Distance from airport: 1.9 miles
*City Parking Tax / Fee - 10.00%
Open 24 hours.
Excellent! Fast pick up.
Great experience with low cost!! parked there twice and both timess were great!. clean parking lots and courteous shuttle drivers. Thank you
it was a great experience and a customer service and I also saved a lot of money all at the same time^o^
It was convenient!
Parking lot, lobby, and the attendants are all good. The wait for the shuttle alone will prevent me from ever parking at Aloft again. They advertise 20 minutes for a shuttle during the non-peak hours. I got to the pick up spot at 11:59 and was not picked up until 12:37. 38 minutes! That's twice the advertised time, and only if I assume I just barely missed the last shuttle. During this time I saw 5+ of each of the other hotels' shuttles drive by. Next time I will go with park and ride.
the shuttle I was in felt like it had no schocks.
Was close to 30m wait for shuttle on departure leg when we were expecting no more than 15m according to shuttle info. Driver was very rude and started yelling at one of passengers when shuttle got full. No complaints on return leg of trip; wait was not too long and driver courteous and helpful.
one of the better parking spots
Great experience, will use again and tell friends!!
The operator on the shuttle number connects to the front desk where no one took the call.
Parking was fine. When we got back to pick up our car and pay we had an issue. The attendent at the gate told us that we had to pay with cash...At 9 p.m. on Sunday night of Thanksgiving week-end I did not have the cash. I was told that I could go to the other get on the other side of the hotel and pay there. I drove over to the other gate. Put my ticket into the machine and they were going to chg me $88.00 for my parking.....Asked someone else to help and was told that this was not part of his job... :-( Had to go into the hotel in the Aloft parkinglot and pay $4.00 to get my own money to than go back out and pay to be able to leave the parking lot and drive another 1 1/2 hour to get home. As I also work with money and debits cards all day if the system is going to ever go down you should have the hand held machine to be able to process cards off line.
We really like the Aloft property because it's so convenient. Although sometimes it is difficult to find a parking place there, this time it was very easy. The shuttle to SFO was immediate; the return was about 20 minutes' wait (not a big deal). Will we be back? You bet.
I was unsure if it was okay to park anywhere in Aloft or Westin parking lots but the attendant in chech-out booth was able to assure me it was. Might help to state this on your otherwise excellent info sheet.
We waited about 15 minutes for arrival of shuttle on outbound. No wait at all at airport on our return. Drivers helpful with luggage; parking lot seemed quiet and secure. I will use this lot and this service again! Very pleased!
Shuttle took 20 minutes to pick up from airport
It was hard to find a spot. I had to squeeze into a partial spot which was the last one left. For paying to reserve a spot I didn't feel very secure that if I had been another 30 mins I wouldn't have had a place to park.
Nice location and easy to find
It was my first time trying this, I was flying out after work and I was suprised how pleasant my experience was. The shuttle was prompt and the drivers were friendly.
always great service