*Sales Tax - $ total
Upon arrival, please go to the front desk and leave your luggage. You will be instructed where to park your vehicle. Payment is required for parking in advance. Please arrive 15-20 minutes prior to the time you wish to arrive at the airport to allow for check-in, parking, and shuttle service. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel.
Transportation provided to and from your airport terminal. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel.
Open 24 hours.
Courtyard by Marriott Dulles Airport Chantilly - IAD is conveniently located close to Washington Dulles Airport with shuttle buses running every 30 minutes to and from the IAD terminals. The transport is clean and free of charge and you will receive assistance with your luggage making your trip easier. Courtyard by Marriott Dulles Airport Chantilly - IAD is well lit and fenced with 24 hour security for your peace of mind. Please arrive at Courtyard by Marriott Dulles Airport Chantilly 15-20 minutes prior to the time you wish to arrive at IAD to allow for check-in, parking, and shuttle service. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel. Once you have retrieved your luggage from Baggage Claim, please call the hotel for pickup. The shuttle will arrive outside Baggage Claim.
We have been very happy with the Courtyard Marriott in Chantilly and have used them numerous times since we discovered them.
Having a 24 hour shuttle was very convenient!
Al and the other folks we spoke with were very nice. We certainly will use this parking service again next time we fly out of IAD!
Good location. Even though it is a few miles from the airport, the shuttle was fast and my car was just like I left it (almost three weeks later). Excellent value.
A little far from the airport but the people are great. Lots of parking. Lot well lighted.
I was at the designated airport spot at the time the shuttle should have been there, if it was going every half hour. I suspect that they don't go to the airport unless you call, so I waited the full half hour. This is their advertised policy, so otherwise I have no complaints.
A little far from the airport, so the shuttle ride added another 20 minutes to the commute. Friendly, courteous staff though, and they were very efficient.
Hotelc desk staff were great, however it took approximately 40 minutes for the shuttle to arrive.
Parking was very convenient - easy for our departure and our return! Very competitive rates! We'll use this service whenever we fly out of Dulles!
We arrived back in the US Sept 19 after being away for 3 weeks. We called to request the shuttle and were not given clear directions where to meet. We ended up at the wrong place and waited about 30 minutes. Our first call was at 4:29P. At 4:58P we moved to right right pick up spot and made another call. We were told someone would be right out. We called agian at 5:25P and again were told someone would be coming soon. We were picked up at 5:50P and then the driver circled back to get two other passengers. We finally arrived at the hotel nearly two hours after our first call.
So, reading through the most current reviews, I see that someone else had the same issue I did...being dropped off at the Arrivals area instead of departures. I too argued that I didn't want to drag my luggage across the street, inside the building, up the ramp, through baggage claim and upstairs by myself. He said someone will be along to help you with your luggage and promptly drove off. Luckily someone standing waiting for a shuttle saw me an brought over a luggage cart that happened to be sitting outside. Terrible customer service on the part of the driver. Very disappointing. I feel badly giving them only 2 stars because the staff inside the hotel deserve 5 stars, they were very nice. But I can't recommend this service.
Parking here was a breeze. The shuttle was prompt and the driver was polite and courtious. I would and plan to park here again.
attendants excellent. Trip to airport flawless and timely. Trip back...40 minute wait and three phone calls.
This was our third trip using these parking facilities. Every time everything was excellent.
very satisfied with low rates and prompt shuttle service
We have used this service numerous times...same hotel. We were an early am shuttle and no one was with us. The driver took us to 'arrivals' for drop off. We told him that we needed to go to departures. He fought with us. My husband had to stand in front of the van while speaking to the hotel POC so the guy wouldn't drive off and leave us standing there with 10 pcs of luggage to get to where we needed to be. At that early hour, curbside check in was not an option nor were there any porters available. I will be contacting the hotel directly with a letter regarding this issue. The shuttle upon our arrival was perfect....as usual. Different driver. He got a tip.
We were very pleased with our parking arrangements. The staff was helpful and courteous.
Was odd that hotel did not request information about my car. How would they know which cars are parked as part of this program vs. illegally parked? Did not receive any type of receipt when car dropped off, nor when picked up. Seems to be some sort of honor system, which seems odd.
seems like I had to wait over 30 minutes for a pick up on the way home.
I was very impressed when I parked and left my car there, but i was really disappointed on the way back! I remember the receptionist told me to call when I landed and the bus would pick me up at the airport so I did, and the person who answer my call said the bus would be at the pick up spot in 10-15 mins. I asked if I had to call after I had my luggages, but the person insist not to. So I went to 2H to wait for the bus, but time went by and there was no bus for courtyard. I called the hotel again to make sure if everything is ok, and the receptionist told me the bus had not leave yet, and it would leave right away and should be in 10 mins. I waited for another 30 mins and the bus has not showed up. I called again, and the same person said the bus was on the way. So I waited again until it came. To be honest, I don't really mind to wait but you have to tell the truth that the bus wont pick up just one person, but wait for more or full. You leave the different expectation! If the receptionist told me that the bus would wait for other customers or leave every 30 mins, I would not stand in the cold weather and wait for the bus. I was really tired after my flight and I really need to go home. I think the hotel should consider that if you care about good service because I am sure most of the traveler are tired after they fly. Yes, it is cheaper $2 than other places, but consider some people are willing to pay for better service!