Distance from airport: 10 miles
*Parking Tax - 7.25%
Please report to the front desk and present a copy of your Reservation Receipt.
Shuttle to airport leaves hotel once an hour, on the hour, between 4 am and midnight. Shuttle from the airport picks up as needed, between 4 am and midnight – average wait time: 25-30 mins.
Hotel is open 24 hrs, 7 days a week; shuttle runs 4AM - midnight. Shuttle runs on the top of the hour to the airport. You must call the hotel to be picked up from the airport at 651-450-7511. Shuttle can be delayed at times due to corporate requests. Delays can be 25-45 mins
Breakdowns based on 23 ratingsWRITE A REVIEW
1-19 of 19 Reviews
The lot was away from the hotel property. It was a part of movie theater's parking lot. No fence was around, and no one was there. The shuttle bus escorted us to there and we left to the airport straight from there. It was quick. Overall experience was good, but I questioned about the security.
Took an hour and 15 minutes to get picked up for our shuttle back to the hotel from the airport. First call said within 30 minutes. Each time we called the desk clerk said they were on their way. Will not be returning to this parking location. Drivers were very good.
Awesome drivers, courteous and friendly.
It was fine, upon our return we were told it would be 30 minutes or so before they would pick us up! I said NO, that is unacceptable. Your return service needs to be faster. We had been up since 2:15 am and landed in Mpls at 10:15. We were exhausted and asking if it's ok to wait another 30 minutes or longer is just plain unacceptable.
Drop-of was fine, but when we landed (after midnight), we called the hotel front desk and no one answered. We called on repeat for about 15-20 minutes until someone finally picked up the phone. They then sent someone out. It was a frustrating experience; I would never book through them again.
On the flight out I waited less than 5 minutes, in fact the shuttle waited for me to finish checking in. From the airport it took a little longer but the hotel was in communication with me while waiting.
I was really pleased with the parking service. I was concerned when I made the reservation because I had read some reviews that expressed concern about long wait times on the shuttle. But the price was lower than any other parking so I gave it a try. I am glad I did. I thought the shuttle wait was reasonable and the staff were friendly & helpful.
Off site parking was provided which required driving to a lot away from the hotel.
The parking was fine, and the drivers were really nice, but we waited for more than an hour at the airport. We rode back in a completely full van that then drove beyond the hotel to drop some people off at a different parking lot, before finally turning around and returning us to our car, nearly 2 hours after our flight had landed.
Did not realize you park over at theatre and not the actual hotel. You first go to hotel and then are expected to follow across the road for long term parking. Upon return, only complaint was someone put advertising in windshield wiper and I did not notice until going down highway and it was flapping. Would prefer no-on leaving that and me chancing littering on the highway.
The hotel employees were very nice and the shuttle bus driver were very nice will definitely be getting them again on my next trip
We waited for one hour for our shuttle on Saturday evening when we arrived in Minneapolis. Our plane was early by about 25 minutes and so I called the hotel to inform them that we were ready. 40 minutes later I called back again and they said "so you have your bags now, I will send the shuttle driver". The driver had said that we were not at the door when he was there earlier. We did have a slight delay in getting our luggage, but then went immediately to the hotel shuttle pickup area at terminal 1. We fill out the forms stating when our plane is to land and we give them our cell numbers. If he did not see us at the door… Why didn't he call us. I think I'll try a different service next time. When the driver finally showed up, he offered no explanation. We didn't say a thing to him either and I think he knew we were angry. We still tipped him but he didn't deserve it.
Great place to park--was further from airport that i had thought from reading the promotion statement online.
It was very good.
It was an easy place to park just outside the cities. It made for easy in and out parking, no hassle.
Completely disorganized shuttle pickup. Took 5 calls
Wait time at airport seemed long, but was probably only 30 minutes so not to bad at all. Overall was very good and would do it again.
My flight was delayed so I missed the shuttle time. In the future if I call ahead I should receive accommodation for that because it is out of my control and I paid good money for this shuttle service. Because of this I paid an outrageous amount for a taxi. I was very displeased with this but the initial trip to the airport was nice and the attendant was very good.
We had a good experience. The hotel staff was nice and the shuttle service was easy to use. No complaints.