Clarion Inn & Suites - Gerald R. Ford International Airport GRR

4981 28th St SE, Grand Rapids, Michigan 49512

(38 reviews)

Distance from airport: 3.1 miles

Avg Shuttle Wait Time

5 - 10 minutes

  • Clarion Inn & Suites Airport GRR Logo
  • Distance from the Airport3.1 miles
  • Ratings103
  • DirectionsClick Here

Overall Rating

4.3

38 Reviews

Reserve

Choose parking option

  • Self

  • Days

    X
  • Special Feature

    • Free Cancellations
  • Price

    $700per day
  • RESERVE

*State Tax - 6.00%

Details

Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please come to the front desk to pick up parking pass and to sign up for a seat on the shuttle.

Airport Transportation

Shuttle seats 10 people. It runs from 4am to midnight on the hour and half hour. Must sign up for a shuttle time to ensure all guests have a seat. Upon arrival back to GRR, shuttle is on demand (call hotel front desk to receive pick up)

Operation Hours

Hotel is open 24 hours. Shuttle runs from 4AM until midnight.

Additional Information

The Clarion Inn & Suites near Gerald R Ford International Airport offers a convenient Grand Rapids Airport parking service at really low daily rates. With a shuttle service that runs to demand and a complimentary luggage assistance the Clarion Inn & Suites is a convenient parking option.

Reviews

Breakdowns based on 103 ratings

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  • Overall Rating

    4.3

    • 61
    • 28
    • 7
    • 3
    • 4

1-20 of 38 Reviews

  • Ronda S. May 22nd, 2016

    I was very happy with my airport parking at the Clarion Inn in Grand Rapids. It was extremely easy to book online and when I got there I was taken care of immediately by a very professional staff. Alex was called right away to whisk me off to the airport and upon return he was at the airport within 15 minutes. I will definitely do business there again!

  • Jane H. April 11th, 2016

    verified customer

    Thanks for a wonderful experience! A great experience.

  • John C. March 14th, 2016

    verified customer

    The shuttle driver took me directly to my car ... in bad weather that would have been a Godsend!

  • Dennis T. January 25th, 2016

    In no way should anyone use this place for parking. When we arrived, it took 15 minutes for them to find the key for the shuttle van, it should have been a warning, but I did not listen. When we flew home, after flying for 16 hours, no one ever answered the phone at the hotel, I called for 30 straight minutes. I took a cab to the hotel, the hotel worker told me she took a lunch and left the counter( only 1 employee working???). I talked to the manager the next day, who offered me $11.00 for my troubles. Stay far away from this poorly run disorganization.

  • Dennis T. January 25th, 2016

    verified customer

    arriving at the Clarion, we were greeted by a fifteen minute delay while the driver was trying to find the key to the shuttle van key, not sure why there isn't a hook labeled "van key". That should have scared me off and led me to immediately seek out alternative parking, but we left with the driver to the airport without further incident. The real issue was the return trip. After an exhausting 16 hour flight home, I tried for over a half hour to call the hotel for a shuttle, no one answered the phone. I had to arrange for cab ride to the hotel. The hotel worker said she took a lunch and left the desk, I have a hard time believing that a chain hotel would not have a system in place to give employees time for a lunch break. I thought it fair I receive a refund for my parking plus the $20 cab ride. The hotel worker said she could not offer a refund, but the manager would call me at 8am Monday morning and would refund my parking and cab ride. I waited for the managers call until 11:08am before I called her. I expressed my dissapointment in her ability to make a phone call, she said she was aware of the situation, but was working the desk , since the woman that worked last night did not work there anymore. The manager said all she could do was refund me $11.00 for a cab ride. what happened to the woman working the previous night, did she get fired, did she quit? It seems the manager does not have control of her hotel, it is sad that simple things like having a hook for a van key, or allowing employees time to eat are beyond her capabilities. The only way anyone should ever think about parking here if it's more about the journey than the destination, but since the destination is either the airport or your car, stay away until a new management is in place to run a better operation.

  • Denise W. January 12th, 2016

    verified customer

    Will use this service again.

  • Shelia A. December 11th, 2015

    verified customer

    The morning shuttle was on time and the staff in the am were great. However when we returned we had to wait forty five minutes for the shuttle, we called three time and the lady who answered the phone was rude and hung up on me

  • Izak D. October 14th, 2015

    verified customer

    Thank you. Izak Dimenstein

  • Sheree W. August 3rd, 2015

    verified customer

    The airplane (Delta 1433) we were on was late on Sunday, August 2, 2015. We we're suppose to be back in Grand Rapids by 11:10 pm but got to GR at 11:44 pm. We had a rough flight on both flights. The pilot had to detour us around another city to avoid bad storms. The attendance was to be off his job. He waited on us n was very polite to us. I don't know if you have attendants 24 hours on every day it would be lovely. Thank you for an attendant like him and his patience.

  • Philip L. July 16th, 2015

    verified customer

    Was disappointed that we had to pay $13 for a taxi when we got back into GR as our flight was delayed by about half an hour. If our flight is close to your midnight deadline we would not use your service again. Seems like there would be a plan in place for late arrivals as it is not the fault of your paying customer if the plane is late.

  • John S. June 17th, 2015

    verified customer

    The van taking us from the hotel to the airport on June 5 was junky. The van taking us to the hotel from the airport on June 15 was much better.

  • Tina H. June 3rd, 2015

    verified customer

    We were a little concerned due to the fact that our reservation did not show up in your system when we arrived. Thankful you required us to bring the paper upon arrival as clerk went by that. Just wanted to let you know so you can try to work bugs out. Other than that everything was great!!! Will be recommending it to others :)

  • Roger S. May 27th, 2015

    verified customer

    The condition of the van was terrible and no step was provided for Marcia`s handicapped entrance to the vehicle. Marcia could hardly get into the van

  • Margaret W. April 18th, 2015

    verified customer

    I parked at the Clarion in Grand Rapids for the first time. The price was great and even though I parked for more than 24 hours, I was charged for one day only. The staff was extremely helpful and accommodating. My inbound flight was scheduled to arrive almost at midnight. The staff said the shuttle driver normally would leave at midnight but they would hold him for 10 minutes. My flight was actually delayed further but when I called, the Clarion manager found the driver and he came to the airport right away.

  • Derek C. April 16th, 2015

    verified customer

    I was very upset with the Clarion Hotel in Grand Rapids, MI. I told them our plane was coming in at Midnight. They never said anything to us about this being a problem. Our plane landed and we got our luggage and I called the hotel at 12:05. They said they had sent their driver home so we would have to take a taxi. So we had to wait around for a taxi to get us to the hotel. We get there and my car battery was dead. The hotel said they couldn't help me with the battery. I had to call for outside help to get the battery jumped. I will not be using the Clarion again.

  • James V. March 28th, 2015

    verified customer

    besides being late to go to the airport, driver never showed, so hotel had to call another hotel to take us, he was late to pick up once call after arrival. One lady was waiting 45 mins after she called......not a good park & fly spot for the money. Should get refund for the problems encountered

  • Pamela S. August 12th, 2014

    verified customer

    I was pleased with the service - I was picked up and delivered both ways, in a timely fashion.

  • Daniel R. July 30th, 2014

    verified customer

    appreciated courteous service and quick pick-up at airport on return

  • John C. April 1st, 2014

    The process couldn't have been easier. I arrived and parked my car. I was told to keep my keys. Within 10 minutes, I was on my way to the airport. Whe I returned and called, the van was there to pick me up within 15 minutes. Check out was a breeze. Both the driver and the desk staff were very pleasant to deal with.

  • Danny R. January 26th, 2014

    verified customer

    Shuttle driver drove like a bat out of hades. Road conditions were snow covered and very slippery, yet he did not slow down until 3 car lengths away from car in front of him; took corner into airport at 40 mph +. Got to airport in one piece but VERY glad to get out of shuttle. I made other arrangements for return to my parked car. Parking lot was snow covered when parking car over the top of my shoes.

1-20 of 38 Results