Chicago Marriott O'Hare - Chicago O'Hare Airport ORD
| Lot Name | Chicago Marriott O'Hare | Ratings | |
| Address | 8535 West Higgins Road | Reviews | 147 |
| City | Chicago | Distance from Airport | 5.9 miles |
| State | Illinois | Grace Period | 180 minutes |
| Zipcode | 60631 | Latitude / Longitude | 41.985574 / -87.840979 |
| Phone Number | 773-693-4444 | Number Spaces | n/a |
| Features |
|
Directions | click here |
| 1, Was the shuttle service prompt? | |
| 2, Were the attendants courteous? | |
| 3, Was the parking lot in good shape? | |
| 4, Was the parking lot hard to find? |
| Product Type | Daily Rate | Weekly Rate | Monthly Rate | |
|---|---|---|---|---|
| Self | $8.00 | n/a | n/a | Book Now |
| Lot Taxes and Fees | ||||
| Sales Tax | $2.50 per day | |||
Chicago Marriott O'Hare Reviews (124 Total)
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Posted May 10th, 2012
John W. B.
Going, we were ready to leave at 7:55A but shuttle departed 8:30AM. Returning waited 35" for shuttle. Will not use your service again unless and until shuttles become more reliable.
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Posted May 10th, 2012
Robert H.
Marriott Suites personnel are great!
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Posted May 2nd, 2012
Mr P.
Great experience! The parking lot is secure and well lit and the shuttle was prompt.
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Posted April 16th, 2012
Y Z.
I found the whole process to be very smooth and easy. Showed the front desk clerk my receipt and he asked me to fill out a form and then he gave me the ticket I needed to get out with. Whole thing took 2.5 minutes. Perfect.
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Posted April 16th, 2012
Thomas K.
Spectacular experience! Five-star service, facilities, location, directions, price and personnel attitude! I'll both be back and recommend to associates.
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Posted April 15th, 2012
Steven C.
we will definitely do this again! all staff was very helpful and we arrived at the airport in a timely manner.
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Posted April 10th, 2012
Elizabeth T.
Shuttle back to the hotel was no where to be found...I had to take a taxi back. I was very disappointed as when I arrived at the hotel there was a shuttle sitting outside and not moving anywhere.
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Posted April 9th, 2012
Shane O.
There was no notification that I had to contact the hotel for the pick-up shuttle. I arrived back in the US at terminal 5 in Chicago (international terminal) and waited over 45 minutes outside until an airport employee notified me that I needed to call the hotel. When I was dropped off at the international terminal I was told the van comes every 20 minutes and no call was necessary. This discrepancy is not appropriate.
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Posted December 18th, 2011
Angela F.
This is a great service for local residents. Much more reasonable pricing than the O'Hare long term parking.
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Posted December 11th, 2011
Edward P.
VERY CONFUSING! Please provide clear concise directions as to how it relates to how to get the parking tickets on-site, where to go to get the tickets, and most importantly the order the tickets need to be fed into the machine upon departure. VERY CONFUSING!
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Posted November 28th, 2011
Sonya A.
Everything about this lot--and the shuttle to the airport WAS excellent (in fact, I've been parking here for almost three years now whenever I travel from O'Hare). That's all changed now. Without an attendant, there's no way to get the online rate without a) going up to the 3rd floor and filling out paperwork when you park, and then b) going back up to the 3rd floor when you leave to get a special card for the machine. Huge pain in the neck!
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Posted November 23rd, 2011
Michelle S.
We found both shuttle drivers to be incredibly professional and courteous. Despite being afforded the task of carrying and loading my ridiculously heavy suitcase, both drivers appeared to greatly enjoy their jobs. We would definitely use this service and park at the Marriott again.
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Posted November 23rd, 2011
Barbara S.
Check out was a little confusing as there was not an attendent to hand my paperwork to. It was unclear how to checkout and getthe rate I was quoted. The doorman helped me.
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Posted November 21st, 2011
Adam M.
Great service and great price!
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Posted November 16th, 2011
Lisa H.
1st Shuttle Driver was not very helpful when asked about where to pickup the the return shuttle at airport - was vague stating "across from Hilton - only place". Also, 1st shuttle bus was very loud - one of the windows was loose and very annoying. 2nd/return shuttle driver was very kind and helpful. 2nd/return shuttle was also much nicer and quieter.
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Posted November 8th, 2011
JTF.
Commuting each week for the past two years, I have used this services almost weekly. Great service and a fine crew of professional, friendly drivers.
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Posted October 29th, 2011
Boris G.
Dificalt to find parking due to construction and laxk of signes. Waited for 45 min. for the shuttle on the way back.
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Posted October 27th, 2011
Michael K.
great fast service..nice job.. will use u next time i fly out of ohare.. thanks
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Posted October 25th, 2011
Linda W.
great service. detour to the 3rd floor of the hotel is not convenient, but inderstandable with the contstruction and likely will be complete by the next time i need the service.
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Posted October 19th, 2011
Roland S.
None
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Posted October 18th, 2011
Pamela D.
additional instructions should have been provided by AirportRes for this specific hotel. Marriot OHare has a different procedure than other hotels. This hotel is under construction and paying was a bit confusing.
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Posted October 4th, 2011
Valerie J.
dd
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Posted October 3rd, 2011
Michael O.
The cards I was given to exit did not work. I needed to call for assistance, they could not let me out, so I had to go to the 3rd floor and wait in line to leave the parking facility after a 10 hour evening flight.
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Posted September 30th, 2011
Janice S.
When I made the reservation I thought I had picked a covered structure so was disappointed to find out it wasn't.
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Posted September 30th, 2011
Joseph O.
Having to go to the front desk to get validated is a pain, especially with all of the construction at the hotel. There used to be a cashier, but not any more.
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Posted September 19th, 2011
Patrice M.
I am a repeat user. Great service, and convenience.
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Posted September 15th, 2011
Joelle W.
Construction on the hospital made it difficult to know where to park and where to find the lobby, especially arriving at 6am while it was dark. On the other hand, the staff was so helpful, even giving me a jump when my battery died! Thank you, my trip was easy and smooth thanks to booking my parking online and the great shuttle service. Will definitely use again!
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Posted September 1st, 2011
Sergey K.
Shuttle was not available for pickup from the airport... Even after i called the hotel and received confirmation of prompt arrival. Had to wait for 45 minutes and, after the second call, was advised to take a taxi to the parking lot. This after 24 hour journey with little kids - not the most pleasant experience of coming back...
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Posted August 31st, 2011
Carol T.
Leaving lot very confusing as to which ticket to put in to exit white or blue. Inserted white giving wrong total, had to go back to hotel lobby to correct and pay. Also very poor lighting to read where to insert card.
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Posted August 29th, 2011
Tom M.
very smooth and no issues
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Posted August 17th, 2011
Jeffrey K.
(1) The shuttle pickup at O'Hare airport is at the Shuttle Center, which quite a walk from the terminal. It's not anything that the hotel where I parked (Marriot) can control, but it's sure not convenient. (2) There was a long scratch on the side of our car when we returned. Bummer.
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Posted August 16th, 2011
Donald M.
attendant was upset that I wanted to self park and was helpful but only after I pressed him on the self park need.
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Posted August 7th, 2011
ANDREW B.
Loved it, loved it, LOVED IT !!!!!
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Posted July 26th, 2011
Ashok K.
Poor Service on telephone. I tried 100 times to call, the Mariot operator to pick me up, but no one picked up the phone. Later I came to know that there was no electricity in that area. But this is not an excuse for such a big hotel. I have to walk all the way from the international terminal to shuttle center which is near the baggage claim area in domestic terminal. I did not get the service that I paid for.
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Posted July 25th, 2011
Paula S.
a tad inconvenient location if you're coming from the south. got stuck in lots of traffic and took me an hour longer to get there than i had estimated.... but service was great and price was very reasonable
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Posted July 23rd, 2011
George K.
I may find a new place to park after the last parking at the Marriott O'hare. One place needs your license plate number another does not. Luckily I got there early.
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Posted July 18th, 2011
Sarah C.
The shuttle service itself was great. The girl at the front desk gave me poor directions on where to park. When I returned, I realized I was parked in the service vehicle lot. I also received an attitude from the girl at the front desk because I forgot to press the button when I parked. She acted like I couldn't get my car because I didn't press the button. Mistakes happen every day. The quicker and easier you rectify a situation, the more professional you look.
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Posted July 10th, 2011
Mary O.
Great value. I would recommend this to others.
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Posted May 16th, 2011
Satish K.
Actually, did not need to use teh facility for long since the airline cancelled the flight and no other connections were offered. The staff however was very courteous. I was told that since I did not use teh facility, my money will be refunded.
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Posted May 16th, 2011
Sy S.
shuttle at this location leaves exactly at the time and the departure times are on the 20 and not the half.
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Posted May 12th, 2011
Anne B.
Very easy to get in and out of the parking lot even though it was under construction. Nice not having to go through the hotel to get to the shuttle.
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Posted May 11th, 2011
Stephen M.
Get the parking ticket machines fixed. I understand the lots are being paved but are the ticket machines also being replaced.
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Posted April 30th, 2011
Ronald M.
We were unaware that the international flights were not picked up automatically on a regular basis. We wasted an hour waiting to be picked up - contacting the hotel - and finally getting picked up.
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Posted April 8th, 2011
Katherine S.
I love the service which you provide.
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Posted April 1st, 2011
Victor D.
After waiting 35 minutes for the shuttle to pick us up, we then made a drop off at International, a pick up at international and a drop off at a different hotel, before going to the Marriott Parking area. Essentially it took about an hour for us to get to our car, which is too long. I would not recommend this service.
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Posted March 21st, 2011
Jeffrey M.
Smooth sailing!
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Posted March 20th, 2011
RICHARD S.
Driver very helpful in providing directions on how to get back out onto I-88 and home.
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Posted March 19th, 2011
Meganne F.
pickup took more than 20 min but that was at rush hour about 5 pm on Friday. Otherwise it was a great experience.
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Posted March 10th, 2011
Sharon W.
I love this concept.
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Posted March 7th, 2011
James D.
The people at the Marriot were outstanding!
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Posted February 23rd, 2011
Vincent T.
Had to wait more than 30 min for shuttle, even though it is supposed to run every 20 min.
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Posted February 22nd, 2011
Krisann R.
I am so glad that we discovered this affordable option for airport parking! We no longer live close enough to the CTA Blue Line to make it conveninent and were worried that it would be difficult for us to get to and from O'Hare. With the discounted parking, we saved a bit on cab fare and had a seamless trip.
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Posted February 21st, 2011
Lauren W.
The shuttle on the way there was cold but the driver was very pleasant.
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Posted February 15th, 2011
Terrence B.
Chicago street signs off the interstate are difficult to read or non-existent. I was counting on the street signs to recall the directions from your web site.
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Posted February 9th, 2011
Sharon W.
Whomever came up with this idea should be commended. I travel quite a bit and have paid out big bucks just to park. I am telling all my collegues about the Marriott Parking Lot. Thank you Sharon W.
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Posted February 5th, 2011
William G.
I recommend this to everyone. When I used to park at O'Hare, I can never count on there being available parking. I might have to park far away and then sprint to get to the gate. Airport Parking takes the stress away.
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Posted January 18th, 2011
Amanda K.
We had alot a snow last night and the sidewalks hadnt been shoveled and the parking lot hadn't been plowed. Made it a little hard to pull my suitcase after a long day of traveling. That was my only complaint. My Driver was great!!!
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Posted January 7th, 2011
Patricia G.
I really like the Marriott when I fly Ohare. Their rates are low and shuttle is convenient. Most of the hotels I park with for ohare I prefer over the business that are just for parking your car.
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Posted January 2nd, 2011
Rick S.
Excellent Location and rates. I saved about 70$%.
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Posted January 1st, 2011
Mark G.
Upon arrival, we entered the lot, took our ticket, dropped off our luggage and riders, then parked. My wife just "checked" with the desk to be certain we were in the right place and then was told we needed to "check in." We did not know that. The customer service rep. was very helpful and kind. We were uncertain as to where to go for the shuttle. Arriving at United Terminal, we went to the baggage area and out to the street looking for the shuttle area. We found we had quite a walk to the "pick up" center. We wish those directions had been a little clearer. (NOTE: Airport traffic personnel was very helpful in pointing us in the right direction but it was quite a walk with all our luggage.) Once we found the shuttle area and boarded, we were asked if we were at the Marriott Suites or Rosemont? We did not realize there were two locations and picked one . . . the "wrong one." But the driver was very understanding and returned us to the correct lot. We were pleased with all the assistance and consideration given as well as the low costs, and are quite certain if we need a parking place again, we will be making reservations with you. Mark Genzink
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Posted December 29th, 2010
Gene C.
I returned to find 8- 10 inches of snow. Hotel staff voluntarily followed me and helped clear snow from my vehicle - exceptional!
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Posted June 28th, 2010
Traci E.
overall great. thank you
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Posted June 28th, 2010
MYRA S.
My complainet has to do with leaving the lot, the shuttle doesnt take you anywhere you park. And I found it difficult to get to the cashier, no directions
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Posted June 28th, 2010
Ron S.
The Marriott shuttle on the way to the airport was about 2o minutes late. We just missed the 4:40 pm shuttle. There was supposed to be a 5 pm shuttle, but we did not actually leave the Marriott until 5:20. No explanation was provided for the delay
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Posted June 28th, 2010
Timothy W.
difficult to find/get to the shuttle to be picked up from Delta terminal. My 10 yr old and i had to cross a very busy walkway and then walk all the way around the hotel building at night. It wasn't very safe.
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Posted June 22nd, 2010
Chet C.
Had to wait about 30 min. for the shuttle at the airport to return to our parking facility.
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Posted June 16th, 2010
Kevin P.
It was not clear that you could simply take the ticket and park your car, then show the receipt after your trip. I thought I needed to go to the front desk before my trip to let them know I was parking.
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Posted March 30th, 2010
Greg H.
They were very quick to pick us up, but we made 2 stops before arriving at our parking lot. So it took us about 45 min of driving and waiting. Everything else was excellent. I would use the service again. The customer service was superb and the p
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Posted March 29th, 2010
Sharon M.
Great price! Easy to use the shuttle.
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Posted March 29th, 2010
Christine C.
Will definitely use this service again -- price was right
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Posted March 28th, 2010
Zinta K.
the directions in the elevators at O'Hare for the Bus Shuttle Center are non-existent. It took me an hour to find the pick-up point and get my car. I was really tired and angry by the time i made it back to the Marriott. Even the TSA rep I asked coul
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Posted March 28th, 2010
William G.
There was ample parking space, and I agree that it is a secured lot at Chicago Marriott. I would definately do this again. The cost savings was well over $50 compared to my election of a limo and saved over $100 if I were to park at O'Hare.
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Posted March 24th, 2010
Rochel B.
The shuttle bus should make more frequent trips to and from the airport. The wait was slightly long.
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Posted March 23rd, 2010
Kimberly B.
It took half an hour for the Marriott shuttle to arrive and then it was so full several people had to stand the entire way back to the hotel. Usually it's been fine and I've been satisfied enough with the Marriott, but this experience will make me r
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Posted March 23rd, 2010
Andria W.
Thanx
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Posted March 22nd, 2010
Mark W.
Was at pick-up location at 9:35pm and the shuttle did not arrive until 9:55pm. I thought shuttles arrived every 20 minutes on the hour...
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Posted March 22nd, 2010
Bette F.
An excellent alternative to on-airport parking. It's safe for a single traveler. I don't hesitate to recommend to friends
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Posted March 21st, 2010
Mary R.
The shuttle pick up point at Ohare airport was chaos on saturday night. It was too crowded with the various Hotel shuttles and there was no person directing traffic or monitoring the congestion as is the case directly at the terminal exits. It is s
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Posted March 21st, 2010
Yip-Wah C.
The hotel (O'Hare Marriott) is easy to get to, and there are plenty of parking spaces available. The shuttle service is on time, and the driver is courteous. Considering the low cost and convenience, I find no reason to use O'Hare parking facilitie
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Posted March 16th, 2010
Jacki L.
I enjoy being driven to the airport and dropped off at the terminal that I am flying. This is a really good service for out of town flyers. Thank you for providing this service.
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Posted March 15th, 2010
Stephanie L.
I got very good service when I couldn't find my email certification for reduced parking lot fee. You faxed a copy and Marriot hotel cooperated. Thans
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Posted March 12th, 2010
Laura N.
This is such a better deal than parking at the airport! The shuttles are a very convenient way to get you right to your departure gate. I would definitely do this again!
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Posted March 9th, 2010
Scott S.
Heckuva deal.
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Posted March 6th, 2010
George K.
Bus always in time no long waits. Great service from driver.
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Posted February 28th, 2010
Steven R.
return shuttle took 50 minutes from the time I got to the shuttle center until we got to the hotel!
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Posted February 25th, 2010
Gerald C.
Everything was fine.
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Posted February 21st, 2010
Stephen M.
The Marriott O'Hare parking area is great. Everyone there does and excellent job.This is about my third time going here and will continue to go there.
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Posted February 15th, 2010
Bernard T. F.
Easy and affordable way to park car for trips.
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Posted February 14th, 2010
William W.
I do like exprees checking. But your attendant check is vary smooth. I like paying for my gas with at the pumps, and using ATM. I don't know how you could set up paying for charging for time in the lot.
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Posted February 3rd, 2010
Emmanuel C.
We always use the parking at Marriott O'hare on River Road. Very accessible and courteous employees.
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Posted January 30th, 2010
Steven R.
This was my first time using your service, but certainly not my last!
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Posted January 19th, 2010
Andrew F.
2nd time to use your web site and this parking lot. Only improvement would be to fix the emergency exit windows on the bus. The windows rattle and let in the cold air of a Chicago winter.
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Posted January 18th, 2010
Frank B.
shuttle runs every 20 minutes and ride itself is 15 minutes, so allow 35 minutes to get back to the airport. upon return, getting to the shuttle bus center at the hilton is a bit of a trek.
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Posted January 14th, 2010
Sharon K.
Hard to find the pickup area at O'Hare. Too many signs to follow and unclear. Had to make multiple calls to hotel as other patrons did. Everyone was frustrated knowing that the shuttle only came 20 minutes after each hour. Others also had a hard
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Posted January 10th, 2010
Michael M.
Parking lot had not yet been plowed of snow when we arrived.
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Posted January 8th, 2010
Marlena A.
I rate Marriott's above performance as "excellent" on all dimensions because it is ... consistently. I love the Marriott! Today, the airport shuttle bus driver on duty at 7 a.m.-ish, Erlinda (the parking lot cashier), and Alex a wonderful young ma
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Posted January 7th, 2010
David W.
This is for the O'Hare Marriott. You drive in, park and get on the shuttle. No need to checkin. If the weather is bad you can wait inside and the shuttle comes right to the door. It makes 1 stop at the Marriott Suites so it adds about 10 minutes
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Posted January 5th, 2010
Michael M.
We arrived at the international terminal and had to wait over 2 hours to be picked up. As soon as we landed we called the hotel and they gave us false pick up information twice and we not very helpful.
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Posted January 5th, 2010
Thomas Y.
You have a very good crew. I was the only person on the ride from parking to the airport terminal, and the crew was friendly and up-beat at every step.
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Posted January 5th, 2010
Ramona S.
if needed in the future I will be using the same service again!
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Posted January 4th, 2010
Deborah W.
I really liked dropping luggage at hotel entrance/shuttle location prior to parking; however, unable to reverse upon return. I had to drag 2 suitcases through snowy/iced parking lot to get car and warm up-then exit parking and pay. All access from pa
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Posted January 4th, 2010
Michael K.
First time I tried it. Marriott Suites off the field at O'Hare. Fabulous service, totally convenient, I'll never park at O'Hare's long-term lot again.
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Posted January 3rd, 2010
Benjamin G.
Shuttle was late 30 on our departure and 1 hour late on our way back.
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Posted January 3rd, 2010
James K.
Shuttle schedule changed slightly over the holidays. Did not cause a problem, but it would have been nice to know.
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Posted January 3rd, 2010
Joan E.
I parked at the Marriott Hotel. I told the attendent I was coming to the bus. I was so close I could touch it and he left without me. The bus only goes every half hour so in being left by that one I had to wait 30 minutes for the next one then 20 min
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Posted January 2nd, 2010
James L.
The shuttle arrived at O'hare just as we showed up at the bus center. Nice timing. Driver was courteous, although I did have a little trouble understanding him. Never the less, this was a good experience.
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Posted January 1st, 2010
Kelvin M.
The shuttle was only running every 30 minutes, rather than the advertized 20 minutes, and thus we had to wait for 20 minutes longer than we should have. More frequent stops was why I chose the Marriott O'Hare over some others in the first place. I
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Posted January 1st, 2010
Deborah S.
The shuttle TO O'Hare was great. Prompt and great driver. When I returned to O'Hare, I waited 40 minutes for the Shuttle!! I called the Mariott to find out when the shuttle would be picking up, and they told me that during the holidays it was only
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Posted January 1st, 2010
MICHAEL C F.
My wife was on crutches and it was impossible for us to go to the airport hotel in Chicago to pick up the bus to take us back to the Marriott Hotel parking. We could not flag down a bus passing by terminal 4, so we had to hire a cab to take back to p
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Posted December 29th, 2009
Claudia K.
When arriving back the valet was very helpful in removing snow from car and loading luggage.
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Posted December 28th, 2009
Leonard F.
The Marriott's shuttle runs every half-hour, which is fine in decent weather, but not so great when you're waiting in sub-freezing weather. I might consider a lot with more frequent pickups for my next trip.
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Posted December 28th, 2009
Bruce R.
The shuttle service was not available so we had to take a cab to the airport - $16.00 - not too happy
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Posted December 27th, 2009
James H.
this was my first time parking here, i usually fly out of midway. so i wasn't used to the procedures, all the people were nice and helpful, i will use this service again when i fly from o'hare.
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Posted December 25th, 2009
Rachel R.
Shuttle did not arrive at the specified time and we ended up waiting 40 minutes for the shuttle.
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Posted December 17th, 2009
MJ H.
No heat on van. Very uncomfortable. But the rest worked like clockwork. Thank you.
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Posted November 30th, 2009
Sherry R.
I was confused about where to pay my bill when I returned. The other Marriott, I paid inside, and this was was in the lot. Possibly that was mentioned and I didn't see it.
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Posted November 28th, 2009
Julie B.
A great servive at an affordable price. The driver we had on the evening of the 28th was very, very nice.........you can tell he loves his job, which makes it great for the weary traveler. He has a wonderful personality. Just a wonderful, wonderfu
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Posted November 26th, 2009
Gary N.
Very friendly and courteous driver, and also prompt.
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Posted November 26th, 2009
Gail J.
Ron was our shuttle driver...he is fantastic. Energetic, friendly, funny, and helpful--what a treat going and coming home from a business trip. I am a customer service trainer/consultant--Ron could teach my class! Kudos to you for hiring him--now, do
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Posted November 24th, 2009
Mark A.
I've parked at this facility in the past and my experiences are always positive.
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Posted November 19th, 2009
Rita G.
My preference for parking at this location is supported by good price, convenient location, courteous and prompt shuttle.
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Posted November 12th, 2009
Elizabeth U.
I always use this location when available. It is easy for me to get to and I never have had a bad experience when using this lot.
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Posted November 9th, 2009
Caroline S.
Not only were the attendents courteous, the folks within the hotel were helpful and polite. I was extremely happy with the way I was treated.
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Posted November 7th, 2009
George K.
Great parking and great bus service. Could not ask for anything more. Will use again.
Arrival Info:
Please arrive 30 minutes prior to the time you want to be at your terminal. Drop luggage off under the canopy at the main entrance of the hotel. Please go into the hotel and check in at the front desk to receive your voucher. Rates are based on a 24 hour clock.
Airport Transportation:
Our shuttle schedule is every 20 minutes on the hour from 5am-12am. 12am-5am every 30 minutes upon request. For International or other shuttle assistance, please call 773-693-4444 for the Marriott operator.
Operation Hours:
Open 24 hours
Additional Information:
Marriott-Chicago O'Hare offers one of the lowest parking rates at O'Hare. The parking lot is safe and secure and open 24 hours a day. They offer one of the largest parking shuttle bus fleet to get you to and from the airport fast! Marriott-Chicago O'Hare ask that you arrive 30 minutes prior to the time you want to be at Chicago O'Hare Airport. This will allow time to drop your luggage off under the canopy at the main entrance of the hotel, proceed to the parking lot and take a ticket from the dispenser and park you car. You then return to the canopy at the entrance to the hotel for the shuttle bus. Front door staff will be available to assist your with your luggage and answer any questions. The shuttle leaves the hotel every 20 minutes on the hour starting at 6am - 12 midnight. Then from 12 midnight - 6am the shuttle will be on call for pick up every half hour. When returning to ORD, from Baggage Claim, go down one level on the escalator. Once you are down one level, follow the red and blue arrows to the Shuttle Center. When you arrive at the Shuttle Center, look for door #2. We pick-up every 20 minutes from the top of the hour. Also, (if needed), there are courtesy phones at Baggage Claim and at the Shuttle Center. If you are flying international you must call for shuttle service. (773-693-4444).
