*Sales Tax - 19.35%
Please arrive at Budget Airport Parking 15 minutes prior to the time you want to be at your airport terminal. Immediate shuttle buses to and from the airport, along with luggage assistance. Must present the PRINTED reservation receipt upon return.
Transportation provided to and from your airport terminal on shuttle buses.
Open 5:30 AM - 12:30 AM.
Budget Airport Parking run a safe and secure lot with low rates and great service. Only 1 mile from San Antonio Airport, Budget Airport Parking run shuttle buses to and from the airport on demand. This ensures you are picked up and dropped off at your vehicle and you are provided with luggage assistance. Our attentive and friendly staff are there to ensure your arrival or departure is easy and effortless. Be sure to reserve a parking space today to be guaranteed peace of mind at a low cost.
Not real happy that my 3 day trip (fri-Sun) cost me 4 daily rates. However, very nice and prompt service from all employees.
Great price, a great service. My only frustration was that I reserved covered parking, and when I arrived the sign said it was full. Luckily there was one spot left, so I did get what I reserved.
We used Budget Parking in San Antonio. We had a guaranteed COVERED parking reservation made online. When we arrived at Budget there was not a covered space available and had to settle with uncovered even after speaking with the manager of the lot. We were completely unhappy with this outcome. 10 days with our newer car sitting in the SA heat for 10 days is too much. Then we were hassled by the pay attendant when we asked that our rate be adjusted to the Uncovered parking rate. Their customer service was completely unsatisfactory.
Great service on the way out...couldn't have been worse upon returning. For our departure the driver was friendly, courteous and helpful...as in he helped load our luggage onto the van. Walked us through what to expect during the check-out process and was equally as helpful when he dropped us off at the terminal. I believe his name was Alonso. Upon returning we had a different driver, her name was Roxanne. I don't know Roxanne so perhaps she has a medical condition that prevents her from getting out of the driver's seat, or assisting with luggage or greeting customers. Regardless, none of those happened when she picked us up at the terminal...nor during the ride...nor upon dropping us off at our car. She simply drove the van. However, she was consistent in that she didn't get out of the driver's seat, assist with luggage or talk to any of the other passengers, either. In her defense, she was actually the high-point of the Budget Parking "customer service" we received upon returning. The low-point was in trying to actually pay for parking and go home. We pulled up to the payment station and patiently waited as there was nobody at the window...nor was there a sign explaining there might be a delay in checking out. Three or so minutes later I asked if anybody was there. No answer. Another 2-3 minutes go by...nothing. Beep my horn....nothing. Another couple of minutes go by and I whistle, something I seldom do and only when all else has failed. Magically an associate appears and begins to chew me out because she's the only one working and had to deal with other customers. Apparently her co-worker who walked behind during the dressing-down of a (soon to be lost) customer wasn't working. At the end of the diatribe on how hard she had it working at Budget she informed me that I should have known she was busy. When I asked her how I would have known that she was the only one working and was busy with another customer, she pointed out that there was a tire alarm that notified employees when a customer pulled up to window. "And everybody knows that" was her closing argument. So here's the bottom line...Budget Parking has the lowest prices but some sketchy customer service. My guess is it's only a few employees that consider customers an irritating distraction to whatever else they may be doing. When you read this board it's pretty clear some folks are getting good-to-great CS while others aren't. But I'd rather pay an extra buck or two a day to get consistently good service than role the dice and hope I don't have to deal with the Window Witch again.
Will use this service again.
Cost was too high. Service fees. Won't be back.
Excellent service! With the online coupon, the price is unbeatable!
Bigger signs to the parking lot would be helpful.
The condition of the road leading to the parking lot from the south is horrible. We have used this parking for years, but will probably reconsider using it in the future unless the road is repaired.
It is very easy to find and very close to the airport. Most importantly, the shuttles to and back from the airport run very frequently. Shuttle drivers are very friendly and helpful! Very satisfied with the service.
outstanding lot; staff is exceptional (esp. drivers); lot is neat and protected; directions are A-OK to locate lot; good job; keep it up; thanks
what a pleasure to park my car at Budget parking lot; feel my car is safe and the shuttle is an easy way to get to the airport -- hassle free; friendly staff; thank you
what a good place to park; shuttle is awesome (drivers are exceptional and good at driving the vehicle); payment is a breeze; love this lot and the convenience; thanks
another great experience parking at Budget; I love the shuttle and its convenience to the airport; locating an empty space is a piece of cake (everything is well marked); paying for parking is a pleasure; good show, folks
once I arrived to the Budget parking lot, it was not clear where to park or go.
Very pleased with the website, not quite as pleased with the parking lot. Service at the Budget location is not good, very manual not enough personnel during peak times. Thank you.
I'll be back!
Drivers on both shuttles were very helpful. Our depart date (Dec 25) was confusing. We didn't know where to go, no signs, no people. I had to go to the rental office, and was misdirected. We went around a second time, and found someone who said follow them, to a parking spot. He said the bus would be by shortly to pick us up.
Maybe it was coincidence, but the shuttle was right there when we dropped the car off and it was already at the airport when we returned and walked outside. Drivers were courteous and helpful. I will definitely use this place again!