*Sales Tax - $1.25 per day
Please arrive 30 minutes prior to the time you want to be at your terminal. Drop luggage off under the canopy at the main entrance of the hotel. Please go into the hotel and check in at the front desk to receive your voucher. Rates are based on a 24 hour clock.
Our shuttle schedule is every 20 minutes on the hour from 5am-12am. 12am-5am every 30 minutes upon request. For International or other shuttle assistance, please call 773-693-4444 for the Marriott operator.
Open 24 hours
Marriott-Chicago O'Hare offers one of the lowest parking rates at O'Hare. The parking lot is safe and secure and open 24 hours a day. They offer one of the largest parking shuttle bus fleet to get you to and from the airport fast! Marriott-Chicago O'Hare ask that you arrive 30 minutes prior to the time you want to be at Chicago O'Hare Airport. This will allow time to drop your luggage off under the canopy at the main entrance of the hotel, proceed to the parking lot and take a ticket from the dispenser and park you car. You then return to the canopy at the entrance to the hotel for the shuttle bus. Front door staff will be available to assist your with your luggage and answer any questions. The shuttle leaves the hotel every 20 minutes on the hour starting at 6am - 12 midnight. Then from 12 midnight - 6am the shuttle will be on call for pick up every half hour. When returning to ORD, from Baggage Claim, go down one level on the escalator. Once you are down one level, follow the red and blue arrows to the Shuttle Center. When you arrive at the Shuttle Center, look for door #2. We pick-up every 20 minutes from the top of the hour. Also, (if needed), there are courtesy phones at Baggage Claim and at the Shuttle Center. If you are flying international you must call for shuttle service. (773-693-4444).
Shuttle back to the hotel was no where to be found...I had to take a taxi back. I was very disappointed as when I arrived at the hotel there was a shuttle sitting outside and not moving anywhere.
There was no notification that I had to contact the hotel for the pick-up shuttle. I arrived back in the US at terminal 5 in Chicago (international terminal) and waited over 45 minutes outside until an airport employee notified me that I needed to call the hotel. When I was dropped off at the international terminal I was told the van comes every 20 minutes and no call was necessary. This discrepancy is not appropriate.
This is a great service for local residents. Much more reasonable pricing than the O'Hare long term parking.
VERY CONFUSING! Please provide clear concise directions as to how it relates to how to get the parking tickets on-site, where to go to get the tickets, and most importantly the order the tickets need to be fed into the machine upon departure. VERY CONFUSING!
Everything about this lot--and the shuttle to the airport WAS excellent (in fact, I've been parking here for almost three years now whenever I travel from O'Hare). That's all changed now. Without an attendant, there's no way to get the online rate without a) going up to the 3rd floor and filling out paperwork when you park, and then b) going back up to the 3rd floor when you leave to get a special card for the machine. Huge pain in the neck!
We found both shuttle drivers to be incredibly professional and courteous. Despite being afforded the task of carrying and loading my ridiculously heavy suitcase, both drivers appeared to greatly enjoy their jobs. We would definitely use this service and park at the Marriott again.
Check out was a little confusing as there was not an attendent to hand my paperwork to. It was unclear how to checkout and getthe rate I was quoted. The doorman helped me.
Great service and great price!
1st Shuttle Driver was not very helpful when asked about where to pickup the the return shuttle at airport - was vague stating "across from Hilton - only place". Also, 1st shuttle bus was very loud - one of the windows was loose and very annoying. 2nd/return shuttle driver was very kind and helpful. 2nd/return shuttle was also much nicer and quieter.
Commuting each week for the past two years, I have used this services almost weekly. Great service and a fine crew of professional, friendly drivers.
Dificalt to find parking due to construction and laxk of signes. Waited for 45 min. for the shuttle on the way back.
great fast service..nice job.. will use u next time i fly out of ohare.. thanks
great service. detour to the 3rd floor of the hotel is not convenient, but inderstandable with the contstruction and likely will be complete by the next time i need the service.
additional instructions should have been provided by AirportRes for this specific hotel. Marriot OHare has a different procedure than other hotels. This hotel is under construction and paying was a bit confusing.
The cards I was given to exit did not work. I needed to call for assistance, they could not let me out, so I had to go to the 3rd floor and wait in line to leave the parking facility after a 10 hour evening flight.
When I made the reservation I thought I had picked a covered structure so was disappointed to find out it wasn't.
Having to go to the front desk to get validated is a pain, especially with all of the construction at the hotel. There used to be a cashier, but not any more.
I am a repeat user. Great service, and convenience.