ACE Rent A Car - Indianapolis Airport IND

5773 West Washington St., Indianapolis, Indiana 46241

(158 reviews)

Distance from airport: 8.7 miles

Avg Shuttle Wait Time

less than 5 minutes

  • ACE Rent A Car IND Logo
  • Distance from the Airport8.7 miles
  • Ratings607
  • DirectionsClick Here

Overall Rating


158 Reviews


Choose parking option

  • Valet

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $700per day

*Airport Access Fee - 11.10%

*State Tax - 6.00%

*Fuel Surcharge - $1.75 total


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please pull up to the front of the office and the attendant will take your car. Free shuttle bus to the Airport. Please arrive at ACE Rent A Car 15 minutes prior to the time you would like to arrive at your airport terminal.

Airport Transportation

We have a continuous shuttle service that runs 24 hrs a day, 7 days a week. When you arrive, please give us a courtesy phone call so that we may provide the most efficient service possible.

Operation Hours

Open 24 hours - with continuous shuttle service available.

Additional Information

Ace Rent A Car offers secure parking close to IND at a great price. As trusted operators they provide a professional service with free shuttle buses running between Ace Rent A Car and Indianapolis Airport. Please arrive at ACE Rent A Car 15 minutes prior to the time you want to be at your airport terminal. When you arrive please pull up to the front of the office at Ace Rent A Car and one of the parking attendants will transfer your luggage to the shuttle bus then take your car. On your return to Indianapolis Airport, please call 800-242-7368 for shuttle pickup. The shuttle bus comes upon request. Please proceed to Zone 5 of the Ground Transportation center for our pickup area.


Breakdowns based on 607 ratings

  • Overall Rating


    • 443
    • 117
    • 29
    • 4
    • 13

1-20 of 158 Reviews

  • Kathy P. May 17th, 2016

    verified customer

    online still showed as Ace rental so caused little confusion for physical location

  • Peggy Z. May 17th, 2016

    verified customer

    3rd time I've parked there. Always a good experience. Everyone is friendly and there is little wait for anything.

  • Buddy N. May 16th, 2016

    verified customer

    When we dropped our car the shuttle was there waiting. The driver was courteous, He told us how they would have our car ready and waiting and running either warmed up or cooled down. When we landed I texted to say we had landed and gave our ticket number. Was we had retrieved our bags and waited by ground transportation Lot 3 for 5 minutes we phoned to see whether we had missed the shuttle. They asked for my ticket number again and make, color of my car. We waited for a total of 20 minutes. When we got to the lot our car had not even been brought up we had to wait for them to go and fetch the car. This added a lot of time onto an already long wait. Our flight came in just after 10. We caught the shuttleat 10:48, we left the car parking at 11:15.

  • Vicky L. May 15th, 2016

    verified customer

    Staff was friendly. Shuttle wait was short. A little confusing inside building as to where to sign in for parking as there is another business in the same building.

  • Diana J. May 13th, 2016

    verified customer

    Shuttle from airport was very prompt! Driver was friendly and nice.

  • Michael D. May 7th, 2016

    verified customer

    Great place to park. Easy to find, access and good service.

  • William W. April 29th, 2016

    verified customer

    Need to change the name on the website, it is actually Payless Car Rental not Ace. The staff was great, no waiting at all the shuttle was ready when we arrived at the lot and when we returned there was a shuttle already at the airport. They had our car waiting for us at the office when we arrived and was seamless. Will definitely park here again when flying out of Indianapolis. Thanks

  • Stephanie H. April 24th, 2016

    verified customer

    Drop off is great. Quick shuttle to the airport but the pickup service when you return is too long. More than once I have waited over 30 minutes for a shuttle to pick me up.

  • Edward M. April 23rd, 2016

    verified customer

    Car wasn't ready when we returned from air port had to wait on it

  • Linda Z. April 21st, 2016

    verified customer

    would use again

  • Sarah B. April 21st, 2016

    verified customer

    Very handy. No waiting. Will do again!

  • Regina F. April 13th, 2016

    verified customer

    Have used this lot in the past, definitely will use again and highly recommend.

  • Jennifer B. April 10th, 2016

    verified customer

    Even at peak capacity, everyone was friendly and helpful. We have used this service several times and will continue coming back.

  • Lynn T. April 8th, 2016

    verified customer

    The experience was positive

  • Timothy G. March 20th, 2016

    verified customer

    waited for 45 minutes to be picked up

  • MONETE D. March 16th, 2016

    verified customer

    Cheaper than most airport parking and they are fast. Plus, they have my car pulled up front when I arrive from the airport with snow dusted off and warning up if it's cold. I just get in and go.

  • Joy N. March 8th, 2016

    verified customer

    Please change the name on the website from Ace Car Rental to Payless Car Rental. I thought I was at the wrong location but the customer service helped me.

  • Richard D. March 8th, 2016

    verified customer

    Kept looking for Ace when the name was changed to Payless. It cost us some time and shortened our time to catch the flight. It would be recommended that you show Ace and payless in your information.

  • JILL B. February 6th, 2016

    verified customer

    We use them every time we fly. Very courteous, professional and waited on us when our luggage was lost at airport. Will continue to use& recommend

  • Raymie R. February 4th, 2016

    verified customer

    Love doing business with then. Park here every chance

1-20 of 158 Results