Crowne Plaza Chicago O'Hare Hotel & Conference Center - Chicago O'Hare International Airport ORD

5440 N. River Road, Rosemont, Illinois 60018

(195 reviews)

Distance from airport: 2.3 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Crowne Plaza Chicago O'Hare Hotel & Conference Center ORD Logo
  • Distance from the Airport2.3 miles
  • Ratings1683
  • DirectionsClick Here

Overall Rating

4.3

195 Reviews

Reserve

Choose parking option

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $1000per day
  • RESERVE

*City Parking Tax / Fee - $0.75 per day

*County Tax - $1.00 per day

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle. There is no need for you to stop by the front desk when first arriving to the hotel and parking your car. If you do park in back of the hotel or the parking garage, cutting through the hotel will allow you quicker access to the shuttles. When you return from your trip, stop by the front desk with a copy of your parking reservation and the parking ticket you received from the parking gate upon entry. The front desk team will graciously validate your parking ticket, allowing you to exit the lot.

Airport Transportation

Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phone in the baggage area to contact the hotel to schedule a pick-up. Please validate your parking ticket at the Hotel's Front Desk when you return from the trip, before picking up your vehicle. Failure to do so will cause delay at the parking gates.

Operation Hours

CROWNE PLAZA AIRPORT PARKING IS HERE TO SERVE YOU! WE PROMISE 100% SATISFACTION! BRAND NEW COMPLIMENTARY SHUTTLES RUN EVERY 30 MINUTES ON THE HOUR AND HALF HOUR 24 HOURS A DAY!

Additional Information

The Crowne Plaza Chicago O'Hare Hotel and  Conference Center invites you to self-park at their secure, easy to use, airport-parking friendly facility! The hotel has both covered garage parking (limited availability) and uncovered parking available. From the front desk team to the airport parking manager, The Crowne Plaza'a team is dedicated to a smooth and easy parking and transit process, and will assist you with all your needs.
A FlyteTouch kiosk is located in the hotel lobby and has all the real-time flight status information you need! If you have time, you can also stop by the in-house Chicago Fire Oven restaurant, famous for its stone fire oven pizza, roasted chicken, tender steaks and classic salads.. Starbucks coffee is also available for purchase at the 'On The Fly' coffee shop. These features are some of the reasons 
Crowne Plaza's airport parking is an ideal solution for your long term parking needs.

Reviews

Breakdowns based on 1683 ratings

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  • Overall Rating

    4.3

    • 947
    • 473
    • 188
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1-20 of 195 Reviews

  • Anna May D. June 27th, 2016

    verified customer

    The hotel receptionist was also helpful when I couldn't find my exit ticket. Crown Plaza is also a good place to park. I will go back there whenever the opportunity arise.

  • Kathryn C. June 27th, 2016

    verified customer

    After our trip, trying to get home... we re-verified the shuttle runs automatically (twice) we waited 35 minutes then called to inquire again. We were told the shuttle would arrive in 20 minutes and to wait at a B5. 25 minutes later the shuttle arrived. The driver got out, started yelling at everyone and announced he had room for one person ONLY. He told us to take a taxi!! So more than two hours after we landed, we finally arrived to pick up our vehicle (had to pay an extra day along with a taxi fair)!!

  • Dawn F. June 27th, 2016

    verified customer

    Hated my experience

  • Kay L. June 27th, 2016

    verified customer

    Granted it was a hot and humid return day. Perhaps we JUST missed the shuttle - but we waited WELL over 1/2 hour (sorry, I didn't time it - had to be closer to 45min or more). Yes, a lot of O'Hare congestion -- however, we saw Sheraton shuttle 2-3 times - Hilton - and at least 3 other shuttle names, before we saw our Crown Plaza.

  • Susan S. June 26th, 2016

    verified customer

    The instructions I got when we returned to O'hare were to call the Crown Plaza to arrange a pickup ( we arrived on an international flight). I called 4 times and each time I was put on hold or was told I called an "invalid extension". Not once did I ever speak to a live person. After trying unsuccessfully to contact the hotel for 20 minutes, the shuttle pulled up outside the terminal. If you want us to simply wait outside the terminal for the next pickup, that should be stated in the instructions on the website. Revise your instructions for international flights. Very frustrating.

  • Sara L E. June 25th, 2016

    verified customer

    Easy to book the reservation, location was great and the shuttle service was very prompt. I would use this services again!

  • Jeff S. June 24th, 2016

    verified customer

    Parking lot had been oversold. Hard to find lot & then a hassle finding one of very few spots left & going through hotel to luckily make it to shuttle before it left.Coming back we had to wait a half hour at airport for shuttle while we watched just about every hotel shuttle you could think of coming and going, some twice.

  • Donald M. June 23rd, 2016

    verified customer

    Awesome place to park, inside lot available.. no hassle when I came back, called for the bus and it took a little while from International terminal, so the manager offered to pay for a cab ride back if I wanted to be back quicker than the shuttle! Just a first class operation and everyone knew what was going on and no hassle about a few minutes etc!:)

  • Katherine S. June 21st, 2016

    verified customer

    Easy parking in a convenient location. Shuttle to the airport was simple but waited 45 minutes for shuttle back to the lot.

  • Marcos G. June 12th, 2016

    verified customer

    Good location and easy access, but great shuttle service.

  • William C. June 3rd, 2016

    verified customer

    Prepaid ticket did not work in the exit gate. Shuttle to airport was good but only runs every half hour, so the wait time at the "bus center" can be almost 45 minutes if you just missed the previous shuttle.

  • Judy S. June 2nd, 2016

    verified customer

    Both Drivers (coming and going) were a bit surly. Second driver relied on other customers to take the bags off the bus, and had a complaining attitude about his own part in having to do that. Parking lot needs better entrance and exit signage. Gate didn't work for a customer ahead of me.

  • Joseph V. June 2nd, 2016

    verified customer

    No issues at all

  • Elizabeth E. May 31st, 2016

    verified customer

    Great location, easy to understand directions on pick up location (on confirmation print out) , friendly staff, well lit parking lot. I had no fear or reservations about leaving my new car on your lot.

  • Ron G. May 30th, 2016

    verified customer

    Biggest drawback is difficulty in leaving the parking garage to return to the front entrance to pickup my other passengers. Wish you would open the gate from the parking lot to allow direct entrance back to the front circle drive.

  • Thomas K. May 30th, 2016

    verified customer

    I often fly out of Chicago because even though I live in Michigan, it's cheaper to drive there, park there and fly instead from South Bend. I always park at Crowne Plaza or Loews because of how cheap it is, how friendly the staff is there (all of them and always) and the shuttle quickly takes you right to he airport. Would NEVER pay to park at the airport for 3 or 4 times the cost!

  • Esther A. May 26th, 2016

    verified customer

    The Crowne Plaza O'Hare never showed up. We called upon arrival at 11:15pm. We were told the shuttle runs on the 15 and 45s and we would have to wait until 11:15pm for the next one. We waited until 12:05am and called again when it didn't show up. We were told it would be there at 12:15am. Again waited until 12:30am and it never showed up so we ended up calling a Lyft ride share car to take us for the hotel instead. We ended up having to spend an additional $25.00 for the car. No this was not bargain -- just a wait of my time and money.

  • Charles S. May 25th, 2016

    verified customer

    EZ in pay and out

  • Tod B. May 22nd, 2016

    verified customer

    We flew into international terminal, called the phone #, and shuttle arrived within 15 minutes. 5 minute drive back to the hotel parking lot.

  • Anthony P. May 20th, 2016

    verified customer

    Parking lot was good. Easy to find a spot.

1-20 of 195 Results