Courtyard by Marriott Dulles Airport Chantilly - Washington Dulles Airport IAD
| Lot Name | Courtyard by Marriott Dulles Airport Chantilly | Ratings | |
| Address | 3935 Centerview Drive | Reviews | 43 |
| City | Chantilly | Distance from Airport | 6.8 miles |
| State | Virginia | Grace Period | n/a |
| Zipcode | 20151 | Latitude / Longitude | 38.896128 / -77.432077 |
| Phone Number | 703-709-7100 | Number Spaces | n/a |
| Features |
|
Directions | click here |
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
|---|---|---|---|---|
| Self | $8.00 | $48.00 | n/a | Book Now |
| Lot Taxes and Fees | ||||
| Sales Tax | $ total | |||
Courtyard by Marriott Dulles Airport Chantilly Reviews (37 Total)
-
Posted April 15th, 2012
Steven S.
Was odd that hotel did not request information about my car. How would they know which cars are parked as part of this program vs. illegally parked? Did not receive any type of receipt when car dropped off, nor when picked up. Seems to be some sort of honor system, which seems odd.
-
Posted November 9th, 2011
Mary B.
seems like I had to wait over 30 minutes for a pick up on the way home.
-
Posted November 9th, 2011
Warangkhana B.
I was very impressed when I parked and left my car there, but i was really disappointed on the way back! I remember the receptionist told me to call when I landed and the bus would pick me up at the airport so I did, and the person who answer my call said the bus would be at the pick up spot in 10-15 mins. I asked if I had to call after I had my luggages, but the person insist not to. So I went to 2H to wait for the bus, but time went by and there was no bus for courtyard. I called the hotel again to make sure if everything is ok, and the receptionist told me the bus had not leave yet, and it would leave right away and should be in 10 mins. I waited for another 30 mins and the bus has not showed up. I called again, and the same person said the bus was on the way. So I waited again until it came. To be honest, I don't really mind to wait but you have to tell the truth that the bus wont pick up just one person, but wait for more or full. You leave the different expectation! If the receptionist told me that the bus would wait for other customers or leave every 30 mins, I would not stand in the cold weather and wait for the bus. I was really tired after my flight and I really need to go home. I think the hotel should consider that if you care about good service because I am sure most of the traveler are tired after they fly. Yes, it is cheaper $2 than other places, but consider some people are willing to pay for better service!
-
Posted August 19th, 2011
Joan P.
It was a wonderful alternative to the public parking at Dulles.
-
Posted July 29th, 2011
Michele B.
Getting to the airport promptly was good. Return flight the wait was longer then expected and that happned 2X.
-
Posted July 25th, 2011
Wen-Tung W.
For departure, shuttle left hotel as scheduled. When return, waited for 45 min for shuttle to arrive airport curb side..
-
Posted July 17th, 2011
Alexis S.
The airport shuttle service was fine and prompt on the way to the airport, but on the way from the airport it was absolutely ridiculous!!! We waited 1 hour and 45 minutes for the shuttle to pick us up and we had to call the hotel 3 times asking where the shuttle was. The hotel staff did feel bad and compensated us for our time. Our return flight was cancelled and we had to park the car an extra day and the hotel did not make us pay for the extra day due to the long wait for the return shuttle service. While we appreciated the hotel staff's efforts to make things right, we will not use this hotel for airport parking again in the future.
-
Posted June 16th, 2011
Samson O.
The shuttle pickup service on our return trip was late. We called Courtyard Marriott to let them know that we were ready for pickup and was told that the shuttle will arrive in 20 minutes. However, the shuttle didn't arrive until 45-50 minutes later.
-
Posted May 16th, 2011
Gary W.
From the time we called for the shuttle to pick us up until we left the airport, we watied just over 40 minutes. They insisted they left from Courtyard on the hour and the half hour, but eveidently not yesterday when we were waiting for the pickup! I will never use this location again
-
Posted May 3rd, 2011
Janell P.
Recommend! Courtyard Mariott Chantilly also has a nice bistro-cafe area. So a great place to park your car, and grab a bite or cup of coffee before the very short and prompt ride to the airport.
-
Posted April 10th, 2011
Andrea T.
Will definitely use this service again. It was easy, fast and secure. We were very happy with all aspects of the park and fly. Thank you!
-
Posted February 10th, 2011
Gary G.
It took 45 minutes for the shuttle to pick me up after I called. That was very shocking to me.
-
Posted January 10th, 2011
Edgar C.
Thanks for the good services.
-
Posted January 1st, 2011
Lora S.
excellent experience, would choose to use again in the future.
-
Posted December 30th, 2010
Yvonne M.
The bus operators should help you with your bags. Women are let to struggle on their own, unless another passenger helps us. Just my opinion.
-
Posted June 29th, 2010
Carroll W.
The shuttle driver was very helpful and polite. I was inpressed with the entire experience of using off airport site parking. Courtyard Marriott was excellent.
-
Posted June 26th, 2010
Christopher D.
On the return trip, when I called the hotel to be picked up, I was told that it would take about 25 minutes for the shuttle to arrive. It took an hour and it was quite hot where we had to wait. Other than that, I have no complaints about the service.
-
Posted June 22nd, 2010
Alice H.
Very glad not to have to worry about parking, with so many other things on my mind it was good to know that parking was not one of them.
-
Posted June 19th, 2010
Cora B.
Your service is definately preferrable to the airport. I have shared my discovery of your website with outher at work who fly more frequently for business. Thanks
-
Posted June 16th, 2010
Robert C.
Nice to know these services are available and so convenient. Good job !!!
-
Posted March 23rd, 2010
Tsuying H.
The 30 min. interval of providing shuttle bus from the hotel to airport terminal is too long and inconvenience. Please consider shorten it or make special service to send the parking people to terminal as soon as they arrive your hotel.
-
Posted March 9th, 2010
Masud A.
Everything was perfect, except the location which was a challenge to find and because of that i lost my flight. The drivers were impolite and unfriendly.
-
Posted February 22nd, 2010
Patricia C.
I don't travel very often. This was my first experience with parking in a location other than the airport parking. I was very pleased with the service.
-
Posted February 19th, 2010
Arkady M.
The time I was traveling was very tough because of a record of snow in Washington area; that made it somewhat difficult, but I think it was a very good idea to go with this program. I was very happy with it.
-
Posted February 12th, 2010
Kelly M.
Parked at the Courtyard Marriott Dulles Airport. Too many people waiting to take the shuttle, not enough room. Stood outside over 30 min. in freezing cold waiting. Was told 2 locations to get a pickup - van only at 1.
-
Posted February 3rd, 2010
Ricky F.
The lot was easy to find, lots of people around so we felt the car was safer than in an empty lot. Price is always an issue with me regardless but for the price and the safety I felt we had with our car in the lot we felt it was fair. Very friendly s
-
Posted February 1st, 2010
Bhavik G.
The shuttle service of Cortyard Marriott for Dulles airport needs to be more frequent. I had to wait for 30 mins for airport pickup. It was freezing outside due to snow fall but it took them 35 mins to arrive after I called.
-
Posted January 26th, 2010
Robert S.
Mr. Hart at Courtyard Marriott was very courteous and efficient about the parking and calling for the shuttle.
-
Posted January 26th, 2010
Sarah B.
Our only complaint was that the shuttle pick-up at Dulles was a VERY long walk from the baggage claim. The wheelchair service left us at the baggage claim and my husband found the walk, with luggage in tow, difficult.
-
Posted January 12th, 2010
Donna C.
Luckily it was a holiday and early in the morning when we got to the parking site because we were told normally the shuttle goes only every 30 minutes which is quite unacceptable. As there was no one else there are expected they took us to the airpo
-
Posted January 5th, 2010
Randolph T.
Contacting hotel was easy once we arrived at airport. Wait time was short for transport to arrive. Pickup area at airport was unsheltered from the wind. Wind chill was near zero. Protected area for waiting could be provided by Dulles. Also picku
-
Posted January 2nd, 2010
Denise K.
This was the first time I've used the parking offer and was very happy with the whole process. Everyone was friendly and very helpful Thanks
-
Posted January 1st, 2010
Stewart C.
as stated earlier- seemed to have no real data base- luckily poduced the paper voucher I printed- even though I ha te text reservation numbr sent to me on my cell
-
Posted January 1st, 2010
Steven A.
We had to wait for 30 minutes outside in below freezing temperature for the shuttle to pick us up upon our return to Dulles. This was due to poor communication between the dispatcher and the driver as to where we were waiting to be picked up.
-
Posted December 7th, 2009
Debra A G.
the lady I spoke with to book was very hard to understand due to her accent. The directions were wrong. There was no direction letting us know we had to go into the hotel to complete transaction.
-
Posted November 27th, 2009
Anne K.
I don't carry a cell phone and the airport phones were not working. I lost about $2.00 in quarters and an hour of time and had to ask another shuttle service to call the shuttle on their cell phone. I realize that almost everyone has a cell phone b
-
Posted November 20th, 2009
Andrew O.
When a system such as yours works, it is a good thing. There were no errors. I liked the security afforded my car while I was on travel. I liked not having to bother with airport parking. The price was reasonable. All personnel I encounterd were
Arrival Info:
Upon arrival, please go to the front desk and leave your luggage. You will be instructed where to park your vehicle. Payment is required for parking in advance. Please arrive 15-20 minutes prior to the time you wish to arrive at the airport to allow for check-in, parking, and shuttle service. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel.
Airport Transportation:
Transportation provided to and from your airport terminal. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel.
Operation Hours:
Open 24 hours.
Additional Information:
Courtyard by Marriott Dulles Airport Chantilly - IAD is conveniently located close to Washington Dulles Airport with shuttle buses running every 30 minutes to and from the IAD terminals. The transport is clean and free of charge and you will recieve assistance with you luggage making your trip easier. Courtyard by Marriott Dulles Airport Chantilly - IAD is well lit and fenced with 24 hour security for your piece of mind. Please arrive at Courtyard by Marriott Dulles Airport Chantilly 15-20 minutes prior to the time you wish to arrive at IAD to allow for check-in, parking, and shuttle service. The shuttle departs the hotel every 1/2 hour when scheduled, After you make your reservation, please contact hotel to schedule departure time prior to arrival at hotel. Once you have retrieved your luggage from Baggage Claim, please call the hotel for pickup. The shuttle will arrive outside Baggage Claim.
