Distance from airport: 4 miles
*Sales Tax - 6.00%
*Sales Tax - $0.53 total
Arrive to park 15 minutes before you want to be at your terminal.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
Excellant experience, prompt, friendly, polite personnel. Wish pick-up point at airport was a little closer, long walk for young families with children and us more mature travelers. Great price and terrific service!
Return pickup driver on Sunday 3-31-2013 was very rude. Attendant inside was very helpful in finishing payment. I will use this service again on the next trip. Thanks
shuttle to airport took longer than expected.
Finding the pickup spot on the way back was not easy, nor was the phone attendant clear - very concise "go out the door nd across the street"
Cashier tried to rip me off with wrong price. Fortunately I had computer reservation form.
AirportParkingReservations.com replied 11 months 3 weeks ago
Thank you for responding to our survey request. In order to receive the quoted rate, it is necessary to present the printed confirmation to the cashier at the lot. If you have a question about your billing, please email us at firstname.lastname@example.org so we can research this for you.
All in all it was a great experience. Place is a little hard to find but I was happy overall. Would recommend!
Good Service Thanks for a good experience. It makes the trip easier if you know your vehicle is taken care of.
pickup from terminal to bus was a very long walk, disappointed
I will not use this lot again. It is dark. run down and scary. With the exception of the shuttle guy on my outgoing trip, who was nice & helpful, the people who work there are not helpful, friendly or knowledgeable. It is extremely difficut to spot this location/it is even more difficult to get accurate directlons for finding the way to get from the airport to the shuttle pick up location when you return. I know I am not the only one having this problem as two times while waiting in line to pay, I heard the cashier trying to explain to another frustrated traveler HOW to find their way to the shuttle bus area. When I did arrive back late last night, the guy brought out my car, parked it in a HUGE puddle of deep water, didn't tell me it was there & I didn't know the car was there becuase I was inside paying. When I came out, I stood there for several minutes before I saw it. There was no one to help w/my luggage & I had to leave it in the middle of the lot while I backed my car out of the puddle. Then the lot attendant watched me struggling with it & when I said, I thought as a courtesy you guys helped with luggage. HE WALKED AWAY FROM ME WITHOUT SAYING A WORD. I called out, "thanks a lot" and he just kept walking. I ended up lifting it into my car by myself. Then, I had asked for directions to 294 south. The cashier told me how to get to 294 north. I said again, I needed SOUTH. She told me that the directions she gave me were for north & south. They were NOT. I was lost and driving around for quite some time in an unfamiar area in the pitch dark trying to find my way to 294 south. VERY BAD EXPERIENCE with Avistar once again. You need to do some serious training with your people. CUSTOMER SERVICE IS AWFUL.
Easy access to the airport But the person picking up the phone call is very very rude.
All was good. The return shuttle driver saw us walking to "door #1" and waited for us. he was very polite and immediately put our luggage on the shuttle, unloaded it when we arrived at the facility.
I used ratings of other customers to decide to use Avistar and wasn't disappointed.
My sister sent me info on your parking lot. I called and the person I talked to was very courteous. I appreciate that everything went smoothly and as you promised because we were traveling with friends; it was actually their vehicle (a really nice truck) that we parked there. Thanks again.
I began using Avistar in the Fall and never had to wait for a shuttle, but the last few months have been terrible - long wait times and drastically understaffed. So dissapointed
waiting more than 30 mins to be picked up at the airport is not good customer service. Put another driver on.
The drop off and pick up was prompt and very, very stress free. I will use your facility again. Thank you,
I've used Avistar twice. On both occasions the cashiers were very nice and helpful. On both shuttle trips to the airport, the drivers were average... didn't say much beyond what was necessary. On my visit's first return shuttle trip, our driver was extremely nice;he played trivia games with us, and was very friendly and helpful! On my second visit's return shuttle, the driver was the worst I've ever experienced... no one could understand her, she would get angry in return and yell, she was not professional or courteous at all. Overall, though, I would definitely use Avistar in the future.
Service was really quick & efficient and our drivers (to & from airport) were extremely nice, doing little extra things like lifting our bags into/out of the shuttle without our requesting it. On our return, the driver called ahead and our car was ready & waiting for us when we arrived at AviStar.
Service on the pickup was much faster (at midnight) than the last time I used AviStar - much better job with driver staffing!