Distance from airport: 4 miles
*County Tax - 6.00%
*City Parking Tax / Fee - $0.50 per day
*City Tax - 10.00%
Arrive to park 15 minutes before you want to be at your terminal.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
Breakdowns based on 1271 ratingsWRITE A REVIEW
61-80 of 429 Reviews
I arrived last night late (Friday 4/3/15) around 11:45 pm and called 10 minutes later. I waited over 35 minutes for the shuttle to pick me up. They finally arrived around 12:45 am. When I called to find out where the shuttle was, Yolanda was less than apologetic, but did have a lot of attitude and was discourteous. No apologies were made by the driver or Yolanda for the long wait. I wonder if the general manager knows that this is seemingly becoming a pattern based on reviews I just read. there are a lot of other shuttle services and parking options, I don't need to be treated rudely.
Pickup from International Terminal was slow (over 40 minutes from time of initial call) and over 20 minutes of us standing on the curb. When the bus arrived it was already full so we stood for the ride back to our car. However, pricing was fair and car was ready when we arrived back.
For the first time, I wasn't able to get through to Avistar for several minutes. Another customer at the pickup site said they were on hold so long they gave up. Our car was not waiting for us and was absolutely filthy after a week with mud spattered everywhere top to bottom.
We have always used Avistar in the past but we will never use them again. We called the phone number on the parking receipt about 20 times over a 50 minute period and no one answered. We didn't know what to do or how to get our car. It was 10:00 at night and we were all tired. We even had a security guard at the airport try to get a hold of them and he didn't get an answer either. Finally after about an hour they answered. We had a 2 hour drive home and were very frustrated to have to sit in the airport of an additional hour trying to get a hold of them.
had to wait too long for bus on return, takes a while to get to terminal from parking garage, great to have car running when return,
The gentleman met us right after we entered, removed our luggage and brought it to the shuttle, took us to the terminal, removed our luggage. This took a total of about 10-15 minutes. The return trip involved us calling for the shuttle, waiting about 5 minutes for it to arrive, carried our luggage on to the bus, returned us to the base, brought the luggage into the office, checked out and went to our car that was waiting. great experience.
The parking was OK. I was talked into using their car wash service. It’s a big scam and disappointment. Moreover when I tried to complain, I was given a run around and an offer to wait while they call a “guy” to come and fix a car. Obviously I was not eager to wait after the flight.
the other parking lots help you to keep the luggage in the car no help was offered
Fast efficient, friendly, service. Thank you
The staff is courteous and they get you to were you're going on time. The bottled water on the table is a good idea.
it took over an hour to pick us up from airport. had to call a second time to see if the driver was on his way. many other companies had multiple shuttles picking up their customers. considering using one of these companies the next time.
No complaints on the shuttle. The driver was ready to go within 15 minutes of our arrival to the office. Upon return I sent a text to say I had arrived and with no delay the driver was back around within 15 minutes. The shuttle and parking garage was clean, safe and the driver was courteous. He even asked about the flight. You can't beat the rate and even better you can't beat the "Customer Service"!
Shuttle wait times on pick up were long and the vehicle was packed. With the other parking services we've used, the shuttle trip was nonstop, but with Avistar, we had to stop at a hotel before stopping at the parking area, which was where the majority of the customers onboard were headed. We won't use Avistar again.
Fast pickup and had auto ready to go. Excellent customer service. Will use again.
Use your parking every time we have to take a flight and like the service you have.
First time, i was appreciative at 3am!!! Will be back again soon. Several weeks in point of fact.
I will consider not using Avistar again as the last 2 times I used them the wait time was about 20-30 minutes. The shuttle takes to long to pick up at the airport.
Great service, personnel were very professional. Only problem I encountered was upon leaving Terminal 2 I was to go to door D. The doors went from C to E, the elevator was located between. Figured out to go downstairs but that little problem can be extremely confusing for some people.
Whether going to or coming from the airport, you guys are smooth , efficient, prompt, and courteous. The price is among the lowest. We think you are great.
Excellent service! Thank you!!