Distance from airport: 0.4 miles
*Sales Tax - $0.00 total
Open 24 Hours.
AirValet - BHM provides VIP treatment at competitive rates. Our customer service excels and you'll get the VIP treatment you deserve. No shuttle buses to wait for making us one of the fastest in and out, to and from the Airport.
Breakdowns based on 14 ratingsWRITE A REVIEW
1-4 of 4 Reviews
I used the valet service from 08/31/14 - 09/06/14 and was disappointed when I picked up my vehicle at 10:00pm on 09/06. I used this service because I am restricted in my walking and it was very convenient so that I did not have a lot of walking to get inside the building. On this website it also stated that upon arrival and after I picked up my baggage they would bring my vehicle to me. This was not true, when I called the number listed they stated they do not do that. I even showed them on their website where it stated this. Another thing that really bothered me was the fact that when I went to put my luggage in my vehicle it was not even locked. Anyone had access to my vehicle. The last thing that bothered me was the fact that the air conditioner in my vehicle was turned on full blast with the setting as low as it would go. Is this a sign that they used my vehicle as a way to keep cool during the day? 16.95 a day for this service is way too much for the lack of care that was taken with my vehicle, the lack of concern for me the customer and the misinformation on the website. In addition, the questions below ask about a shuttle wait time and there was no shuttle and no parking lot available.
The service at AirValet, the last 3 times I used it, was horrendous. There is no phone so you can call to have your car ready, there was a long line to drop off and pick up, and after numerous (at least 3) complaints, we have yet to receive a phone call back to hear the reason for our dissatisfaction. People use this service for convenience. If it is not convenient, people (like me) will stop using it.
They were very nice, prompt, and provided excellent service overall.
Valet attendants were ready for me at drop off and pick up and were extremely polite and just plain nice!