Distance from airport: 4 miles
*County Tax - 6.00%
*City Parking Tax / Fee - $0.50 per day
*City Tax - 10.00%
Arrive to park 15 minutes before you want to be at your terminal.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
Breakdowns based on 1340 ratingsWRITE A REVIEW
161-180 of 518 Reviews
No complaints on the shuttle. The driver was ready to go within 15 minutes of our arrival to the office. Upon return I sent a text to say I had arrived and with no delay the driver was back around within 15 minutes. The shuttle and parking garage was clean, safe and the driver was courteous. He even asked about the flight. You can't beat the rate and even better you can't beat the "Customer Service"!
Shuttle wait times on pick up were long and the vehicle was packed. With the other parking services we've used, the shuttle trip was nonstop, but with Avistar, we had to stop at a hotel before stopping at the parking area, which was where the majority of the customers onboard were headed. We won't use Avistar again.
Fast pickup and had auto ready to go. Excellent customer service. Will use again.
Use your parking every time we have to take a flight and like the service you have.
First time, i was appreciative at 3am!!! Will be back again soon. Several weeks in point of fact.
I will consider not using Avistar again as the last 2 times I used them the wait time was about 20-30 minutes. The shuttle takes to long to pick up at the airport.
Great service, personnel were very professional. Only problem I encountered was upon leaving Terminal 2 I was to go to door D. The doors went from C to E, the elevator was located between. Figured out to go downstairs but that little problem can be extremely confusing for some people.
Whether going to or coming from the airport, you guys are smooth , efficient, prompt, and courteous. The price is among the lowest. We think you are great.
Excellent service! Thank you!!
It's been a year or so since we last used the service. I lied it better when the Van picked you up at the arrival door versus having to walk with luggage to the pick up spot by the Hilton.
Waited 45 minutes for a shuttle at O'Hare for Avistar. I thought they had gotten their act together. I think honestly is the best policy. Don't say a shuttle is right on the way if it isn't. Be honest. I think all of us waiting would be better served and understand if the person would say the they are running behind rather than make us think that the shuttle will be there shortly.
Avistar (chicago) was very late picking up me and my family after calling several times and waiting almost an hour they finally showed up (only about 40 other people were waiting as well...... not their best service. Will have to weigh my options when we travel again.....
I have been using Avistar weekly since the beginning of the year. I do not have any issues with the vehicle drop off or pickup. My main issue is the 30-60 minute wait I have been experiencing weekly for the last month or two. They advertise 5-10 minute waits, but that is simply not the case. They simply need to put more shuttles on the road. It really ticks everyone off (who is waiting), to see Avistar's competitors 3-4 times before we get our ride. I can't speak for everyone else, but my time is valuable to me and my 2 hour car ride home awaits.....
I've parked at Avistar regularly over the past four years, several times a year. I've never waited longer than 15 minutes for the shuttle for pickup at the terminal and the drivers are generally very courteous, taking my luggage on and off the shuttle without being asked. My car has consistently been parked near the shuttle drop-off before I return to it and unless there are several people ahead of me in line, I get my keys, pay, and am off in short order. I love that they added the ability to text your arrival instead of calling -- it definitely is more convenient than calling.
Came in the international side March 9 2014 , after I called it took over a hour. Their was one person on the bus that said they waited for over 2 hours. After a 1/2 hour wait I tried calling again and got the busy signal, tried four more times in 10 min. intervals and still got the busy signal. When I got to the counter a lady next to me said she has been waiting 45 min. at the counter because they lost her keys. While I was talking to her, the phone rang and the guy answered it, put it on hold the throw it on the desk, it was still there on hold when I left. Now I know what I got a busy signal when I was calling from the airport.
we have used you before was was very happy but after are last trip our car was given to us with the windows open and snow on the seat, the snow on the car was dirty on roof and hood like the plow just threw snow on the car cause no where else to put. since it snow when we were gone expected to see the snow would be like white not the dirty kind you see snow plows pile up on the side after plowing that was just rude. also it looks like they were trying to clean my window or something cause the smear is not even outside its inside on my drivers side don't know what they were thinking but now there is some goo stuff don't have any idea what it is but now need to figure how to get clean not sure will use them again certainly not in the winter time
Overall pretty good, although there was an unusually long wait for the shuttle when I got back..
signage at airport to instruct one where to meet shuttle is terrible basically no signs at all and when leaving terminal one at o'hare people should be instructed to take exit E1 and use the tunnel rather than F1 and have to dodge cars and fight the weather I dont think any of your employees have ever been in the terminal and look at how things are set up and what the correct instructions are to give someone that uses your service I also dont believe that the person that brought up my vehicle even tried to knock the snow off his boots before he got in by the amount of snow on the floor
Used avistar near ohare. Great and convenient service.