 10th, 2014

    verified customer

    Worked out great. Dropped us off and picked us up. Only waited about 10 min for the shuttle. Only problem was 294 ramp was closed for construction. Hard to get back on the interstate. Nothing to do with the service of the shuttle.

  • Ankit G. April 8th, 2014

    The parking at Crown Plaza is nice. However the number of shuttles going and coming back to the airport are less frequent than other locations I have parked before.

  • Robert F. January 27th, 2014

    verified customer

    Good place to park

  • Ronald P. January 5th, 2014

    verified customer

    The Crowne Plaza Rosemont is a joke. One Shutte....supposed to run every 30 minutes and actually was over 45 minutes. Then at least half the people waiting, in the snow and very cold, could not get on the shuttle.....so another 45 minute wait. The Crowne Plaza Rosemont is 1.6 miles from the pick up point at O'Hare.....I know because I actually had to get my car and pick up my son in law, on crutches, who the driver of the shuttle would NOT LET ON THE BUS!!!!!!!!!!!! I noticed that when we were let off the bus at the Crowne Plaza, I cleaned of my car, checked out of the lot, and picked up my wife at the front door of the Crowne Plaza...it took over 20 minutes to do this.....and guess what.....the shuttle bus was still sitting empty in front of the Crown Plaza.....knowing there were at least 30 people waiting at O'Hare to be picked up......you tell me if they are not qualified to run this program. I will NEVER use the Crowne Plaza again....ever...under any circumstance. It took 2 hours from the time we began our wait for the shuttle...until we were home. We live 20 minutes from O'Hare. And I actually called the Crowne Plaza twice as we were waiting and told both times....10 minutes.......obviously they have no one in charge of this who really cares.

  • Sandoval D. January 5th, 2014

    verified customer

    Shuttle wait time on the return was greater than 30 minutes. Once the shuttle arrived I had my two small boys get in and wait for me to load our bags. In the mean time they ran out of space for bags and we were asked to exit the shuttle. Unacceptable. I will not use Crown Plaza again.

  • Wyvetta W. January 1st, 2014

    verified customer

    This was the best service ever. I cannot believe that I didn't know about this before. It was less expensive than the taxi that I usually take. The only thing that I didn't know is that I would have to walk kind of a long way through O'Hare to get to the shuttle, but for the price difference, that isn't even an issue. I will do this again!

  • Stuart M. December 22nd, 2013

    verified customer

    Crown Plaza parking near O'hare. Poorly marked exit. Took much to long to find the way out to road.

  • Aaron M. December 2nd, 2013

    verified customer

    The last 3 times I have parked in this lot I have had to wait an hour for the shuttle. The response from the hotel when I called them each time was that "you must have just missed the shuttle". If I use this parking facility in the future I will either take a taxi from the airport or take the shuttle of a neighboring hotel and walk from the hotel next door. Shuttle service needs to be more reliable and more frequent in order to compete with other neighboring hotels. My flight landed at 10:50am, was at Door 2 at 11:20, however did not get into my car until 12:20pm (with no checked luggage). When I departed on my trip, 2 nieghboring hotels had shuttles that pulled up to the front door and dropped other people off. I should have taken this as an omen.

1-20 of 115 Results