ACE Rent A Car - Indianapolis Airport IND

5773 West Washington St., Indianapolis, Indiana 46241

(151 reviews)

Distance from airport: 8.7 miles

Avg Shuttle Wait Time

less than 5 minutes

  • ACE Rent A Car IND Logo
  • Distance from the Airport8.7 miles
  • Ratings600
  • DirectionsClick Here

Overall Rating


151 Reviews


Choose parking option

  • Valet

  • Days

  • Special Feature

    • Free Cancellations
  • Price

    $700per day

*Airport Access Fee - 11.10%

*State Tax - 6.00%

*Fuel Surcharge - $1.75 total


Parking Options & Amenities

  • Car Care
  • Car Wash
  • Curbside
  • Customer Restrooms
  • Exterior Fence
  • Free Coffee
  • Free Newspaper
  • Handicap
  • Open 24 Hours
  • Security Cameras
  • Self Park
  • Valet

Arrival Info:

Please pull up to the front of the office and the attendant will take your car. Free shuttle bus to the Airport. Please arrive at ACE Rent A Car 15 minutes prior to the time you would like to arrive at your airport terminal.

Airport Transportation

We have a continuous shuttle service that runs 24 hrs a day, 7 days a week. When you arrive, please give us a courtesy phone call so that we may provide the most efficient service possible.

Operation Hours

Open 24 hours - with continuous shuttle service available.

Additional Information

Ace Rent A Car offers secure parking close to IND at a great price. As trusted operators they provide a professional service with free shuttle buses running between Ace Rent A Car and Indianapolis Airport. Please arrive at ACE Rent A Car 15 minutes prior to the time you want to be at your airport terminal. When you arrive please pull up to the front of the office at Ace Rent A Car and one of the parking attendants will transfer your luggage to the shuttle bus then take your car. On your return to Indianapolis Airport, please call 800-242-7368 for shuttle pickup. The shuttle bus comes upon request. Please proceed to Zone 5 of the Ground Transportation center for our pickup area.


Breakdowns based on 600 ratings

  • Overall Rating


    • 437
    • 117
    • 29
    • 4
    • 12

1-20 of 151 Reviews

  • Stephanie H. April 24th, 2016

    verified customer

    Drop off is great. Quick shuttle to the airport but the pickup service when you return is too long. More than once I have waited over 30 minutes for a shuttle to pick me up.

  • Edward M. April 23rd, 2016

    verified customer

    Car wasn't ready when we returned from air port had to wait on it

  • Linda Z. April 21st, 2016

    verified customer

    would use again

  • Sarah B. April 21st, 2016

    verified customer

    Very handy. No waiting. Will do again!

  • Regina F. April 13th, 2016

    verified customer

    Have used this lot in the past, definitely will use again and highly recommend.

  • Jennifer B. April 10th, 2016

    verified customer

    Even at peak capacity, everyone was friendly and helpful. We have used this service several times and will continue coming back.

  • Lynn T. April 8th, 2016

    verified customer

    The experience was positive

  • Timothy G. March 20th, 2016

    verified customer

    waited for 45 minutes to be picked up

  • MONETE D. March 16th, 2016

    verified customer

    Cheaper than most airport parking and they are fast. Plus, they have my car pulled up front when I arrive from the airport with snow dusted off and warning up if it's cold. I just get in and go.

  • Joy N. March 8th, 2016

    verified customer

    Please change the name on the website from Ace Car Rental to Payless Car Rental. I thought I was at the wrong location but the customer service helped me.

  • Richard D. March 8th, 2016

    verified customer

    Kept looking for Ace when the name was changed to Payless. It cost us some time and shortened our time to catch the flight. It would be recommended that you show Ace and payless in your information.

  • JILL B. February 6th, 2016

    verified customer

    We use them every time we fly. Very courteous, professional and waited on us when our luggage was lost at airport. Will continue to use& recommend

  • Raymie R. February 4th, 2016

    verified customer

    Love doing business with then. Park here every chance

  • Nan H. February 2nd, 2016

    verified customer

    I was very disappointed to have to wait 28 minutes on the shuttle while watching another park and ride lot have 3 shuttle buses come and go! Very frustrating!

  • Linda S. January 23rd, 2016

    verified customer

    Reservation had one company name and lot had another name. Had to back track as we passed lot due to confusion.

  • MONETE D. January 12th, 2016

    verified customer

    Great prices and just minutes from the airport.

  • Debra R. January 6th, 2016

    verified customer

    Our driver going to airport and coming back was exceptional!

  • Elizabeth B. December 12th, 2015

    verified customer

    Personnel shortage made the wait for shuttle longer than usual. And, although I was first at the loading zone, I barely got on the shuttle....Drivers have always been helpful and friendly.

  • Patricia M. December 8th, 2015

    verified customer

    Need to change the name on web to name of company. If just looking for Ace, would have never found it. Need to put name of Payless on web!!! Even this review says "Ace".

  • Jeanne S. December 1st, 2015

    verified customer

    Our car had not been pulled into the driveway upon our return with the shuttle even though we had sent a text ahead of time with our vehicle number.

1-20 of 151 Results