Distance from airport: 4 miles
*Sales Tax - 6.00%
*Sales Tax - $0.53 total
Arrive to park 15 minutes before you want to be at your terminal.
FREE transportation from your car to/from all airport terminals is provided 24 hours per day on demand. Complimentary luggage assistance.
Open 24 hours. Outdoor valet parking
AviStar Airport Parking offers outdoor valet parking at competitive prices close to ORD. You need to arrive 15 minutes prior to the time you need to be at the Chicago O'Hare terminals. The arrival and departure area is canopied for your comfort. You will receive free luggage assistance, complimentary bottled water and free transportation from your car to/from all airport terminals. You will receive a parking ticket which will have the necessary information on the back to arrange pick up. After retrieving your luggage you can call toll free 847-678-7275. For O'Hare Domestic Terminals, pickup is at the Shuttle Center Door #1. For O'Hare International Terminal, pickup is at Door #5E baggage level. Please note that points for The Spot Club or Premier Parker program will only be earned for the amount that you pay at the lot. Safe, secure and open 24 hours a day.
Only one single thing I'd love to see changed. Instead of having to print out an actual coupon, make it available to scan the code on smartphones! Going paperless is so easy & makes traveling that much easier. Overall, fabulous! I'll be back.
The shuttle driver was excellent
Not having a printout of your information to secure your price is ridiculous. If it can be pulled up from your smartphone it should be honored. Save some trees and go Green!
I didn't feel comfortable having free valet service to park my car but it was returned safe and secure. I called shuttle and had only a 3 minute wait. Not cleanest part of town but near airport. Reasonable and friendly. I would use again.
The garage and bathrooms were dirty
Kevin, our driver was amazing. What a friendly and nice guy, a real asset to your team. He deserves recognition and you should know what a good employee you have!
There were 4 people in our party. The service was quick, easy to find and very affordable. Will use you again and let my friends know as well. Thank you.
Coming from Milwaukee, it is not very convenient to fly out of O'hare, but sometimes necessary. This was my first time using AviStar & was very pleased with their overall service. From the parking lot attendants, to the shuttle drivers, to the woman helping me at check out, everyone was very friendly. I did not have to wait for the shuttle drop off or pick up. I used the coupon provided on their website so the value for the service I received was outstanding. Should I need to fly out of O'hare again, I'll definitely use AviStar & I hope to have the same great experience.
leaving to go to the airport was very prompt, but took a little longer from airport.
We will use again.
The spot to wait for the shuttle is the farthest from the United terminal possible. You will not be able to wait inside the shuttle center for it, because you will not be able to see it from inside. Waited about an hour for the shuttle. The car was covered with a thick layer of filth when I picked it up, not just the usual from being outside as the car is parked outside at home. The air conditioning in the shuttle was not working, in July.
it's my first time to use avistar, so far so good. if i had known about the shaded parking, i could have use them long time ago. i go to different parking that's why.as long as the service and rate is not change...... your business is on.
The shuttle did not pick us up even after we walked over 30 mins in the cold and rain. There needs to be a better system of helping patrons understand how the pick up zone works and how frequently they run. Overall we were disappointed with the service we received. Yolanda did not try to listen, and was insistent upon telling us that it was our fault. The entire process was extremely frustrating, and we will not be using your services again in the future. thanks
Need much better signage for lot entrance. Need much better pickup service - it took 68 minutes from out arrival call until bus appeared at bus stop.
Most likely I will not use Avistar again. I had a very poor experience checking out and the "manager" that assisted me was rude and impatient. Very unprofessional.
The only improvement I could recommend is having an actual check-in procedure that includes recording a name and rate at the time of check in so losing papers on a trip is not so problematic.
Lot was a little difficult to find and access. Access was no fault of yours as road construction was being done.
The payment area is in need of some sprucing up. It is dingey I understand it is just a parking lot but it always helps to have your best self out there. The shuttle drivers have been outstanding both times I have used the service. I will be using again in a few weeks and looking forward to the great ease it is now getting to the airport, not having to ask a friend or take a much more pricey limo/car or a more inconvenient bus.
Good...could be better, upon pickup, sometimes less than two minute wait, sometimes more. Staff can be either superfriendly, sometimes not friendly. Used many times. One time I did get overcharged, called, emailed, talked to manager, never received a refund.