*City Parking Tax / Fee - $0.75 per day
*County Tax - $1.00 per day
Enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot, OR enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle.
Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour. Crowne Plaza pickup location for domestic travelers in O'Hare is at Door 2 of the Shuttle Bus Center. International travelers must use the courtesy phones in the baggage area to contact the hotel to schedule a pick-up.
Crowne Plaza Chicago O'Hare provides Shuttle Bus service operating 24 hours per day, and departs every 30 minutes on the hour.
The Crowne Plaza Chicago O'Hare - provide great low parking rates close to O'Hare. This professional service has an abundance of parking with covered spaces available for those snowy days. Open 24 hours offering one of the closest parking lots to O'Hare terminals, and a modern shuttle bus fleet ready to get you to and from the airport in minutes! Park, board the shuttle, and ride to the airport curbside. The shuttle bus drivers and staff are available to answer your questions and provide free luggage assistance 24 hour a day. In addition, a FlyteTouch touch screen kiosk located inside lobby provides guests with real-time flight status information! All major credit cards are accepted. You will consistently receive phenomenal service, along with extremely competitive parking rates at Chicago O'Hare. On your arrival please enter off of River Road, and drop any luggage off under the canopy at the main entrance of the hotel and proceed to the parking lot or enter through our other second entrance on Balmoral Road and park your car. Upon entering, take a ticket from the dispenser, park your car, and proceed back to the canopy at the entrance to the hotel for the shuttle bus.
The last 3 times I have parked in this lot I have had to wait an hour for the shuttle. The response from the hotel when I called them each time was that "you must have just missed the shuttle". If I use this parking facility in the future I will either take a taxi from the airport or take the shuttle of a neighboring hotel and walk from the hotel next door. Shuttle service needs to be more reliable and more frequent in order to compete with other neighboring hotels. My flight landed at 10:50am, was at Door 2 at 11:20, however did not get into my car until 12:20pm (with no checked luggage). When I departed on my trip, 2 nieghboring hotels had shuttles that pulled up to the front door and dropped other people off. I should have taken this as an omen.
Posted directions from the shuttle drop off at the hotel to the parking lot behind the hotel could be improved. We like your service and recommend it to others.
Very good experience
I always have a decent experience whenever I use this lot, but my only complaint would be that they always try and charge me on the way out. The problem always gets solved, but it is sometimes an inconvenience to wait for somebody to come outside.
Parking was hard to find also to get to the lobby with all my luggage was a hastle.
The parking was difficult to find at Crowne Plaza. Difficult to get to lobby of hotel from parking lot. Shuttle did not arrive at airport to pick us up when we returned. Overall, very poor service. Definitely would not use Crowne Plaza again. Also, had to use cab from airport and service was lousy. Driver was not interested in getting us to hotel. Would not have been needed if the shuttle service had worked as promised.
Upon arriving at O'Hare and waiting for pick-up back to the hotel, I had to wait 45 minutes. I called the hotel twice to find out why the shuttle was delayed...
Lanes were blocked and not clearly marked. Exit was not clearly marked. Poorly lit.
The lot was secure and the shuttle was prompt.
Great lot, easy to find and use.
We have used this lot before. It is a good value and convenient to the airport. This time, we stayed at the Crowne Plaza the night before our flight. Everything worked perfectly. I will use again.
My experience here was good. I always feel that my car is safe here, but I don't like the hassle leaving. It seems every time, when I'm leaving, the machine always tries to charge me the hotel's price instead of my prepaid rate.
Shuttles are only from the facility/lot every 30 minutes. When arriving at the airport the shuttle driver proceeded to try and drop myself and another group off at the first stop. He seemed bothered by expecting to be dropped off at the arrival airline check-in area. Had he not, I would have had to walk who knows how far and potentially miss my flight. Upon arrival, the shuttle was not going to run again for another 30 minutes. I ended up having to get a cab and when i got to the facility the shuttle was just there running. Complete waste of time and money. Not satisfied. I would have done better cabbing it both ways rather than look for convenience in using this facilities parking option. If you are an airport hotel, how can you not provide better airport transportation?!
Very pleased and have you used your service serveral times
I have nothing to say.
1.directions to the crown plaza were great. 2. shuttle service to o'hare was a littleconfusing however the hotel staff was very helpful 3. shuttle servive from terminal was outstanding- good directions to pick up point-actually had no wait time
I trusted the reviews and was not disappointed. Everything worked out perfectly, the shuttle was waiting for me at the lobby for the airport, and when I returned I easily found them. Since they drop you off right at the front desk I'm not sure how anyone could have a problem in paying for and getting their ticket. Coming to O'Hare from South I-294, taking the Balmoral exit was great arriving and departing, it was like the Crowne Plaza personal tollway exit. I will definitely use this parking for O'Hare in the future and gladly recommend it to my friends.
The return shuttle driver for the Crowne Plaza was exceptional. He went out of his way to take care of two elderly people (us) traveleling at midnight. He saw us safely to our car in the parking lot and made sure we were on our way before he left us. Sorry I didn't get his name--it was on Dec 8th--at midnight-into Dec 9
You need to give out better directions on how to find door 2