Distance from airport: 4 miles
*Sales Tax - 6.00%
*Sales Tax - $0.53 total
Arrive to park 15 minutes before you want to be at your terminal.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
After a 14 hour international flight I had to wait 45 minutes for a shuttle to arrive so that I could pick up my car. Unacceptable.
The cashier was a bit snippy and not really helpful or nice. Otherwise it was good.
My first time with Avistar and I will use them again. Everyone did a good job.
We only had one problem, we did not know that you picked up at international because when we called to have shuttle pick us up they stated to go the Hilton, so we had to struggle to go from international to domestic. But other wise it was good. we have been using your service for a long time.
Excellent experience. Everyone was professional, courteous, and helpful. The air-conditioning on the shuttle was not working well, but I understand that these things happen. I let the cashier know and she was quick to apologize and let me know that she would talk to the manager. I would definitely use this service again.
waited for 45-50 min to get picked up after calling for a ride
I find your employees always pleasant and courteous. Our driver had a collision with another bus (hit the side mirror) and we got another bus within 5 minutes. The other bus driver was double parked which to me is unacceptable as your bus parked legally. Your driver handled the situation nicely as the other driver was rude.
simple and clear thanks.... keep the good service. and thanks again..
I always use AviStar!!! They are great.
Super fast service, very friendly. Will use again!
It would be very helpful for pickup at the Chicago Airport "to follow the signs for the Hilton Bus/Shuttle" that way people would know where to go. We had to call 4 times--each time we were told to go to Door 1 for the bus/shuttle service. It was pouring out and it was difficult to follow where Door 1 was. We asked numerous employees and they told us inaccurately where to go. Additionally, It took us extra time to find Door 1 after taking the wrong way out the door, consequently we saw the van driver driving away and had to wait extra time for another van to come. Otherwise, the service was good once the shuttle driver finally arrived again. I'm trying to give good feedback so that other customers can give better feedback about the service. Thanks!
Left us sitting at the terminal for 45 minutes, in the rain. Will never use Avistar again, and will do my best to ensure no one I know does, either... Park n jet's van came by 3 times while I waited, clearly I chose the wrong company.
It is very disappointing to have to stop at hotels to pick up additional people when we are trying to get into the airport quickly.
When I called in for a pickup after I landed, I had to wait for someone to answer for over a couple of minutes. Then I was put on hold for another couple of minutes. The woman on the phone was curt and quick. I understand about being busy, but I still expect some customer service.
pleaseed with airportparkingreservations.com, but not with Avistar
Everything was handled well. I just wish the shuttle could pick up at the terminal instead of the Hilton shuttle area.
I was initially overcharged by almost $100, and had I not checked the confirmation email I would have gone home and had to deal with it over the phone. The attendant was polite enough, but she first asked me if I had any coupons, which I did not, not she charged me a different rate. When I was getting ready to go I checked the printed email and the price was considerably lower. I had to go back in and ask for a refund.
Waited a long time at airport. The instruction is confusing about where the shuttle stops.
On time, fast service to and from airport, I've never waited more than ten minutes either way to airport or from airport.
confusing what to do when you pull in to park when you return from airport where to catch bus to get back to parking area have to drag your luggage to where bus is about 2 blocks away