Distance from airport: 0.9 miles
*Airport Access Fee - 10.00%
ADVANCE RESERVATIONS REQUIRED: Must check in to the front desk and prepay to obtain a token. Shuttles run at 5:05 AM, 5:35 AM, 6:05 AM, and then every 20 minutes on the hour until 11:00 PM.
Shuttle transportation provided to and from your terminal. Shuttles run at 5:05 AM, 5:35 AM, 6:05 AM, and then every 20 minutes on the hour until 11:00 PM. Pick up at the airport is every 20 minutes on the hour from 6:10 AM until 11:00 PM
Open 24 hours. Shuttles run at 5:05 AM, 5:35 AM, 6:05 AM, and then every 20 minutes on the hour until 11:00 PM.
Make a reservation with Courtyard Crystal City DCA today to be guaranteed a space only 5 minutes from Reagan Airport. New shuttle buses run between Courtyard Crystal City and Reagan Airport for no extra charge. The parking lot is safe and secure. Please check in to the front desk and prepay to obtain a token. Shuttles run at 5:05 AM, 5:35 AM, 6:05 AM, and then every 20 minutes on the hour until 11:00 PM. At the airport, please report to doors 5 or 9 by baggage claim. (Airport shuttles red and white Marriott shuttle.) Wait at the hotel shuttle stop.
Breakdowns based on 749 ratingsWRITE A REVIEW
1-20 of 239 Reviews
There were no attendants and no directions given on how to proceed to get into the locked parking lot. It would have been more efficient if directions included parking in the hotel drop off circle and then ask the front desk for the tokens needed to open the gate. Marriotts Courtyard Crystal City, VA
REGARDING THE SHUTTLE --- FROM THE HOTEL - the shuttle was excellent. Only waited about 5 minutes - took 5 minutes to get to the airport - excellent. FROM THE AIRPORT - called the hotel, advised 10 minutes. Waited almost 30 minutes for shuttle. The Courtyard Crystal City needs to improve this aspect of the service. Otherwise we are extremely satisfied and plan to park there again
First time using this service based on TA reviews. The whole process went smoothly. Did have to wait for the shuttle at both ends of the trip. Especially long at the airport for the return. Waited about 20 minutes. Otherwise, no problems. Great that the car was garaged at the location we selected and good price for parking
For the parking lot I used (Courtyard MarriotT Crystal City, DCA), you had to go to the front door of the hotel to get tokens first, before trying to enter the garage. This was tricky if you tried pulling into the garage and got stuck at the locked door, so would have been helpful to know ahead of time. Was a breeze once I pulled straight up to the front!
A very good parking Place
The shuttle drivers were very courteous, and the wait not overly long. We would use the parking again.
Spaces in Courtyard Inn garage are VERY tight. Glad my vehicle is not a large one.
Consistently provides on-time, efficient, clean, and courteous service.
Great option for DCA. Will use again in the future. thanks
This was my first time -- I used the parking at the Courtyard Marriott Crystal City. Location was easy to fine - shuttle to the airport was perfect (less than a 5 minute wait in the lobby). Everything was excellent with the exception of my return. Waited about 15 minutes for the shuttle at the airport Saturday night about midnight, so shuttle. Called the Courtyard 3 times - no answer. Finally a shuttle driver from nearby hotel offered to drop me off. If this hadn't happened I would have given a 5 star rating. I'll be using the same location again at the end of June. Hopefully the return will be a better experience.
In general, I think the drivers of all shuttles should be nicer to people when they ask if that's the correct shuttle. Or number the shuttles, or do something that identifies it differently so that the customer is happy and not disrespected by other shuttle bus drivers.
I would suggest that because there are so many Marriott's in this area to park at; that perhaps when you go into get your tokens, directions on where to park etc. that either the front desk or valet could have a card that indicates exactly which Marriott you parked at. I knew where I parked but was not sure which Marriott it was. Just a thought. Thank you for giving us options on parking!
Good experience, car safely garaged under cover.
Great parking and shuttle- very easy, especially in and out of the hotel parking lot. Coming back from the airport, we had to wait about 35 minutes - that's the only negative. Going to the airport was great.
Great service. Good price for a covered garage spot with fast pickup both departing and arriving.
Very convenient and easy to use.
The parking experience was very good. I really liked the underground parking and it was easy to find a spot. As it turns out we only had to a wait a minute or so for the shuttle to arrive to go to the airport. And we only had to wait about 3-mins for the shuttle at the airport. The only improvement I could suggest is to automate the checkin process using a QR code for instance on the reservation printout. That'd be a lot better than waiting in line for the tokens from the desk guy.
Fairly simple. Waited about 10 minutes to /from the airport. Only downside to the system.
Check-in was efficient and friendly. The instructions for parking and departure were clear and understandable. This is a very dependable hotel operation.
The reservations portion is fine. The dissatisfaction comes with the lack of pickup at the airport upon our return. Driver passed right by us at the designated pickup never to return.