Air Park Roof Top Parking - LAX - Los Angeles Airport LAX

Parking Lot Info
Lot Name Air Park Roof Top Parking - LAX Ratings
4.0
Address 9800 S La Cienega Blvd Reviews 92
City Los Angeles Distance from Airport 4.2 miles
State California Grace Period n/a
Zipcode 90045 Latitude / Longitude 33.951386 / -118.370127
Phone Number 866-575-7275 Number Spaces n/a
Features Directions click here
Survey Questions
1, Was the shuttle service prompt?
2, Were the attendants courteous?
3, Was the parking lot in good shape?
4, Was the parking lot hard to find?

Product Type Daily Rate Weekly Rate Monthly Rate  
Self $7.95 n/a n/a Book Now
Lot Taxes and Fees
City Parking Tax 10.00%
submit reviewAir Park Roof Top Parking - LAX Reviews (84 Total)
  • 3.0

    Amy D.

    Posted May 14th, 2012

    we've parked here a few times. lot is convenient enough, and parking is not too tricky. however, the shuttle delays to/from airport are awful. we nearly missed our flight this weekend as we waited for a shuttle (even though one sat, empty but unused). the wait time for pickup at airport to head back to the parking garage was also lengthy.

  • 4.0

    Megan B.

    Posted May 14th, 2012

    No

  • 5.0

    Teresa V.

    Posted May 2nd, 2012

    Very friendly and helpful shuttle drivers. Very prompt for both arrival and departure.

  • 1.0

    Jayna Z.

    Posted April 9th, 2012

    It took 35 minutes to go from terminal 4 to the parking lot. I owuld rather pay an extra 5 dollars to actually save myself a certain amount of time. Also, took about 20 minutes to get to the terminal because the driver decided he wanted to wait for someone else and kept leaving the van.

  • 4.0

    Andrew H.

    Posted December 19th, 2011

    Could use a lighted sign.

  • 5.0

    Alissa M.

    Posted December 7th, 2011

    I tried several parking lots at LAX after Lot B was closed to the public and Air Park Roof Top Parking at 9800 S. La Cienega Blvd. in Inglewood is the very best.

  • 2.0

    Olga B.

    Posted November 29th, 2011

    The shuttle was TERRIBLY LATE. I was flabbergasted because they had 3 shuttles parked and only one operational the day before Thanksgiving. After waiting for over 30 minutes for the shuttle to take us to the airport, the driver was waiting for more people to come from the parking lot before driving to the airport. I went up to the front to complain and ask how this is possible to wait even longer after the shuttle was so late and they said it is their protocol to wait until after everyone from the parking lot comes downstairs! One guy on the shuttle confirmed and said he had 20 minutes before his flight left! We will NEVER "save money" to park here again.

  • 3.0

    Bridgette I.

    Posted November 26th, 2011

    The airport pick up directions from your website for Air Park Roof Top Parking - LAX said to wait outside baggage claim, so I waited for 30 minutes after calling Air Park Roof Top Parking - LAX for a pick up. Thirty minutes later I called Air Park Roof Top Parking - LAX again and they told me that their shuttles pick up at the red shuttle sign. It would be greatly appreciated if your instructions were directly from the specific parking garages.

  • 5.0

    Frank B.

    Posted November 8th, 2011

    I would definitely use again

  • 3.0

    Samantha M.

    Posted November 7th, 2011

    I called for a pickup, was told that they would be there in 10-15 minutes but had to call again after waiting 30 minutes. It took 45 minutes to be picked up.

  • 4.0

    Pamela M.

    Posted November 1st, 2011

    The bus drivers were great. Very helpful and courteous. Signage in the lot could be better and more visible. Getting to the airport was quick, but had to wait 20 minutes before the first shuttle came. Other parking lots made multiple trips in the duration. Feel this is due to the limited vehicles. Would not mind if had been told at the beginning. Felt that I received a decent rate...$5 would be even better. Will use you again. Thanks pbm

  • 5.0

    Keith H.

    Posted October 29th, 2011

    Great service, great facility. Easy to use and excellent prices. Staff was extremely helpful when car would not start upon return from trip. They provided a jump at 1am. Shuttle was prompt, direct and fast.

  • 3.0

    Fred E L.

    Posted October 25th, 2011

    The shuttle to the airport was excellent but the wait for the shuttle on our return was rather lengthy. We saw multiple shuttles for other parking areas go past before our shuttle arrived.

  • 3.0

    Mary B.

    Posted October 20th, 2011

    Price was my #1 factor but I'm thinking it's worth paying $2 a day more for a shuttle that comes to the airport in more frequent intervals.

  • 4.0

    Larry N.

    Posted September 25th, 2011

    Shuttle to the airport was prompt. But I waited over 20 minutes for pickup when I got home. Otherwise a good experience.

  • 5.0

    Julie D B.

    Posted September 22nd, 2011

    Just wonderful service. Thank you very much. I will for sure tell associates of your business.

  • 4.0

    Bruce R.

    Posted September 12th, 2011

    No additional comments

  • 3.0

    Rubi R.

    Posted September 9th, 2011

    Shuttle took over an hour to pick me up from terminal. I called 4 times to confirm that it was on it's way. It finally came by and it was crowded. When I arrived to the lot there was another shuttle that had arrived 2 mins later. It was practically empty. Better communication is needed.

  • 5.0

    Chaoguei L.

    Posted September 8th, 2011

    N/A

  • 1.0

    Jason S.

    Posted September 6th, 2011

    The shuttle was slow to pick up. Waited 45 minutes for the shuttle to show. Will never use this parking lot again.

  • 3.0

    Amy R.

    Posted September 5th, 2011

    Shuttle leaving the lot was extremely prompt and I hardly waited one minute. However, coming back, shuttle service was very poor: Upon landing at LAX, I called the number and no one picked up. Then I waited over 20 minutes before the first shuttle came.

  • 3.0

    Ronald L.

    Posted September 5th, 2011

    was not told that we had to call the shuttle to come pick us up.

  • 1.0

    Joe S.

    Posted August 16th, 2011

    waited for 45 minutes to be picked, the airpark was poortly understaffed

  • 4.0

    Steven P.

    Posted August 16th, 2011

    It would have been helpful for the dispathcer to describe the shuttle that was picking us up at the airport since there are so many.

  • 5.0

    Judy A.

    Posted August 13th, 2011

    Shuttle driver, a black woman with shoulder length hair, was FANTASTIC! She was so personable and helped with luggage like she wanted to and enjoyed it, not like it was just a job. She added a touch of brightness to the day. Would definitely use your parking lot again and recommend it to friends.

  • 4.3

    Dale E.

    Posted June 27th, 2011

    You may want to allow, as an option, pre-payment in full in advance, non-refundable, but offer an additional discount.

  • 4.1

    Peter L.

    Posted June 7th, 2011

    I waited over 30 min for the shuttle to pick me up. I was WallyPark and other parking lots shuttles come by every 5-10 min.

  • 2.9

    Paul L.

    Posted June 1st, 2011

    Second out of three times, and the last time, I will use this lot. After having been promised a 10 to 15 minute wait to be be picked up, the wait was over 35 minutes. Other lot's vans appeared two or three times before Air Park showed up. Being a retired airline employee I will make sure none of my family, friends or airline personnel have to suffer this lack of customer service.

  • 4.6

    Jill Y.

    Posted April 25th, 2011

    Very satisfied with service you provided

  • 5.0

    George P.

    Posted April 25th, 2011

    Will use them over and over.

  • 5.0

    Carie P.

    Posted February 21st, 2011

    The shuttle drivers were great!

  • 4.8

    Mary D.

    Posted December 28th, 2010

    Our driver was so nice, friendly and helpful. Wish I would have got his name.

  • 4.4

    Linda P.

    Posted December 28th, 2010

    The nearest elevator was not working and we had to walk across the building to an outdoor area. It was dark and scary!

  • 5.0

    Terrence S.

    Posted June 28th, 2010

    On level 6 there were cars parked outside of the parking lines. I didn't notice 2 cars parked outside these lines on the other side of the driving lane behind me until I began a to back my SUV out. I think it's important to end this practice in o

  • 4.8

    Brian S.

    Posted June 26th, 2010

    When I returned from my trip, the elevator did not go to my floor where my car was parked. It went to the 5th floor and my car was on the 6th. I then decided to use the stairs to go one flight up. Once I got to my floor, the door was locked. I then h

  • 5.0

    Wasima K.

    Posted June 25th, 2010

    In the past trips I always used Prime-Time Shuttle exclusive for our family of 5, which ended up costing me about 3 times what your parking cost me for the 12 days that I parked with you guys. The wait for a prime time shuttle was about 30 minutes t

  • 4.4

    Michael M.

    Posted June 20th, 2010

    My overall experience with this parking provider was very good.

  • 3.4

    Joy R.

    Posted June 19th, 2010

    The center elevator was not working when we came in but there was one on the far side that was working when we came back we just used the same one. The directions need to be updated on the web site for over 2 yrs now it says to get off Century but t

  • 3.0

    Svetlana V.

    Posted March 29th, 2010

    5th floor is not good for parking. Takes about 10 min to get there. The shuttle took forever to pick us up from the airport.

  • 5.0

    Gina S.

    Posted March 13th, 2010

    AirPark has once again provided excellent service.

  • 4.0

    Maziar M S.

    Posted March 8th, 2010

    Pickup shuttle took 15 minutes for pickup. Would have been nice to see pickup in a less time but this was not entirely unreasonable. When I called for pickup the lot attendant was courteous and said a shuttle would be there shortly instead of not a

  • 4.5

    Patrick S.

    Posted March 2nd, 2010

    Employees very friendly, courteous.

  • 4.8

    Roni M.

    Posted February 26th, 2010

    shuttle drivers were very courteous and prompt entrance to the garage very low with pipes hanging down

  • 4.8

    Robert M.

    Posted February 19th, 2010

    Your lot is easy to find, online reservations make it very easy to use. Even though we had a reservation, we had a difficult time finding a place to park. Drove around several levels, finally took a spot on the end of an isle. Other wise very sat

  • 4.2

    Rachel T.

    Posted February 15th, 2010

    Helpful and courtesy

  • 4.8

    Ichiro N.

    Posted February 3rd, 2010

    I was probably fortunate but I did not spend any minute for waiting shuttle to the airport and back from airport. It was amazing. That is my first tiem ecperience and I hope I can have it again next time.

  • 4.2

    Chang-Shyh P.

    Posted January 30th, 2010

    This site offers extremely helpful rating of many LAX parking sites, and decent discount. Will definitely use this service for future needs.

  • 5.0

    Kristen A.

    Posted January 27th, 2010

    The shuttles were very prompt and the attendants lifted our bags, which is very kind. Other lots of this price-range had poor reviews so I gave this one a shot, and I was not let down. I only wish there were a restroom on site, since it takes a wh

  • 5.0

    William G.

    Posted January 25th, 2010

    great place car left 16 days no problems

  • 3.9

    Hendrik F.

    Posted January 18th, 2010

    I have used them twiice in about 5 years. The result was exactly the same both times, quick drop off, slow pick up. The shuttle to take me to the airport was quick and parking was easy. The shuttle to pick you up in front of the Red courtesy shut

  • 5.0

    Anand I.

    Posted January 16th, 2010

    This parking facility was excellent and I had a very safe, prompt and comfortable ride from the parking facility to the airport. The shuttle arrived promptly for pick up at the airport. I highly recommend this parking facility and they have the best

  • 3.7

    ELMAN H.

    Posted January 14th, 2010

    Parking structure does not provide information on where to wait for the shuttle in the airport when we return. We wait for 35 min for the shuttle when we return.

  • 4.8

    Wendy T.

    Posted January 13th, 2010

    This was truly a hassle free experience, and I would recommend this facility to anyone. I plan on using it whenever I travel out of LAX.

  • 4.5

    Juan Carlos V.

    Posted January 9th, 2010

    A combiation of low price, good location near of the LAX airport plus close to 405 highway makes this parking a good decision to me.

  • 3.8

    Virginia H.

    Posted January 7th, 2010

    The shuttle and the driver going from the lot to the airport was terrific. On our return we had to wait 40 min. for a shuttle to show up. The dispatch said "she" had been by 3 times...FALSE. We saw many others multiple times but not your shuttle.

  • 4.2

    Ray P.

    Posted January 7th, 2010

    As people do not use the faclty on a daily basis it would be a good idea to clearly indicate the location of the elevator.

  • 4.6

    Jacob H.

    Posted January 6th, 2010

    Service was quick and efficient without any surprises. Price was good and true to what I was quoted. I will definitely use this service again in the future.

  • 3.0

    Robert B.

    Posted January 6th, 2010

    the time for the shuttle to be in the airport could be shorter specially at night to be waiting less time in the street and specially in this could weather. thanks

  • 4.0

    Loyda W.

    Posted January 5th, 2010

    the parking attendant and the drivers were very courteous; that's great

  • 4.6

    Wai W.

    Posted January 4th, 2010

    This parking lot is popular; it is book solid. As a result, it is a challenge to find a parking slot.

  • 5.0

    Silvana L.

    Posted January 4th, 2010

    Excellent overall. Best part is you get to keep your own car key. Shuttle promptly dropped me off at lax. I only waited 8 minutes for pick up.

  • 3.5

    Ravi H.

    Posted January 4th, 2010

    Roof-top park did not have lights because of which it was difficult to navigate to the car and we stepped into puddles on the way to the car. Commend the car-park for being pro-active in keeping a jump start charger. Our car because of being there f

  • 4.1

    Roy A.

    Posted January 2nd, 2010

    overall, a very good experience.

  • 4.7

    Jonathan H.

    Posted December 30th, 2009

    The organization of the parking choices on your website were very easy to read and navigate. The parking lot I chose was very conveniently located and the price was very good.

  • 4.0

    Robert P.

    Posted December 29th, 2009

    The pickup was a bit slow both ways. The bathroom at the parking lot was disgusting. The drivers are nice and helpful.

  • 5.0

    Suzanne S.

    Posted December 28th, 2009

    Great service, location and prices!!! Would return again soon hopefully.

  • 4.8

    Matthew M.

    Posted December 15th, 2009

    I liked that when I came back after 17 days and my battery was low there was a jump starter on wheels ready to go - the jump start only added 5 minutes to my exit time as opposed to AAA Club would have been at least 45 minutes IF the could have even

  • 4.4

    Lynda Y.

    Posted December 15th, 2009

    Had to wait 45 minutes for pickup. Driver arrived as I was calling base to check if I missed the van. It would be helpful if the dispatcher described the van when customer calls for pickup.

  • 2.9

    Rebecca Y.

    Posted December 8th, 2009

    My flight was very early; so I arrived as indicated 15 minutes prior to wanting to be at the airport. I stood outside of the running shuttle bus for 15 minutes until some one came to drive it. It worked out fine, but it had me a little anxious on whe

  • 3.6

    Peter L.

    Posted December 8th, 2009

    Exiting the parking lot took 20-30 minutes because there was only one person collecting payment.

  • 4.3

    Sidney J.

    Posted December 7th, 2009

    The parking facility, location, and price were all excellent. The reason I will not use this service again is that when I went to check out the attendant at the parking lot was unable to access the records and verify that I had already paid. I had my

  • 5.0

    Terrence S.

    Posted December 3rd, 2009

    Just great service - Nash was very good.

  • 2.8

    Robert S.

    Posted December 3rd, 2009

    We called your shuttle service and after 30 Mins. NO SHOW. I called again and they said it is on the way. After another 20 mins. it shows up. Just about 50 mins. we stood in the proper location in the cold. That is not acceptable. The driver said he

  • 4.7

    Rakesh C.

    Posted December 3rd, 2009

    The price was awesome and the value excellent! The only place to use when flying out of LAX

  • 3.3

    Patrick Todd H.

    Posted December 2nd, 2009

    Shuttle service was slow, they only seem to have one running at any given time. Still it was good value as the price was $10-$15 less than other options.

  • 5.0

    Lee S.

    Posted December 2nd, 2009

    This place must have the best security on the planet! It was dark when I arrived and I left my window open -- for 14 days! My car was on the roof, but someone covered the open window with plastic to prevent weather intrusion. There were no problem

  • 5.0

    Joby P.

    Posted November 30th, 2009

    The lot was as described and the shuttle was readily available.

  • 4.6

    Mike G.

    Posted November 27th, 2009

    When arrived to pickup car and go home, car was blocked by vehicle parked in aisle due to heavy TGving crowds. Attendants took a very long time to find key to move blocking truck so I could go home.

  • 3.9

    Michelle S.

    Posted November 25th, 2009

    The parking provider did not have enough pick up vans so it took 1/2 an hour to be picked up when I returned from my trip. That was too long.

  • 4.1

    Karen M.

    Posted November 23rd, 2009

    I waited at the curb for 5 minutes, then called and had to wait another 15 minutes for the shuttle. During that time I say at least two of every other parking lot come by.

  • 3.9

    Dana C.

    Posted November 22nd, 2009

    We had to wait almost 25 minutes to leave the lot, which was very stressful. They appeared to have only 2 drivers and both were away at the time.

  • 4.4

    Lorenzo G.

    Posted November 16th, 2009

    The attendants need to work on customer service skills. When I would ask questions to better understand what was expected or needed, I felt the attendants were trying to rush things. They need to understand most folks don't use the airport everyday a

  • 4.6

    Carola O.

    Posted November 5th, 2009

    Regarding the directions: we traveled northbound on the 405 freeway. When we tried to exit on Century Blvd., we saw the exit, but couldn't get there, because the exit lanes were seperated by a wall. We took the next exit, but had a hard time findin

  • 4.8

    Mark W.

    Posted November 4th, 2009

    Please provide directions arriving on 105 freeway - I think you just had 405 N or S. Otherwise great! Pricing very reasonable and easy to book through internet, I'll definitely keep using your services in the future!

Review Guidelines


Arrival Info:

Please arrive at Air Park Roof Top Parking - LAX 15 minutes prior to the time you want to be at your airport terminal. Use our convenient driveway located between the 9800 La Cienega building and the parking structure. Simply follow our bright orange signs to your parking space! Please take a ticket and park your vehicle. Go to the first floor lobby to catch the shuttle bus.

Airport Transportation:

FREE transportation to & from the airport is provided on modern shuttle buses.

Operation Hours:

Safe and Secure - Open 24 hours - Roof Top Parking.

Additional Information:

Air Park Roof Top Parking - LAX enables the use of our convenient driveway located between the 9800 La Cienga building and the parking structure. Simply follow our bright orange signs to your parking space. As well as excellent customer service and security conscious parking we provide complimentary transportation to & from Los Angeles Airport on our modern shuttle buses. Please arrive at Air Park Roof Top Parking - LAX 15 minutes prior to the time you want to be at your airport terminal. On your return please call 866-575-7275 for pick up. Please wait under the red 'Hotel and Courtesy Shuttles' sign outside the Baggage Claim are for the shuttle bus.

 

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