Distance from airport: 4 miles
*County Tax - 6.00%
*City Parking Tax / Fee - $0.50 per day
*City Tax - 10.00%
Arrive to park 15 minutes before you want to be at your terminal. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. CASHIER: Please use discount code APR1101-1DAY FREE to credit this customer 1 day's parking.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
Breakdowns based on 1392 ratingsWRITE A REVIEW
81-100 of 555 Reviews
Very disorganized, did not look professional at all, shuttle was had company name written with Sharpie, they have you call a number for pickup that they do not answer and has a its voicemail box full. When I got there my car was supposed to be already out but it was nowhere to be found so on top of the already long wait, I had to wait even longer for my car. There was also a police investigation because a car was damaged while parked there. Just avoid if you can unless you're trying to get the cheapest price and don't mind everything I mentioned. Definitely never parking here again.
The return trip was long. I had to call twice before someone picked up the phone.
Arrived at the International terminal and we're told to go to the shuttle bus center at terminal 2. Took 20 minutes to take tram to terminal 2, then lots of walking to shuttle bus center. At shuttle bus terminal, we waited for 30 minutes. Shuttle bus then stopped at international terminal right where we were standing when we called. At the lot, I paid and was told the valet had our keys. Waited outside watching valets and figured out they did not have my keys. Went inside and told the lady that the valets did not have keys. There were piles of keys all over the desk in the office. The lady looked thru a couple piles and then started helping a different customer. I started looking thru the piles until finally finding my keys. I gave the keys to the valet and he started searching for my expedition. Apparently they do not make notes for where the cars are parked. Finally, we were on our way roughly 2 hours after our initial call outside the International terminal. This company is a trainwreck. Unbelievable.
Everyone was great& friendly. Parking lot could be better, was not sure how safe car would be by looks of lot but all good
Very poorly organized as far as getting out of lot. The lot itself is Is terrible. Offices are in trailers
We were able to get to our flight well ahead of time but the return pick up was slow and van over-crowded so we had to wait to check out. Total time from landing to picking up our car and leaving the lot was 1 hour without us checking any bags.
Lot is under construction and very crowded. Pick up point and check in areas are not well defined and staff was occupied and unable to provide any assistance.
Will never use Avistar again. Don't waste your money on their Groupon deal. The frustration is not worth the savings. We have used Aviator many years when they were located in the next door building that is now used by DHL. What happened to the quality service? We tried to call when we were ready to be picked up, but no answer. Went outside and found many other people trying to contact Aviator to tell them they were ready to be picked up. One person got thru and gave Aviator several claim numbers. Finally a shuttle arrived. Arrived at Aviator and there were no cars ready to be picked up. Went inside and the person at the desk seemed very frazzled. He handled my transaction and put my keys on the desk for the porter. Was told it would be 8 - 10 minutes before my car was brought up. Went outside and heard people saying they had been waiting 3 hours for their car to be found and brought to them. Another man had waited 2 hours. Several of those on our shuttle got their keys and found their own cars. This was the WORST EXPERIENCE!!
Usually great but this time, unacceptable wait when I got back from my trip. The last thing I wanted to do was wait 45!!!! minutes for the shuttle to arrive.
parking here worked out very well
The lot was just ok and everyone was nice, but the shuttle was kind of past its prime and the office was in a trailer. There should be a permanent building with a few amenities.
We've been there many times so finding it was not a problem. Figuring out how to enter it because of the construction was more challenging.
Total fees should have been $33.58 per your receipt. Then $33.58-12.70(paid at time of reservation) - $7.70 (1 day free parking) = $13.18 remaining to be paid. Why did I have to pay $20.88? Why did I have to pay a city of Chicago parking fee when I parked in and paid for the city of Schiller park. Lot was unpaved. My car looked like it had been parked out on a street with lots of salt spray from cars. I should have checked my odometer, if I didn't know better (I hope) I'd have said it was driven around. No fencing for security. Attendant at check in kept rushing me so he could go back inside. At checkout when I questioned the bill they said it's not from us, that's a third party reservation. The receipt looks like the $7.70 came out of the bill but the math doesn't add up for 3 days of parking which included getting one of those days free.
We did not realize that Avistar was under construction and the facility was temporary.
We arrived at airport almost 2 hours early. AviStar lot where we had confirmed reservations was barely lit with no visible signs. Lot was full, we were refused parking and were directed to Wally Park. After parking there, waited over 45 minutes for shuttle. Got to airport too late to check bag. Had to rent a car and DRIVE TO FLORIDA!
Initially I could not locate the parking lot since the building was torn down last year. It was difficult to determine the new layout of this parking lot. had to wait in the cold weather for our initial pickup. In addition, when we returned to the parking lot from our vacation, out car was not available even though we called in the ticket # upon arrival at the airport terminal & provided the driver with the ticket stub. The car was not available when we arrived & we had to wait until the parking lot attendant obtained the car. I was NOT happy with the service unlike the past experiences. I will not be using Avistar parking at Ohare in the future. There is a number of other parking facilities with stronger operations & services.
I used Avistar because the nearby Thrifty I have been using for many years was not available/closed. I used Avistar many years ago & thought it was good. I don't know what happened but this was an entirely different experience with them that I had in the past. I remember driving into a garage previously & this was just an outdoor lot with staff working out of a trailer. Signage into & out of the lot was not clearly visible & pretty non existent. Also on the shuttle bus itself. The shuttle driver on the way back from the terminal to the lot was not very customer friendly & never left the driver's seat of the shuttle. If you have no previous experience parking at a remote lot, this is not the place for you, you would be lost. I will not park here again.
What used to be a building is now just an open lot. It's a mess. Drop off was confusing. Lighting was very poor. Pick up was really bad. After making my payment in a small disorganized trailer I was given my keys and left to find my car on my own in the cold dark night. I will not be using this facility again.
Booked my trip for 18 days, Paid and printed receipt. When I returned to pick up my car, they charged me an additional 30.00 They told me the City taxes went up? What the heck..... They said they didn't know until the day it was instituted. Should not have been my problem, they don't stand behind prices quoted it seems. Will use another service..... you should do the same. Not a good business practice
After 15 years of using AviStar, I will no longer use them nor recommend them. They have become completely unprofessional.