Distance from airport: 1.3 miles
*City Parking Tax / Fee - 10.00%
*Airport Access Fee - $1.75 total
Upon arrival, please take a ticket and find a spot on level 4 and above. Proceed to the shuttle bus waiting area located on the first floor. Shuttle buses are running to and from the airport every 10 - 15 minutes. Garage clearance is 6'6".
Transportation is provided to and from the airport 24 hours per day on modern shuttle buses. Shuttles run about every 10-15 minutes. Complimentary luggage assistance.
Open 24 hours.
Airport Center Express LAX provides a professional and customer focused service with great rates and reliability. We operate a 24 hour a day Shuttle bus transportation service every 5 minutes to and from your airport terminal in Los Angeles Airport. You are certain to get satisfaction and a great deal from Airport Center Express. On arrival with us please take a ticket and find the first available spot. Proceed to the shuttle bus. On your return complete your journey on one of our complimentary shuttles, you can also call 310-641-7275 should you need assistance. Please wait under the red 'Hotel and Courtesy Shuttles' sign outside the Baggage Claim are for the shuttle bus.
Breakdowns based on 2016 ratingsWRITE A REVIEW
1-20 of 313 Reviews
While I've parked at Airport Center Express about seven times over the years, I'd give this place more of a 3.5 star rating. Thing is, once you have used this place a couple of times, there is a certain convenience being familiar with the process (i.e., knowing what driveway to pull in, what floors to park on, which set of elevators to take down, location of the shuttle pick up area, and exiting the garage after return). Because of this, and because of the competitive pricing, I haven't been inclined to try another self-park service (like Wally park). In my experience, the shuttle drivers have always been courteous and generally helpful with bags (although a few times they haven't offered assistance when all I had was a carry on, which is perfectly fine by me). And I like the fact the garage is covered (unless you are required to park at the rooftop). There have been times finding a spot take some time (~15 min), depending on what time and part of the week you're entering, so build that in to your travel time to catch your flight. I like the fact you can prepay online ahead of time. Just remember to print out and bring your receipt for when you exit. My main complaints are two. First, most of the parking spaces are compact. You'll see a number of folks fail to park in between the lines, so there can be a number of non-usable space. All it takes is one nimrod to hover right next to or over a line, and it can throw off others parking in adjacent spots. Also, if you have a newer car or a larger one, it makes parking a bit precarious. Fortunately, I haven't had any dents or dings to my car as a result of this. Second, if being picked up by the shuttle after arrival is time sensitive, expect to wait 15-20 after texting. While it is understandable that you have to wait for a shuttle, it seems they don't have enough circling the airport. The last couple of times, I saw shuttles for various hotels and other parking services pass the pick-up point at least three times before the Airport Center shuttle came by. But I do like the fact you can text to alert of your need for a shuttle. If you check-in bags, probably best to text for a shuttle while you're waiting for your bags. If you hand carry, don't be surprised to be at the curb for 15-20 minutes (hopefully less if you're lucky). Fortunately, I haven't been in a situation where the shuttle was overcrowded. One minor complaint is if there is a line of cars to exit the garage and only one exit lane available, you can be waiting another 10 minutes just to get out. All this additional waiting isn't so great after a long travel schedule. But all in all, I'd use this garage again because I can't say it would be that much better at another garage.
Waited 20 minutes to be picked up at LAX airport.
I texted when I arrived back and the shuttle arrived quickly. The passengers who were waiting at terminal 6 were not all able to get onboard & a second shuttle had to be called to pick them up.
Appreciate the professionalism and friendliness of the staff.
We waited approx 20 minutes for the shuttle to arrive, which it never did. We ended up taking a different company's shuttle to the Crown Plaza Hotel. Doubt if we'll use this same parking lot again.
The number of the shuttle bus is too small. I have waited more than 10 minutes.
Very convenient, easy to use app, the easiest part of my trip, this is the way to go !!!
I noticed there was only one shuttle bus running. Why were three buses parked when riders needed to go to the airport and return. The wait on the return was 25 minutes.
Love your new location. It is so close to LAX Airport that I can walk 2 blocks to your indoor building by just crossing Sepulveda. The place is so large, now everyone can park their car inside and receive a discount if they make reservation online a head of time and bring a copy of the reservation with confirmation number to the cashier desk.
All was smooth
My Wife and I waited over an hour for them to pick us up after a 8 hour flight. 4 phone calls later and no shuttle in sight we had to take a taxi to the parking structure , another $24. Called the next day to complain and was told that I oviuosly couldn't recognize the shuttle and there were 4 that passed me while i was waiting.. right !!!!!!!
Easy to book. Location of parking lot was really close to airport. Short wait time for shuttle. Drivers were very nice
parking spaces should be larger.
Your company had signs showing how to sign up for being able to text for a ride upon your return. When I did this, I was asked for my name and email address and the sample sign on the window showed the email response saying "Hi (your name)...we're on our way!" when you text for a pickup. However, in the chaos of the airport, what you actually receive is a text saying "we have received your text". What does that mean? You are on your way? It does not acknowledge me personally in any way, nor do I know a time you might be picking me up. I just think if you are advertising a text messaging service in a certain way, it should not actually be something else!
Service worked well, nice having my car parked in a covered / protected area, drivers were very courteous. Will recommend this facility.
Booking was easy!
The parking was easy to find. I saw other comments complaining about the elevator not working, but when I went recently (July 2014) it was working perfectly fine and fast. The shuttle was very quick to arrive both ways & the shuttle stop at the terminal was very easy to find. Our driver was a traffic warrior and got us to our car very quickly outside the busy LAX loop. He was very helpful with everyone's luggage. And lastly my car was easy to fit into the spaces and was in the same condition it was in when I originally parked it. Very quick and easy service!
finding a parking spot was problematic although a spot was already reserved! Quite a few cars were elaborately parked and took up 2 spots!! You should monitor when people come in to park their cars and trucks. A suggestion: valet parking would be better for this purpose.
Very convenient, I will be using your services again.