Crowne Plaza Chicago O'Hare Hotel & Conference Center - Chicago O'Hare International Airport ORD

5440 N. River Road, Rosemont, Illinois 60018

(203 reviews)

Distance from airport: 2.3 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center ORD Logo
  • Distance from the Airport2.3 miles
  • Ratings1696
  • DirectionsClick Here

Overall Rating


203 Reviews


Choose parking option

  • Self

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $1000per day

*City Parking Tax / Fee - $0.75 per day

*County Tax - $1.00 per day


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle. There is no need for you to stop by the front desk when first arriving to the hotel and parking your car. If you do park in back of the hotel or the parking garage, cutting through the hotel will allow you quicker access to the shuttles. When you return from your trip, stop by the front desk with a copy of your parking reservation and the parking ticket you received from the parking gate upon entry. The front desk team will graciously validate your parking ticket, allowing you to exit the lot.

Airport Transportation

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phone in the baggage area to contact the hotel to schedule a pick-up. Please validate your parking ticket at the Hotel's Front Desk when you return from the trip, before picking up your vehicle. Failure to do so will cause delay at the parking gates.

Operation Hours


Additional Information

The Crowne Plaza Chicago O'Hare Hotel and  Conference Center invites you to self-park at their secure, easy to use, airport-parking friendly facility! The hotel has both covered garage parking (limited availability) and uncovered parking available. From the front desk team to the airport parking manager, The Crowne Plaza'a team is dedicated to a smooth and easy parking and transit process, and will assist you with all your needs.
A FlyteTouch kiosk is located in the hotel lobby and has all the real-time flight status information you need! If you have time, you can also stop by the in-house Chicago Fire Oven restaurant, famous for its stone fire oven pizza, roasted chicken, tender steaks and classic salads.. Starbucks coffee is also available for purchase at the 'On The Fly' coffee shop. These features are some of the reasons 
Crowne Plaza's airport parking is an ideal solution for your long term parking needs.


Breakdowns based on 1696 ratings

  • Overall Rating


    • 954
    • 477
    • 189
    • 52
    • 26

1-20 of 203 Reviews

  • Anne B. September 13th, 2016

    verified customer

    Hard to exit to travel back to River Road.

  • Lidia B. September 2nd, 2016

    verified customer

    Parking was ample and easy to find. Shuttle service was quick, driver was helpful, and the shuttle bus was clean. When we were dropped off at the airport, the driver made sure to explain the pick up procedure. Great experience.

  • Edward L. August 14th, 2016

    verified customer

    There was one issue, there is a valet/emergency entrance that was open and created a lot confusion. I had to leave the parking lot and enter through the correct ticketed entrance.

  • Robert B. August 3rd, 2016

    verified customer

    Was hard to find a space in the outside lot, so I waited for someone to pull out. I was lucky but after I parked their were still other's looking for parking spaces. On my return the lot had more spaces so it may just be the timing.

  • Deborah G. August 2nd, 2016

    verified customer

    The only disappointing thing about our experience was when I called while we were on our way to park, the front desk said the next shuttle would leave at 6:15. We got there a couple min before 6 and while my husband was parking, the bus loaded and left by 6. So we waited 25 min before we could catch the next shuttle. Just a little nerve racking when you are trying to catch a flight and loose almost a half hour of time, just by one minute of missing first shuttle.

  • Kay G. July 13th, 2016

    verified customer

    If you read the directions on the printed reservations, you will have no difficulties

  • Mary G. July 11th, 2016

    verified customer

    We parked in your parking lot and were pinned in to our spot by valet parking. Fortunately, a valet attendant was nearby and moved the car for us.

  • Jessica L. July 5th, 2016

    verified customer

    Overall things went smoothly. There was some confusion when we were first parking about whether or not we needed to check in with the front desk. The parking attendant seemed unsure. He was polite though.

  • Anna May D. June 27th, 2016

    verified customer

    The hotel receptionist was also helpful when I couldn't find my exit ticket. Crown Plaza is also a good place to park. I will go back there whenever the opportunity arise.

  • Kathryn C. June 27th, 2016

    verified customer

    After our trip, trying to get home... we re-verified the shuttle runs automatically (twice) we waited 35 minutes then called to inquire again. We were told the shuttle would arrive in 20 minutes and to wait at a B5. 25 minutes later the shuttle arrived. The driver got out, started yelling at everyone and announced he had room for one person ONLY. He told us to take a taxi!! So more than two hours after we landed, we finally arrived to pick up our vehicle (had to pay an extra day along with a taxi fair)!!

  • Dawn F. June 27th, 2016

    verified customer

    Hated my experience

  • Kay L. June 27th, 2016

    verified customer

    Granted it was a hot and humid return day. Perhaps we JUST missed the shuttle - but we waited WELL over 1/2 hour (sorry, I didn't time it - had to be closer to 45min or more). Yes, a lot of O'Hare congestion -- however, we saw Sheraton shuttle 2-3 times - Hilton - and at least 3 other shuttle names, before we saw our Crown Plaza.

  • Susan S. June 26th, 2016

    verified customer

    The instructions I got when we returned to O'hare were to call the Crown Plaza to arrange a pickup ( we arrived on an international flight). I called 4 times and each time I was put on hold or was told I called an "invalid extension". Not once did I ever speak to a live person. After trying unsuccessfully to contact the hotel for 20 minutes, the shuttle pulled up outside the terminal. If you want us to simply wait outside the terminal for the next pickup, that should be stated in the instructions on the website. Revise your instructions for international flights. Very frustrating.

  • Sara L E. June 25th, 2016

    verified customer

    Easy to book the reservation, location was great and the shuttle service was very prompt. I would use this services again!

  • Jeff S. June 24th, 2016

    verified customer

    Parking lot had been oversold. Hard to find lot & then a hassle finding one of very few spots left & going through hotel to luckily make it to shuttle before it left.Coming back we had to wait a half hour at airport for shuttle while we watched just about every hotel shuttle you could think of coming and going, some twice.

  • Donald M. June 23rd, 2016

    verified customer

    Awesome place to park, inside lot available.. no hassle when I came back, called for the bus and it took a little while from International terminal, so the manager offered to pay for a cab ride back if I wanted to be back quicker than the shuttle! Just a first class operation and everyone knew what was going on and no hassle about a few minutes etc!:)

  • Katherine S. June 21st, 2016

    verified customer

    Easy parking in a convenient location. Shuttle to the airport was simple but waited 45 minutes for shuttle back to the lot.

  • Marcos G. June 12th, 2016

    verified customer

    Good location and easy access, but great shuttle service.

  • William C. June 3rd, 2016

    verified customer

    Prepaid ticket did not work in the exit gate. Shuttle to airport was good but only runs every half hour, so the wait time at the "bus center" can be almost 45 minutes if you just missed the previous shuttle.

  • Judy S. June 2nd, 2016

    verified customer

    Both Drivers (coming and going) were a bit surly. Second driver relied on other customers to take the bags off the bus, and had a complaining attitude about his own part in having to do that. Parking lot needs better entrance and exit signage. Gate didn't work for a customer ahead of me.

1-20 of 203 Results