*Sales Tax - 5.00%
Please arrive with ample time prior to the time you want to be at your airport terminal (located 3 miles to/from SFO). Upon arrival, park your vehicle in an available slot and proceed to the shuttle bus pick-up area. Provide your receipt to the driver on your return to receive a voucher that credits your prepayment of the first night parking. The shuttle runs every 20 minutes starting at 4:00 AM. Hilton San Francisco Airport Bayfront Hotel / Embassy Suite Hotel / Burlingame Parking shuttle.
The lot uses an automated check out system that accepts cash or credit cards. Provide your receipt to the driver on your return to receive a voucher that credits your prepayment of the first night parking, less the service fee. If help is needed there is a call button available. Shuttle buses run approximately every twenty minutes. Look for the Hilton San Francisco Airport Hotel Shuttle as we share shuttle service with the adjacent hotel.
Open 24 hours.
Burlingame Airport Parking (BAP) offers reduced rates when you book on AirportParkingReservations.com!
Burlingame Parking is conveniently located just off Highway 101 with convenient access to SFO International Airport. BAP offers free transportation to and from the airport on modern shuttle buses which run approximately every 20 minutes. Look for the Hilton San Francisco Airport Bayfront hotel shuttle as BAP shares shuttle service with the adjacent Hilton hotel. A handicapped shuttle service is available upon advance request. Burlingame Airport Parking uses an automated check out system that accepts cash or credit cards. Provide your receipt to the driver on your return to receive a voucher that credits your prepayment of the first night parking. If help is needed there is a RED call button available at the exit gate.
I could only recommend this service if you're someone who arrives at the airport very early. We were cutting it close and almost missed our flight. We had to wait 15-20 minutes for the shuttle. Then once it arrived it had several stops to make before arriving at our terminal, starting with another hotel. It probably would have taken 45 minutes from the time we parked until we were dropped off at the terminal. We ended up jumping out of the van and hailing a taxi.
I'm giving the lot a 1 star because they charge you for a full extra day if there's even an hour difference in the time you checked-in and out. For checking-in Monday at 12:00pm and checking out on Thursday 1pm they'll charge you for 2 full days. That's ridiculous costumer service and very annoying. Especially after holding for a long time on the phone and getting no actual response from the representative.
difficulty trying to identify your shuttle.
One of the drivers was extremely unfriendly. He didn't speak when spoken to. Rude.
I arrived at SFO after 1 am. I called the hotel shuttle for pickup and it took over 45 minutes to come. Every time we called, they said the shuttle will be there in 5-10 minutes. Will definitely be using a different parking shuttle next time.
Long wait to pay at desk upon arrival after normal hours. One poor soul at reception desk in hotel [Embassy Suites]. Other than that was OK.
We used the Burlingame Airport Parking lot. It was easy to get to and also had a weekly rate that was less than six times the daily rate. We asked our shuttle driver for the coupon on our way back and it was accepted in the exit kiosk with no problems. A smooth experience all the way.
It was too far away from the airport, confusing on how or where to pay. I won't use this on again.
The rate ended up being less than I was quoted, which was great. But upon leaving, I was unable to use a credit card to pay and had to use cash, which was a big hassle.
THE SHUTTLE TO TO LONG TO PICK UP FROM AIRPORT.
My experience with Burlingame Airport Parking was simply awful. The shuttles were not on time, the partnership with Hilton & Embassy Suites is flawed in that the shuttle drivers have no knowledge of what is printed on the instructions given to people who book parking at this lot. The instructions themselves are not very helpful. I'll be going back to my usual spot at aloft from now on or using a different service.
We felt our car was in a safe area & really like our shuttle drivers both going to and coming from the airport. They were friendly and helpful.
Good and convenient. Shuttle is very comfortable and upscale. Runs about every 20 mins but does stop at Hilton and several stands near the airport. Allow a good 45 min to be at the airport from the time you enter the lot. The worst part however is exiting the lot and paying. If you reserved online, go to the exit gate, park the car, walk up the stairs and go Hilton Reception desk and Pay!!! The reception will give you a card that you bring down to the gate and swipe to get the gate open. Swipe in the right direction. Pray that there is no long line behind you . Other than that this is a great place to park.
Your driver/drivers are very kind and considerate. We came in late at night and had a hard time determining that the shuttle bus was the one that we wanted at the Airport Parking logo was not very large. Thank you for providing this service.
Had bad experience; parking lot entry "arm" broken or not wking when i arrive so did not get ticket, had to go inside hotel to get instructions. When return, was not clear where to await shuttle; was late at night and i had 6 yr daughter with me. Had to go into hotel to pay; when left felt exit not clearly marked and then my ticket would not open arm to let me out . Had to call for assistance.
I had to go into the Hilton to pay as I could not figure out the double coupon system. The agent was friendly and gave me the discount I expected. The bus driver was helpful. energetic and outstanding as well. I was afraid of waiting 30 minutes as we arrived after 11 pm, but we were lucky and waited less than 15 minutes. I was traveling with my 87 year old dad, so the friendly service started and ended our trip well.
When we returned, we attempted to pay the $57.75 charge with a Visa credit card, but the machine wouldn't take it. It gave a message like "Can not pay credit card," or something like that. We tried a second Visa card (different name and number), but we got the same message. Luckily we had $60 in cash, and when we paid it, the machine displayed the message that it was unable to give us our change.
Why was I unable to use credit card to pay at the checkout? Machine message said that I could not pay with credit card.
Paid with credit card online, the automated check-out process was confusing, and did not recognize the prior on-line payment? Other than the latter the drop-off and pick-up was very hassle free and convenient.