*Sales Tax - 8.25%
Must park in main hotel lot (Gated). Use intercomm to gain entry to parking lot. Only park in the blue outlined spaces in lot. Stop by front desk of hotel to register your vehicle. Wait for shuttle to take you to airport. *PLEASE NOTE - ALL UNAUTHORIZED VEHICLES WILL BE TOWED AT VEHICLE OWNERS EXPENSE. PLEASE MAKE SURE TO FILL OUT VEHICLE REGISTRATION. **ALL VEHICLES THAT ARE NOT REMOVED FROM LOT 12 HOURS AFTER SCHEDULED PICK UP TIME WILL BE BOOTED UNTIL ADDITIONAL PAYMENT HAS BEEN MADE. PLEASE CONTACT HOTEL IF YOUR SCHEDULE CHANGES TO ENSURE THAT YOUR VEHICLE IS NOT BOOTED.
4am - 11pm (shuttle runs every 30 minutes during this time) Note: We cannot take vehicles with attached trailers, tractor trailers, and recreational vehicles (RV)
Hotel is open 24 hours a day, but shuttle runs from 4AM until 11PM.
Breakdowns based on 107 ratingsWRITE A REVIEW
1-20 of 57 Reviews
I called the hotel when we were grabbing our bags and told a shuttle would arrive shortly. We waited outside for 30 minutes (trying to be patient) before being put on hold for several minutes. I hung up and called back and was told that the shuttle had had to drop someone else off at another car rental lot and it should be less than 5 minutes. We ended up waiting a total of 40 minutes from my initial phone call to be picked up.
Very easy to use. Quick shuttle, close to airport.
I will use this service every time I travel. I had a wonderful experience!!! Everyone was courteous and professional.
a bit disorganized at front desk
There was only one parking spot open when I arrived to park. I was able to park without any problems. The clerk at the front desk was prepared for my arrival and polite. The shuttle driver had to drop us at a different terminal because of a rule prohibiting drop off at the Alaska Airline terminal. My husband has a difficult time walking and it was a problem for us. The shuttle driver apologized. The pickup driver even dropped us at our vehicle rather than the lobby of the hotel. I will use this parking option in the future.
These people have it ALL together. They are so professional and fast. This is the ONLY way to go for long term Airport parking.
This is my second time parking at the Courtyard Marriott by the San Antonio Airport. The lady at the front desk was rude, disrespectful, demeaning, and sassy to my questions both times. Terrible customer service. We tried to give them a second chance but will NEVER be using them again. I am part of the Marriott rewards program and love using Marriott but since the front desk is the "face" of the whole experience I would not recommend anyone to park here. The front desk lady needs to be fired and until then we will not use their services.
Great service, low cost, and easy. Thank you
I was made to wait for the hotel shuttle going to airport property for 20 minutes because only shuttle and had flight attendant and poppet one drop off. Waited thirty minutes at apprx 11:00 pm because hotel receptionist failed to tell me tio go to exit B after retrieving my bags resulting in shuttle flying past me and then two calls to hotel because I was still waiting
Parking lot could use the trees trimmed back where long term parking is located, but otherwise, service is good. Shuttle can take awhile sometimes but other times is very quick.
I was never told to call the shuttle when I arrived back in San Antonio. I waited for 25 minutes before I decided to call the hotel and see when the next shuttle was coming. She had said I was supposed to call to get picked up. Nowhere was that information ever discribed to me.
except for the van driver from the hotel to the airport, the other employee's were not helpful; they pretty much were of no help; as for the parking, about 4 of the "blue striped" parking spots were taken by a shipping container, thus I had to park my car in an isolated area (yes, it was still intact when we returned)...will never again use this location to park my car; also will NEVER stay in that hotel
We were very impressed with the time it took for the shuttle to come pick us up at the airport.
Very happy with service provided, will recommend to friends and family
We ended up having to take a cab to the airport because the van was full of airline pilots and flight attendants. Would have missed the flight-but the return ride was good and only had to wait about 5 minutes.
The manager wasn't that honest on telling us that we could leave early if I can park my car in a minute. So we end up waiting for the next 18 mins. But the location is indeed very close to the airport.
Courteous and prompt drivers, easy access to airport, will definitely use again! Thank you!
Very easy and efficient way to and from the airport. Would definitely use this service again.
This is the second time I park here. I feel my car is safe and the price can hardly be beaten by the fees from the airport. Thank you for such a good service!
I will definetely use Courtyard Marriott Airport parking again.